9.1 VSM filers fields in JS QD

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• VSM RP2 9.1 how to "Clear" a field using the API

  Hello again,

  I have a simple question. We want to update an entity instance folder of the person with a call to webservice (method PersonUpdate()), our problem is that we sometimes have to empty a field (for example Work'stitle). But it seems not so easy. When we set the value to null or an empty string, the old value is always there that even a space does not remove the value.

  In the Guide of the API (Page 106) in the table in section update person exists for the field 'by default is' Work'stitle -Ok, but how can I delete now a value?

  Thanks in advance

  Just the idea. If to try this day the field as CustomParamData?

  for example

  ...

  Dim _ws_cust_data_list As New List (Of CustomParamData)
  _ws_cust_data_list. Add (New CustomParamData ("TITLE", String.Empty)) '? or function ?

  ...

• The upgrade device VSM of the EPA at the GA

  Hi all

  I'm missing something. I need to upgrade a VSM of... 169 to... 179. pretty easy, the documentation says SSH in to allow it. However, everything I make PuTTY is working in the menu and these seem to be shell commands any. SCP does not work either.

  SSH root @[address IP of VSM device] "(sed-i de ^ echo \"Upgrade Disabled\ "^ applianceUpdate;)" echo"press on [enter] to continue... "; (Entrez lire ^ g' /usr/local/asmve/plugin/setup.sh) ".

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  Charlie

  I had the same problem and thought of it.

  Putty, to enter

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  under the connection, the page of SSH configuration in the remote command: field blank.

  As long as you already have the IP entered in the Session page, you can hit open on the page of connection/SSH.

  It should appear in the Terminal, enter your login and password and the windows terminal is close instantly.

  Worked for me, once I figured out that the command could not be entered in any other way.

  Again, you must put the remote command in Putty before establishing the connection with the device.

• VSM 6.3.2 to 7.0 upgrade (and beyond)

  Hello world.

  Is there a "simple" procedure to install VSM 7 (and beyond) on a server provided with 6 preinstalled VSM CIVS-MSP-2RU (I have erroneously specified a different type of server before but edited)?

  I found the tar file to reformat the Server 6.3.2 and a guide to reformat to 7.0 (with a warning that this should be used on servers preinstalled with 7, which is not the case), but I can't find a simple guide to just do a clean installation and a clean update (no migration as the client has no need of previous data).

  This exists? Should I open a TAC case for the upgrade to do?

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  L-CPS-M-MS-SW7

  L-CPS-M-MOHAMED-7

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  In addition, this server is apparently preinstalled with 6.2.0 (YaST said).  And SuSE 10 SP1.

  I hope that this server is extensible, because on the download page, I see only mentions on the servers that are preinstalled with 6.3, path of no return to 6.2.

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  Thanks in advance.

  (1) CPS-MSP-1RU-K9 with recovery DVDs VSM 6.3.2 recreate the image

  You're already at 6 x so ignore the first step.

  (2) after the installation of operating system use YaST GUI to configure the network - server IP address, netmastk, and default gateway - and set the date and time.

  (3) download VSM 7.2.0 for SLES10 SP1 for desktop

  (4) download 7.2.0 for SLES10 SP1 Server VSM VSM

  (5) create the directory for the VSM 7.2.0 RPM files and extract the contents of the VSM 7.2.0 file .zip to this directory.  Replace it with this directory.

  (6) uninstall VSM 6

  # rpm - qa | grep Cisco | XARGS RPM EI

  (7) Uninstall Java JRE 1.6

  # RPM EI jre

  (8) install Java JRE 1.7

  # RPM jre - ivh-7u17-linux - i586.rpm

  Ignore following JRE installation errors:

  Unpacking JAR files...

  RT.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/rt.pack

  JSSE.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/jsse.pack

  charsets.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/charsets.pack

  LocaleData.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/ext/localedata.pack

  plugin.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/plugin.pack

  javaws.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/javaws.pack

  deploy.jar...

  Error: Could not open input file: /usr/java/jre1.7.0_17/lib/deploy.pack

  (9) install the VSM 7.2 software

  # rpm - ivh Cisco*.rpm

  The creation of the multimedia server and Operations Manager databases can take several minutes each.

  (10) launch the VSM software

  # /etc/init.d/cisco start

  (11) connect to the Management Console of the server with the default password "secur4u".

  https:///vsmc/

  (12) you must then change the password for the user localadmin.

  (13) complete the initial installation.

  (a) if the server is running VSOM, select "Operations Manager".

  (b) set the time zone and NTP server.  An NTP server is required for servers running VSOM.

  (c) define the name of the host server and the domain name.  Disable all unused network interfaces.

  (14) at the end of the initial installation, the server will be restarted.

  (15) after the server restarts VSM will start.  VSOM will go through an initialization that can take 10-20 minutes to complete.  Reload the page of connection VSOM until the domain field displays "localhost".

  You can check that VSOM still the initialization of the catalina.log.  Run the command:

  # tail-f /usr/BWhttpd/tomcat/logs/catalina.log

  Then reload the VSOM login page and you will see messages indicating "VSOM is initialization" as in the example below:

  10 sep 2013 20:20:33 org.apache.cxf.phase.PhaseInterceptorChain doIntercept

  INFO: Interceptor has thrown exception, relax now

  org.apache.cxf.interceptor.Fault: failed operation: VSOM is still initializing. Try again after some time

  (16) connect to VSOM as "admin" with the password "admin".  The password must be changed.

  (17) to complete the configuration of the multimedia server select the VSM Control Panel Server > servers, and then click the Advanced Media Server display media server settings.  Make sure appropriate record partitions are selected and at least one partition is selected for cutting to enable the creation of video clip.

• 1000V VSM lossing contact VEM after vMotion

  Hello

  We have installed 1000v VSMs as virtual machines on a Server Blade HP virtual connect modules.

  This worked well and we migrated most of the VMS to 1000v. Same HA between the primary and backup VSMs worked.

  Now, we see that if you live migrate the active MSM is loses all contact with the MEC, but backup VSM is supported unless you turn off an asset, the same thing happens when clients trend Deep Security Manager did some update to the VSM VM.

  We have the 1000v deployed in L3 mode with the help of control interface and the MEC have their own vmkernel IP address, which in this case is on the same IP subnet as the VSM control interface.

  We control 1000v VSM interface and management interface configured as a system of VLAN

  1000V version 1,0000 sv2 (2.1) on VMware 5.1

  Any ideas? This kind of thing is usually a number system VLAN.

  News config below.

  Thank you

  Pat

  VLAN 60

  name mgmt<--- ssh="" to="" vsm="">

  VLAN 66

  name VEM-mgmt<-- vsm="" to="">

  profile port vethernet n1kv_NEXUS_L3_CONTROL type

  capacity l3control

  VMware-port group

  switchport mode access

  switchport access vlan 66

  no downtime

  System vlan 66

  enabled state

  profile port vethernet n1kv_VLAN60 type

  VMware-port group

  switchport mode access

  switchport access vlan 60

  no downtime

  System vlan 60

  enabled state

  profile n1kv_UPLINK ethernet port type

  VMware-port group

  switchport mode trunk

  switchport trunk allowed vlan 4,7,9,18,54,57-66,68,71,94-95

  type of service-policy output queuing uplink-policy-map

  Automatic channel-group on mac - pinning parent

  no downtime

  System vlan 60,66

  Max-port 32

  enabled state

  SVS-field

  domain ID 10

  check the vlan 1

  package vlan 1

  mode of SVS L3 interface control0

  SVS connection vcenter

  Protocol vmware-vim

  Remote ip address 172.30.60.10 port 80

  VMware dvs uuid "f7 29 21 50 82 15 50 7f - 52 20 2d 6 c f1 6 d 89 a7" datacenter-name Gatwick

  n1kUser admin user

  Max-ports 30000

  connect

  What follows is his work when:

  Show dom svs

  SVS config domain:

  Domain ID: 10

  Check the vlan: NA

  Package vlan: NA

  Command mode of L2/L3: L3

  L3 control interface: control0

  Status: Config push successful VC.

  Control type multicast: No.

  Show con svs

  vcenter to connect:

  IP address: 172.30.60.10

  remote port: 80

  Protocol: vmware-vim https

  certificate: by default

  datacenter name: Gatwick

  Admin: n1kUser (user)

  Max ports: 30000

  DVS uuid: f7 29 21 50 82 15 50 7f - 52 20 2d 6 c f1 6 d 89 a7

  config status: enabled

  operational status: connected

  Sync status: complete

  version: VMware vCenter Server 5.1.0 build-1064983

  VC-uuid: 8C96DBA4-C1AA-490E-86E4-50B76DFA31AC

  Yes, the problem is that any port-profile with "l3control of ability" is supposed to only works with the vmk interfaces.

  You want to put a VM interface on port-profile with l3control. We used to allow this, but for some reason any, he was shot.

  Create another port-profile just for control 0 and see if that fixes the problem. Yet once make identical except for the "l3control ability.

  Your version is good. I'll have to play in my lab. I'm kind of confused why your VSM2 gets blocked while quick loading when you vmotion VSM1. That shouldn't happen now.

  Louis

• Collecting additional fields in Active Directory

  How is it difficult to extend the Active Directory Connector to extract data from fields for additional resources?  I need complete my contact records with the data stored in the employeeID field in Active Directory, but it is not currently available.  I have never tried the box connectors output change.  What is involved beyond adding in games of fields and questions section of the Infra.Connector.LDAP.AD.icnf file?

  SenseiTX welcome!

  Fortunately, we had the same requirement earlier. And it is relatively easy to implement - just a few lines in a configuration file.

  Attach the file you need to extract and place it in the folder % VSM_SYSTEM%\Config. You do not have to rename the file - the custom file extends / replaces only sections of system requirements.

  I do not remember if you must parse (less likely) queries, restarting IIS or VSM services (most likely), but you try each action if you will see no difference.

  You can compare this file with the original to see what changed.

  Concerning

  Gytis

• To access the information of VMware Service Manager (VSM) using PowerCLI

  If the details on virtual machines are stored in VSM I need to add to a PowerCLI report, is a reference to how to get information on a VM of MSM and add it to a report that is created from vCenter Server information?

  For example, I have a report indicating:

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  It there is no info on 'hard' on this interruption, but take a look at this.

  These guys could have more concrete info.

• Search options in VSM - and/or queries

  Good afternoon

  We recently moved to the new platform of VSM Infra V8 and I am especially impressed so far, I am relatively new to this organization and am used to other ITSM products such as cure and OVSD and there are a few functions, I like to use, but I cannt seem to figure out how to do.

  The main present is the ability to find or create a dashboard to view all current open calls that contains specific words in the field of the brief Description, lets say, we tried to see things related to Windows 7 features and the assistance Service is using a "Win7" prefix for all new calls under the summary box. This I figured out, but I also want to see all preceded of ' windows 7 ' as well to capture calls incase they use instead.

  
  Can I search using a function or?

  So he will show me all the open calls with short description containing the phrases Win7 or Windows7

  ?

  Thanks in advance

  Hi Jason,

  Welcome to the community.

  You can use advanced search criteria to find calls from several conditions applied with the logic of GOLD:

  

  

  And as far as I know, you can do this for monitors (used in the dashboard).

• VSM 9.1.4 multiple values updated select via API

  Hi all

  We use a lot the VSM (9.1.4) Web service API in our Interfaces. The standard fields and 'normal' extension of work.

  Now have the obligation to insert/update a list to multiple values of selection via the api.

  As he is only mentioned anything that in the Guide of the API we tried and add several entries with the same ext_fldv to the [of CustomParamData].

  No error is thrown, but it only takes the last entry for this ext_fldv the table int.

  
  

  Has anyone of you updated a multivalued field to select via the api?

  
  

  Any suspicion on this would be be appreciated.
  

  ... and Yes, several values must be provided in a comma-separated string. In the example:

  Dim _ws_cust_data_list As New List (Of CustomParamData)

  _ws_cust_data_list. Add (New CustomParamData ("EXTFLDV_500102", "105,107,108"))

  Var _ws_cust_data_array() As CustomParamData = _ws_cust_data_list. ToArray()

  _ws_rq.aCustomParameters = _ws_cust_data_array

  
  

  
  

• Incomplete outbound action VSM 9.1

  Dear all,

  I put in work VSM 9.1 and sync with the vCloudDirector. We want to have the workflow available TIME in the vCloudDirector we found that our action show out the message "outbound Action not complented by an external source...» ' Y at - it an explanation or occurrences that could cause this problem?

  Also because I'm new with VSM I found that internal field options are different from those in the documents, could someone help me understand how to correctly map the outcoming and incoming?

  Currently we are with the vCloud synchro as we could see the vCloud resources, we have be able to publish the catalogue and some approval workflow, but we're stuck with the outobund action we want to instantiate VAPP (besides our task show that "there is no asscosiate active action coming out with the task")

  Thanks a lot for any help on this

  ARO

  Joselin Glenn

  Joselin Glenn,

  Report errors for VSM is one reason not enough well defined, possible I knew, this is because MSM is completely configurable tool that lets get you errors of source and to display them where you want, which is why there is no specific place where you go and look for errors.

  the following messages are generic information that are displayed but to dig deeper and to highlight the cause of it, we need source information card and displays in the model chosen for the entity, for example, in your VAPP case

  As a best practice, you should always bring error to the model that might help troubleshoot it easily. In order to perform, go and search for the incoming fields and create corresponding fields in the designer and make match the model and turn in correspondence with the incoming fields identified.

  

  This could give you a more detailed overview and will be able to solve the problems of the vSM.

  Let me know if this helps you.

  Kind regards

  MG

  

  

• VSM 9.1 random crash, freeze, does not

  At our Organization, we went live with VSM 9.1 (new installation, not an upgrade) after previously running below 8.0. Our leaders have reported that VSM randomly stops responding.  Sometimes it will recover after a wait of 30 to 60 seconds, but other times that I said that it is necessary to end task and reconnect again.  Does anyone else know this?  Any ideas?

  We lack of SQL Server 2008, and our application server is Windows Server 2003.  The application server is currently running at the same time the old Infra 8 installation (available access to the historical call data) and VSM 9.1 installation.  No other application is hosted on the application server.  Application server is a virtual machine.  The server that is running SQL is a system very robust 64 bit with several processor that runs many SQL databases for several applications and is not flinching when it comes to resources.  CPU utilization on the application server typically runs between 0 and 5%, but sometimes show up tp 50% or more when executing a VSM service such as indexing, connector or messaging.  The CPU reaches very rarely anywhere near 100% usage.

  Agents use a combination of Windows 7 and Windows XP computers, with Internet Explorer 9 (Win 7) or Internet explorer 8 (XP).  The two versions of Internet Explorer and operating systems have experienced the problem of gel.  There currently seems to be no correlation on a time of day, or activity.  Agents have reported freezing when you click new call button, when entering data in fields on the call screen, when changing the screens of the call, and I've known the gel on rare occasions when within the Administration area.  Without correlation regarding time of day or activity which is performed at the time of the accident, I am at a loss to know where to start troubleshooting.  I did raise this point with VMware support yet, because I have not much more information to give them what is described above.

  Everyone please chime in if you have something to add.  Thanks in advance.

  The delay with the question of the controls/wrapper is because we lost our key delphi developer. However, a consultant bought onboard and many corrections were made to the controls and wrapper for 9.1.3 based on his comments. I suggest upgrading to 9.1.3 if possible, otherwise a fix for new controls so you're on 9.1.0 - 9.1.2. For the earlier 9.0.x version, there is also a patch fixed 9.0.10.x with the same controls.

  About the lifecycle of VSM, please see the following link

  https://www.VMware.com/support/policies/lifecycle/enterprise-infrastructure/

  Please note that these dates for 9.x was already extended for two years, so support and even improvements are still being worked on.

• Centralised deletion of files cached locally VSM

  Hello

  Just interested if it is possible to open (on the side Server) compensation locally cached files VSM.

  What about if I changed a script or a model and I want to force the update on each computer I would put a check mark on the server that will tell the customer VSM for updating the files cached locally, rather than calling each user VSM asking to press < ctrl > + < shift > + < 1 >.

  Thanks, Gytis

  [VSM 9.1.1]

  Hello Gytis.

  In infraEnterprise v8 you can clear the customers browser all the caches in their next connection by running the following code.

  UPDATE SU_WEB_CONFIGS

  SET WINDOW_DESC = ' 8.0.1.0 - ~ DT ~ 39456'

  WHERE WINDOW_ID = "CLIENTVERSION".

  If you are using v9, you can check what are the current values of this field and adjust the release accordingly.

• Modification of VSM monitor source query?

  I'm just curious to know it possible to modify the source of the query that is used in the VSM Analyzer (for example if we wish to make additional joins with other related tables and extend the criteria for grouping with some fields in other tables.)

  If I understand correctly trace log the query is generated dynamically and could not be changed easily, but maybe I'm wrong?

  Thank you

  Gytis

  [VSM 9.1]

  Monitor uses the same query as search engine. Therefore the customizations made to files xls under the search folder will be applied to both research and monitor

• VSM vCloud Director connector question

  Hello

  We are on the VSM 9 R8. After completing all the mappings in various models of demand, when I try to call outgoing vCloud action 'Instantiate VAPP model"Director of the connector, my request is a failure with the error:

  DATA: VAPP model missing href

  Even if I add 'href' as a custom field in the CMDB VAPP model element and map it on the "API URL" field of the resource in the "resources" tab I'm dealing with the same error.

  All the world is facing this issue before? Also, I can't find the location of the logs for the VSM workflows. Can someone point me to the right direction?

  Concerning

  Ankit

  When you map the shares, you must make a link to the internal fields using point link, not the fields task or demand.    Create a custom field of QD on your application form for each model VAPP, network config of vDC. elements

  The vApp model, the network and the vDC must already exist in your CMDB and are created by the map of the resources of the vCD connector.

  

• Missing bookmarks in the smart search field in Safari

  Since the release of El Capitan 10.11.6, favorites are missing from the smart search field in Safari to new Windows.  If a Safari any page web (so far), clicking in the search box if poster is Favorites to view icons, as is expected.

  Is this a bug, or can I make some adjustments to bring them new windows?

  Thank you!

  Dick

  Hello Dick Huitema.

  If I understand your message to the right, when you open a new window in Safari, you do not see your favorite icons in the smart search field.  When I use Safari, I always like to have my favorites available and ready to use, so I can understand why you would be tender for assistance with this.

  You probably feel that if Safari is set to open new windows in an empty page. If yours is configured in this way, there is a very easy way to get these favorites icons to show without actually changing any settings. When you open a Web page, you should see a blank webpage with your top search bar and a cursor blinking in the search bar. Instead click inside the search bar right away, click anywhere on the empty Web page and then click on in the empty search bar. You should then see your Favorites icons appear.

  Another option is to set your homepage to your Favorites. You can do it in Safari > Preferences. On the general tab in Safari preferences, select the drop-down menu next to "new windows open with", and then choose favorite. This should ensure that when you open new web pages, all your Favorites icons show immediately. Favorites icons always appear in the smart search field when additional tabs are open as well.

  Here are a couple of really helpfuls articles on Safari Favorites and search options:

  Safari for Mac: Safari search options

  Safari for Mac: see the Safari Favorites page

  Thank you for using communities of Apple Support.

  Take care