A60-155 dvd multi burner no longer works correctly

don't think I've had this laptop for a month yet. the dvd multi drive worked fine, but now it will play only DVDS but not CDs of any kind-it just read more or if she fails to pick up what is cd, it just turns and makes rattling noises. How can I get to recognize the CD and CD-Roms again?
I tried to uninstall it and now the computer knows it's there, but the shortcut in my computer icon has disappeared, how can I get it back?

Hello

What shortcut you mean exactly? It is very strange that, shortly after, the material has this kind of function of failure. You did some changes or something that can be the reason for this? You can burn all types of CD?

In my opinion, you should try to reinstall the OS using the recovery CD. If there is the same problem again, it may be a defect in the material.

Tags: Toshiba

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