Phone call saying they were by microsoft.

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• received a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I fell for this scam.

  I fell for what you all seem to feel is a "scam."

  I got a call saying they were technical support from Microsoft, they called for my pc was hacked and sent error messages. I was not too su re, but they had me enter a code on the pc, and it showed a list of more than 50 error messages, they said that they had received. Then, they control that is given to them for the mouse and seized a lot of information showing me the problems. Then he said warns me on; those pirates I needed a special program. "Alpha PC maintenance" and for 3 years, it would be $ 135. Now I don't know if it was the real scoop or I fell for a big pile of *! I could use the theory, I'm a senior, but I think I should have been smarter. What should I do now that they've been in the pc? Thank you JAFTX

  To add to what you already said, inform your bank company or credit card if you do banking online of any form or if you have given your debit or credit card number to the caller. Do the faster you it, the faster you can arrest the appellant empty your account....

  Do you want t know Apha PC Care?

  https://community.McAfee.com/thread/43102?start=0&TSTART=0

  Read all THE of it...

• Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

  I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

  Scam.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• A tech saying they were from Microsoft called today stating that the computer was infected. Is - is this legitimate?

  Mirco soft tech?

  My wife received a call from someone who said they were from mirco soft and said the computer was they infected taked here in running a scan, which means it had the remote control of the computer, they took to a site web that wanted to sell a product to fix any info staff received a disconnected i line my question could they have obtained information from my computer and should I checked it by a technician of service to make sure.

  Jackson DonnaWoods Hello,

  It is a scam.

  Unless you have a contract to support prepaid with Microsoft, Microsoft doesn't call you, email you, or snail mail you about problems with your PC.

  I would certainly follow the advice of John John, because we do not know what happened when your wife has visited the Web site. By the way, I suggest you also change your password, sign in to your office computer and passwords associated with banking online, networking sites etc..

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Someone called saying they were with Windows, is my PC and my files in serious trouble?

  I got a phone call on 20.10.2012 of * address email is removed from the privacy * and they said they were calling on behalf of Windows because they received information from my PC which was not good and my PC was in danger of crashing within 15 minutes when they called.  They did some Setup from my PC.  They did a configuration in which I had to buy a new Windows license home for £146 on.  Me now seems to have this new Microsoft seaport search enhancement to come message broker and also they are connected to the so-called Ammy.  They left on my desk a sort of link called AA_v3.log (something to do with Ammy).  When I click the link it just says something like "error 10053 - 1" etc.  They didn't have access to a lot of my visa card numbers when I paid.  I'm sure?  What should I do if I'm not sure?  They are authentic.  If this is not the case, what can I do about my PC and also to secure my files or stop them having secret access to what I'm doing (espionage)?  Not sure I chose the correct subject.

  Help, please

  SuzManu

  Saturday, October 20, 2012 00:04:07 + 0000, SuzManu wrote:

  I got a phone call on 20.10.2012 of _ @_. _ and they said they were calling on behalf of Windows because they received information from my PC which was not good and my PC was in danger of breaking within 15 minutes when they called.  They did some Setup from my PC.  They did a configuration in which I had to buy a new Windows license home for £146 on.  I now seem to have this new port of Microsoft
  Search enhancement future broker message and also they are connected to the so-called Ammy.  They left on my desk a sort of link called AA_v3.log (something to do with Ammy).  When I click the link it just says something like "error 10053 - 1" etc.
  They didn't have access to a lot of my visa card numbers when I paid.  I'm sure?  What should I do if I'm not sure?  They are authentic.  If this is not the case, what can I do about my PC and also to secure my files or stop them having secret access to what I'm doing (espionage)?  Not sure I chose the correct subject.

  It's a scam and with various names and phone numbers, is
  very frequent lately. See
  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  In addition to their money get on your part to do anything of any value,
  If you leave them in your computer, which knows what losses they did are
  where confidential information they stole.

  So if you have done so, I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.
  Ken Blake, Microsoft MVP

• Error report telelphone call saying they work for microsoft

  just had a call 01223968796 say they work the universal remedy on behalf of microsoft and I have several errors and my computer will crash in a few days, please can you let me know I tthink it is a con they say they are Cambridge Geoffrey Bond, he says, called him my husband just walk back asking who they are , they hung up

  Fake phone calls to technical support

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• scam? Received a call saying they worked for Microsoft.

  I received a call from someone who said he worked for microsoft and that there was a problem with my ISP to send error messages, this could be a scam to gain access to my computer

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

• Someone called saying they were Microsoft and say that our computer has been hacked

  Don't know how to do this. Don't know what to believe. I cut the person. Is it possible to contact Microsoft and ask about it?

  HD

  Its a scam.  A well known and long-lasting.  Microsoft will never ask you for personal information (they already have them) and you never call cold.  Nor do they send messages of anti virus-

  They are the partners who do this nor Microsoft does not only

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

• Are vsark technologies, a subsidiary of microsoft? Some saying they were by Microsoft contactedme yesterday on my computer saying that he had the virus and after I paid a tax

  They me connected to Vsark.  Now I wonder if I've been hacked.  They gave the number is 888-766-7769 vSark Technologies Inc.

  Microsoft nor its partners are never cold call you, nor do know it's not just if you have a virus.  You have been scammed.  Contact your financial institution and dispute the charge

• Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer

  Hi there was a call today from someone saying they were Microsoft and there was a problem with our computer is full of viruses.
  After a long session by phone, Gerard I would like to check the status of our security and asked for a number to call them back.
  the appellant appeared to try to sell a security system, still called aammy said he called on your behalf, I don't call back, but am worried about the security of our information on the pc.
  who is George

  Please see no such response above and also the following sticky thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-callemail-from-someone-saying/98a199f4-82cd-4433-b333-045451b89e2d

• I received recent phone calls from someone who says they are with Microsoft

  I received phone calls recently from a person saying they are with Microsoft and that my computer has been downloading unnecessary files.  They claim they know because the error and warning messages are sent to the Inbox of Microsofts.  I am reluctant to talk more with them.

  How can I be sure of who's calling?  In addition, if it is true, how can I check my computer?

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I continue to receive phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.

  They are * not * Microsoft. This is a complete scam and one that has become very common these days. Do anything they tell you to do and hang up on them.

• Has been contacted by 2 Indian men by phone, claiming they were by Microsoft

  Has been contacted by 2 Indian men by phone, claiming they were Microsoft tec Dept & I had a virus in my computer. Wanted to drive me through them correct.  When I asked more information he gave me another Indian accented thickness - I asked a name remembered I was a newbie & would call her husband to return. Said his name is Tom Atkinson (didn't fit race) and gave me #(909) 647-9546-ask for Tom, the master of work TCE.  Sounds fishy, so I thought that you should know as they say they are representative microsoft YOU & can check out them!  Thank you, Cathy Adams

  A total scam. Not at all related to Microsoft.  It is one of the current most egregious scams.

  Microsoft is aware of it and other organizations.

  You ignore.

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com