A victim of phone from the computer.

I received many phone calls scam, but unfortunately a gullible friend received the call and gave them remote access, now, the computer is locked. Before I try to fix it, can someone tell me what kind of ransomware could be used or indicate what else could have been done to the system? Cryptolock or something else? All the patches? The computer is running Win XP. Thank you.

Update: I think that they password protected computer, any good hacks to work around this problem?

I'm sorry. The only recourse is to reformat and reinstall Windows.

Change all passwords to all access to the computer.

If there is no information bank on the computer, or they stupidly, the appellants gave a number of credit card, your friend should contact the Bank and have all cancelled and reissued.

Your friend has opened a whole Pandora's box.

Tags: Windows

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