8600 pro cut the top of the documents

New user 8600 and I find that on most of the documents I print, the very top of the page "1/4 of the document is not printing.  This is regardless of the type (doc, pdf, jpg, etc.) and it is in all areas, regardless of the software, on which it was generated.  It is particularly consistent on text based docs.

I am confused and the only solution I found is to scale down by 96% printing preference, but then of course changing the image down.

The printer works beautifully outside of this mess.  Any thoughts on how to address them is welcome.

Thank you.

Great!  I've updated that (he gave me a few "_ update" guests) so fingers crossed that works.

Thanks a lot for your help.

Tags: HP Printers

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