I was contacted by phone by a person claiming to be from Microsoft and told me that my computer was generating a lot of mistakes.
I've been conntacted by telephone and told that my computer was generating a lot of mistakes. They told me that they were by Microsoft, and I had some sort of the virus and eventually that my liscence software had expired. I was told that I had to pay by credit card to renew my liscence so that they could help me. Is - is this legitimate? I don't have a credit card, otherwise, how can I renew my liscence (for Windows XP)?
* original title - expired liscence *.
It is not legitimate.
If the appellant has given you a way to get back in touch with them (to pay), call the local police, FBI, or see http://www.ic3.gov/default.aspx
Tags: Windows
Similar Questions
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One scam or not?
I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?
It's a scam.
I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
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Telephone scam
I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?
Hello
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Microsoft scam. I just had a person claiming to be from Microsoft on the phone
I just had a person claiming to be from Microsoft on the phone. It asked me to enter a code and run it on my computer. I refused and hung up as I suppose it's a scam! Has anyone else had such a call?
It seems that there was a rash of these types of calls that flow. DON'T spend any time on the phone with them. It's a big scam and they are phishing for your personal information. DO NOT do anything they say, or give them all vital data.
Hope this helps,
JB
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Phone calls from a person claiming to be from microsoft a SCAM?
Everyone has just received a phone call from someone with a foreign accent CLAIMING to be from Microsoft? and they said that I got the virus, ect on my computer and they wanted me to go on the computer and I guess = open a site that would PROBABLY destroy my computer... I told the man twice, that I had no problems and thanked him for the call and HUNG up...
I heard there is a SCAM where someone from another country wants to go to a certain web site current and there wher you download something that ruins your system. I'm not stupid and I quickly hung up.
(I have Dial-up internet so I couldn't talk on the phone and be online at the same time..) ... When I'm out here = I dial * 69 and see if I get a phone number... at this JERK. and if anyone is interested I'll let you know what is this number.
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Edit: a post later
I did a * 69 as the number is unknown... as expected... I thought it was a SCAM and immediately hung up on him... and gave him no information or access to my computer.
See Don's response.
See: "Microsoft takes action against fraudsters tech support."
Cordially,
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Phone call from a person claiming to be from Microsoft
Original title: a person with Indian Accent, keeps calling saying he is from Microsoft and needs to enter into my computer, because I have a Virus, is that Microsoft really?
A person, guard call me on the phone, identifying himself as a Microsoft employee. He said: I have a Virus and need to access my computer to solve him will call back today. Microsoft do this? I have never had this before and have not signed up for what.
Thank you
Hi Larry!
It's definitely a SCAM! Please tell these people to not to phone you again and hang on!
Please read this: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
as well as all the answers in this thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/unsolicited-phone-call-from-windows-representative/4c37c65b-4366-43b5-a0f3-ecd3f57187e2See you soon
Julia -
I received several calls from a person claiming to be from microsoft
I received several calls from a person alleging to be from microsoft saying: they received the information from my computer on which it runs slowly and to turn on my computer so that they can do the steps to put it right, I did not what I was skeptical, but he was insistent that I turn on my computer (Incidentally it was already running) I refused this and he said I should do what he says. I put the phone down, but it rang again and insistent, he rang the Bell and then twice that I ignored it. However, he then rang again later andmy husband responded, he said himwe do not need its services because it was thought not good, as I already told you this gentleman I was under the impression that it was not kosher, insisted that it was. So what is happening here. I'm not what anyone on the screen. Also when he got my phone rings me and someone from microsoft would be ringing me, as I have him suggest that I wouldn't do anything on my computer but it would write with information on.thank you for your help
* original title - WHO IS ALL THIS ABOUT? questionable phone call! *
Hello
Its a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Received a phone call from a person claiming to be from Microsoft. Is this legal?
Separated from this thread.
I was called by Tylon be Rep. from Microsoft to help secure my PC. He ref a blacksmith of U Shine Software. Need of 300.00 to install. He wanted a CC # then the number to check? Double burden? Is this legal?
Hello
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
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Phone scam. Call claiming to be from Microsoft.
Original title: phone scam
Received a call from 23-456-7809 today, and he told me he worked for Microsoft and said that my computer has a lot of viruses from the internet. He was also an Indian man. Then he told me to go to run and type 'inf', from there, he said all these files affect my computer and remove any that you don't recognize. I delete anything thankfully. After that he told me to type something else in the Run dialog box and causes the word "cat", I don't remember what the rest of it was but it was a www site. This is when I knew this guy was playing me. I was not followed to type in the site "www" and "cat" in the Run dialog box. I hooked immediately after. My question is if I am at risk because I typed in 'inf '? Give him no personal information or credit card etc. numbers. Just did my Norton anti virus run and 36 risk came after the call that have been removed from my computer. I've was type in 'inf' in the run box for this guy, Im right ok?
It took anytime control of your computer? The part 'cat' makes me leary. If it did not control, he could well have stolen information that puts you at high risk. insofar as a bank or other sensitive sites, you have the passwords for.
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx -
because of malicious material. I told him not to call again as she begins to ask personal questions about time leave us here for work, etc. What happened to someone else? I know it was probably a stupid but its really weird still.
It's a scam. I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
Kind regards...
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Mirco soft tech?
My wife received a call from someone who said they were from mirco soft and said the computer was they infected taked here in running a scan, which means it had the remote control of the computer, they took to a site web that wanted to sell a product to fix any info staff received a disconnected i line my question could they have obtained information from my computer and should I checked it by a technician of service to make sure.Jackson DonnaWoods Hello,
It is a scam.
Unless you have a contract to support prepaid with Microsoft, Microsoft doesn't call you, email you, or snail mail you about problems with your PC.
I would certainly follow the advice of John John, because we do not know what happened when your wife has visited the Web site. By the way, I suggest you also change your password, sign in to your office computer and passwords associated with banking online, networking sites etc..
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Phone call claiming to be from Microsoft
I also received a phone call from the India that claims to be from Microsoft. They said that my computer had a bad virus. I gave them remote access to my computer. Also the last 6 digits of my registration code. Now, I think I messed up royally. I'm in trouble and can someone that I can't access my computer information now?
Hello
Microsoft never contact you unless you request them
It's another scam
and there is a very strong possibility that the security of your computer has been compromised as you gave them remote access
If you perform banking operations of the internet etc I suggest you also change passwords etc.
of course, everything is in order, I recommend you to reinstall the operating system for more safety
Here are the different methods to reinstall vista:
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a microsoft dvd vista
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
Save all data, because it will be lost, do the above
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Received a phone call claiming to be from Microsoft
Original title: phone scam?
I received a call from someone claiming to be from Microsoft. He said that one of my computers was not related to obtaining updates and I had to fix it. He said that does not connect would cause my computer down.
I did not trust the person at all, it provided no evidence that he was from Microsoft when asked and he kept trying to get me out on my computer for him.Actually one of my computers has been freezing / crashing a lot but I just assumed it was because it is now old enough for a laptop. Is everything "that connects only not updates, causing accidents" actually a thing? Or I was right not to trust this person?
Hello
Please start a new thread in the forums for your version of Windows and we
will try to help with performance issues.===========
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxScams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxHow to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspxIn the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....
Anyone ever had this kind of calls? or is it a scam... I ended the call.
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
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I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?
Hi Debra,
It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.
Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!
See below for additional information on this topic and what to do and how Microsoft works:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.
Good luck and best wishes!
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