9930 trackball blackBerry Smartphones

Just phone activation. Trackball worked at the beginning and not now.

Hello and welcome to the community!

Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

Good luck!

Tags: BlackBerry Smartphones

Similar Questions

  • Color trackball blackBerry smartphones?

    I'm now 48 hours with my new Pearl 8100.  I saw a guy at Starbucks and its trackball was red! He said there are downloads to change the color of the trackball... anyone know the link?  I can't find a

    Just found this online: http://viralelectronics.com/2007/09/22/free-color-pearl-trackball-color-program-for-blackberry-pearl...

  • 9930 restatring blackBerry Smartphones blackberry bold problem

    Hello

    I recently bought a blackberry bold model 9930 and am facing a problem with restarting the device again and again on his own initiative. All the patches?

    Concerning

    Sunny

    Hi sunny3788

    If all fails, then yes the next option is to /Reload updating your software, you can perform a clean reload by following this knowledge base:

    KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

     

    Or you can download a fresh OS pack from your vendor and install it on your device. To do this:

    1. find your carrier (Verizon) and download the OS you want from here and install on your PC or computer laptop carriers

    • (Make sure you download for the same model you have)

    2. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

    • Then using software office perform your full backup of your device.

    3. go in C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

    Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

    Software.

    But before any update your device backup.

  • My trackball blackBerry smartphones is out!

    My trackball came off today and felt in my Pocket (thankfully). The silver ring was also well off... I had the ball back in and works very well, but I can't put the silver ring on.

    I'm trying to contact BlackBerry, but I can't find an email address for them to respond to these problems.

    Any ideas?

    Thank you...

    sperri40 wrote:

    My trackball came off today and felt in my Pocket (thankfully). The silver ring was also well off... I had the ball back in and works very well, but I can't put the silver ring on.

    I'm trying to contact BlackBerry, but I can't find an email address for them to respond to these problems.

    Any ideas?

    Thank you...

    He must put it back. A SLIGHT pressure. Space without the tab must be facing up.

    If you can't replace it, or the tabs on the silver ring are broken, if your machine is new, your carrier must replace under warrantly.

    If not, look at my signature for the link to the Horizon, they sell them quite expensive.

  • Trackball blackBerry Smartphones has decide to stop working or only when he feels like it

    Hi Please help

    the trackball on my 9300 stopped working, I have taken battery out and rebooted but still not good ideas please x

    Hello!

    Your problem seems to be more a problem of material rather than a software problem.

    So would ask to visit your neares, Center of BlackBerry services licensed for the treatment of the issue.

    I hope that solves your problem!

    If your problem has been resolved then would you be asked to click 'Like' and accept as a solution so that other advisors invest it times on this Message more.

    Thank you.

  • BlackBerry trackball Blackberry Smartphones

    Hello. So I had my Blackberry for about 3 months and I was wondering when I should replace or clean the trackball. I thought that I should replace the trackball soon because it seems that it is kind of loose and feels different than where I bought it. I did the search usual online and discovered there are different prices, from $40 to $12. For example, there is the www.bbrepairshop.com/ for $40 at www.blackberrytrackballs.com/ for about $12. Y at - it someone who can recommend a site they used and explain to me what kind of tools I will need to buy to change. Also, is there another type of maintenance that must be given to the Blackberry?

    Thank you

    Fred

    freddy2g wrote:

    Thanks for your reply bifocals. I think my trackball seems a little loose, maybe what you called "broken" in. I wonder if the trackball change would give me a better idea.

    Thank you

    Fred

    Hello

    It's your call, you are the owner and operator!

    Personally, I want my device to work comfortably.

    The object for me to have the Blackberry to work for me, not to fight me.

    You got good advice from other users, information you need

    for help with your decision?

    Please let us know.

    Thank you

    Bifocals

  • Questions of trackball blackBerry Smartphones

    Hello

    Please I need help with my trackball. I noticed two weeks ago to be more precise my trackball has become erratic and from now is no longer works. I can't any of my applications outside the messaging app. Is no longer, I can talk to on the phone or access any other content except the messages folder.

    My trackball can no longer function at all, and even when it does it only works when you press it hard. Aside from noting to other functions. All other keys works perfectly except the trackball and it is the most important key that I can only have access to all other functions of the phone through it. It works when I press up or down or sideways.

    I am really frustrated because this phone gives me my bread and butter!

    Can someone help me please on what to do? Thank you.

    You mean trackpad, right?

    If you think you're up to it, you could buy a kit and replace the trackpad yourself. There is usually not found DIY videos. Here's one I found on youtube.

    http://www.YouTube.com/watch?v=6CuIVBnKWUY

    The other alternative is to find a store and get it fixed.

    But if the unit is under warranty or covered, to talk to the seller or to the insurance company.

  • My trackball blackBerry Smartphones do not scroll

    Hello guys,.

    I woke up this morning one had a msg of bb Messenger, used my "BOLD" n, there worked once I'm done I put my phone down n went to sleep (meaning I haven't used the phone since).

    Now, I'm waiting on my phone and im trying to use my trackball to scroll down, but his does not work?

    I have not played on with all the settings or anything, I tried to turn off the phone, tried to pull out the battery and its still not not scrolling down...

    Anyone know what could be wrong and what I can do to fix this please?

    Thank you in advance x

    Press firmly and roll IN the direction of the ball does not roll. It's often dust or lint that blocks or accumulates in the trackball and it clears. This is especially common for people who keep their BB in their pocket or bag. I would recommend a Holster.

  • Light of Trackball blackBerry Smartphones

    I'm confused about why my track ball only lights up when it should? Which means that in dark areas? is this a bug or is it how the "BOLD" has been carried out? See other model blackberrys light is always on when it is hit? I also heard that you can change the color? This true? What color does?

    trevorg wrote:

    Could answer you this question all right well? Why do other BlackBerry track ball lights stay on vs the "BOLD" does not work? New feature?

    I do not know. Could be different circumstances, like BBLight or something or they hold there hand over the sensor, OR simply their powerful personality brilliant?

    I do not know.

  • Strange problem with my 9930 Verizon blackBerry Smartphones (it was also on my 9650)

    Hello and welcome to the community!

    In fact, BES indeed can maintain the registration of the configuration of BB in addition to data and may indeed try to restore this prior configuration, which would include the other email account icons. What do your BES admins, it is indeed what you propose at the end... in conjunction with a full ERASE of the BB, own activation without the use of all the stored backup BES information. They should really know how to do this... otherwise, there is a specific forum BES on this site to ask for help.

    At the same time, you must be sure that the BIS (for Verizon) account no longer has configured email accounts and/or that Verizon has not moved the old BB BIS account to the new. If they change and it keeps the e-mail account configurations, then he will try conscientiously to the re - configure on your BB.

    Good luck!

  • BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

    I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

    Thank you

    Rich

    Hello merlin02131

    Welcome to the Forums of the BlackBerry Support

    Sorry to hear about the problem you are experiencing during the update!

    But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

    You have a backup of your device, or using BlackBerry protect for the backup?

    If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

     

    Additional information:

    KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

  • BlackBerry Smartphones Blackberry Bold 9870 trackball does not

    I noticed that my trackball to delay a few seconds earlier this week.  4 days later the trackball does NOT work.  Can someone please.

    Is it possible to navigate in the BlackBerry smartphone without using the trackball.  If this is not the case, what would you recommend to me.  I backed up everything but my guardian of password (I don't think that can be saved).

    I found a few articles, but I highly recommend that you take to a repair shop.

    Don't know how well it will work for you.

    http://www.ehow.com/how_8015930_navigate-BlackBerrys-trackballs.html

    http://www.mademan.com/mm/how-navigate-BlackBerry-no-trackball.html

    http://www.YouTube.com/watch?v=xeaDOiN2ipw&feature=related

    Sorry its does not work for you.

  • BlackBerry Smartphones Blackberry Bold 9930 Software questions

    I recently did an update on my phone and now I've lost access to most of my menu. I can always get to my email and I can receive calls, but that's all.  I keep gettig the following errors: eception exception; Application Registry.wait (0x5364ff2940fa3920) timeout and eception exception: java.lang.NullPointer Exception.   Can someone tell me how to solve this problem?

    I would recommend a software reload.

    Try this:
    force detect the BlackBerry smartphone by using the Application Loader
    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

    Please backup your data first!

  • BlackBerry smartphones, what's wrong with my Blackberry Bold 9930

    First the screen of my Blackberry would freeze upwards and it wouldn't let me do anything for a few minutes, so I had to take my battery out and then after that I took out my battery and put back in place he would have himself cut and wouldn't load, it would load at halfway then stop and try again. I use to have to take out the battery for a few days before its in so that he can turn it on but one day it does at all so I thought it was the battery but I just bought a new battery and its charging again to half way and stop and then try to load again, but it won't turn. Does anyone know what the problem with it... I have to wait a few days before you put the new battery in once again and then it will work or is the phone itself and I just need to get a new one?  Help, please.

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charge battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem. I realize that you have purchased a new battery, but please understand that 'new' and 'well known' are not necessarily the same thing... While it's rare, that a new battery cannot be subject to default. The best thing to do is to find someone with an identical BB which has no problem... to Exchange batteries and see what happens.

    In addition, the next thing is to try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    Otherwise, your next steps become much more radical.

    Good luck and let us know!

  • Software updates of blackBerry Smartphones

    My BlackBerry 9930 cannot send request for available updates via the wireless network

    EmmanuelSmith911 wrote:
    I tried and nothing has changed,

    Hmmm... Sorry to sound as I do not understand, but well I don't. Does this mean that the steps, has worked exactly as described, but do not resolve the symptoms you have described initially? Alternatively, the steps even not worked exactly as described?

    EmmanuelSmith911 wrote:
    I'm starting to think that this could be the it policy which could cause this problem. How can I remove the it policy?

    It is possible. But if you stay on BES, you cannot remove the it policy... you have to work with your BES admins to solve the problem.

    If you are not on BES, you must first check if you have a latent policy on board:

    • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

    If you have one, then this is the only method to remove:

    • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    Beware you warnings... it's completely destructive to everything you have on your device now, then you must know how to recover from that after the withdrawal of the policy. If you choose to use the backup/restore as your method of recovery, so make sure you do selective and not wholesale... If you restore databases who say company policy or something similar, then you just put it on your device policy, and be right back where you started.

    Good luck!

Maybe you are looking for