9.2.0.5 database crashes after startup - 32-bit version of windows

Hi all

One of PROD database (version 9.2.0.5) users who turn on windows OS - 32 bit version crashes. Check the alerts log, that has the following error below

KSTDUMP: End of the track in memory dump
error detected in 600 background processes
[ORA-00600: internal error code, arguments: [2662], [1], [980370030], [1], [1111212138], [4194306], [,]

This looks like a bug to me, because we currently don't have our support agreement, is there a solution to this without going to the oracle Corporation. If anyone have idea please advise...

Thanks in advance.

https://support.Oracle.com/epmos/faces/DocumentDisplay?_afrLoop=1104051253453803&ID=275902.1&DisplayIndex=1&_afrWindowMode=0&_adf.CTRL-State=28lr2dc0t_156

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