A tech saying they were from Microsoft called today stating that the computer was infected. Is - is this legitimate?

Similar Questions

• I was contacted by phone by a person claiming to be from Microsoft and told me that my computer was generating a lot of mistakes.

  I've been conntacted by telephone and told that my computer was generating a lot of mistakes.  They told me that they were by Microsoft, and I had some sort of the virus and eventually that my liscence software had expired.  I was told that I had to pay by credit card to renew my liscence so that they could help me.  Is - is this legitimate?  I don't have a credit card, otherwise, how can I renew my liscence (for Windows XP)?

  * original title - expired liscence *.

  It is not legitimate.

  If the appellant has given you a way to get back in touch with them (to pay), call the local police, FBI, or see http://www.ic3.gov/default.aspx

• Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

  I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

  Scam.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I continue to receive phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  They are * not * Microsoft. This is a complete scam and one that has become very common these days. Do anything they tell you to do and hang up on them.

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Phone call saying they were by microsoft.

  I got a phone call from someone who claims they were by microsoft and that they were doing an investigation because they had all windows 11 launch. the phone number was 44073.they asked if it was a portable computer or a computer and if it's vista or xp. I cannont do not forget what else they wanted to asked.i declare it but also do I need to be wary on my computer on which they could have done or will do?

  It is a very common scam. You give them a credit card, did you? You allowed to connect to your computer remotely?

  http://www.Google.com/#hl=en&source=HP&q=telephone+tech+support+scam&AQ=f&AQI=&aql=&OQ=&gs_rfai=C31z1vzlQTNeaL4v8jQPCjsj3DQAAAKoEBU_QZfBh&FP=be6e6cdec64325cd

  MS - MVP - Elephant Boy computers - don't panic!

• Received a phone call telling me that my computer was badley infected with the virus claims to work for co. support related to Windows. Is it a scam?

  Call sounded like it came from a call center in India, the appellant's Indian summer
  Call was pretty hard to understand, but the appellant said that he would send an email. (Nothing received yet)

  In a Word, YES!

  Microsoft won't tell you cold. So keep clear. If a few Anglo-Saxon words of choice or a whistle of the referees them gets the quick line in a bad mood!

  If in the mood, I'll play along to ask questions such as:

  "I need access to a certain segment of memory (maybe x 80000201) in order to redirect RDP to a new server while remaining in full control of the internal system process?

  "The program you requested me to install wonder for your PRODUCT ID to connect to you, what is it?" (It is best, if they are stupid enough to give you, I have them call the police after and report. In fact, tell the world)

  "The four digit code does not feel for me very safe. Can I change? Yes? OK, here's the new code security, fr7B7SWA7ethstU7AQe42CeCThAd33HEdeste4AT8UcReb2U.

• I keep getting phone calls from people who say they are from Microsoft

  I keep getting calls calls from people saying that they are Microsoft saying I have complaints against me I send emails and threats scams is a call oh yes they leave no phone number

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report the scam
  http://support.Microsoft.com/reportascam

  Scams by e-mail or web: how to protect yourself
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

• I received a phone call from someone who said they were from Microsoft and I had a lot of mistakes on my computer and he would help me fix. is it a scam?

  Microsoft called to solve problems?

  Hello

  Microsoft will never make calls unsolicited users!
  If you get called by one of these scammers, say "I'm sorry, but Microsoft do not call users about PC errors" and put down the phone. These scammers can deceive you more money in Exchange for the fake virus protection and install malicious software on your particular PC remote access.
  Never listen to these cold - callers-simply ignore them.
  Best wishes and good luck!

  -Jetpackboy
  _____________________________________________________________________________

  Microsoft community contributor - member since October 6, 2011 and happy to help!

• Phone call informs me that my computer is infected with malicious software; it's from Microsoft. Is it?

  A person claiming to be from Microsoft "Windows - something or other' phones me to force me to go online to give them access." they always say they will fix the problem (whatever that is). If I don't respect, the intruder software can damage the system. They do not specify the nature of the software.

  Background noises heard during the phone call, I think it's operation "boiler room" scam with the many other appellants works in the background.
  Someone else has met such unsolicited phone call?

  Without a doubt a scam (a quick search forums answer will show several similar positions). I hope that you did not have access to your computer.

  SC Tom

• I just got a phone call saying it was Windows saying that my computer was running slow is this call because I didn't think Windows has COLD-calling

  Windows have call me cold on the speed of the computer or its absence.

  Hello

  Without registering any problem to Microsoft, there will be no calls from us.

  Microsoft will never cold call users asking for personal information or gain access to your PC. As much as possible these calls should be reported to your local association of consumer protection agency.

  You can check out:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don

  In the United States, you can visit the Web site of the FTC (Federal Trade Commission) to report such issues:

  http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm

  Or more information and useful tips on how you can protect yourself against fraud please visit:

  http://www.Microsoft.com/protect/yourself/default.mspx

• Are vsark technologies, a subsidiary of microsoft? Some saying they were by Microsoft contactedme yesterday on my computer saying that he had the virus and after I paid a tax

  They me connected to Vsark.  Now I wonder if I've been hacked.  They gave the number is 888-766-7769 vSark Technologies Inc.

  Microsoft nor its partners are never cold call you, nor do know it's not just if you have a virus.  You have been scammed.  Contact your financial institution and dispute the charge

• Why my external speakers does not connect? I followed the instructions from microsoft and it happens that the 'device' is working properly.

  Speakers on my lappy (old dinosaur, sorry) not computer savvy works fine, but I can't seem to connect external speakers. I did the thang check sound and speaker and sometimes peripheral works properly, but it does not help at all,...

  Hello

  1. What is the brand and model of the speakers?

  2 are these speakers work on any other computer?

  Please follow the steps from the link below.

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• I received an email from Microsoft certified member stating that I need to connect once a year to avoid being denied access.

  Original title: identity crisis

  I received a message saying that I need to open a session once a year under my certification number, or else it will be off. But you are forced to use a universal log in as an email. I HAVE beeen connected within a year with the help of my "universal" log. Help, please. I am a teacher of these programs and I don't want my certifications become inaccessible.

  Hi Mary,

  Thanks for keeping us posted and do us share this information.

  I wish that you contact the respective support for assistance.

  Check out the link-

  http://www.Microsoft.com/learning/en/us/help.aspx#fBid=hlA7HLeeb9B

  Back to us for any issues related to Windows in the future. We will be happy to help you.