Accessories HomeKit does not at home, but work outside.

Hello

I recently got a new Signal of Hunter ceiling fan, which is one of the first active HomeKit fans. I went through the installer on my iPhone 7 more for the fan about 20 times. Each time, installation works and the fan is controllable for about 1-5 minutes each time. Then the two buttons for the fan and light are starting to appear 'No response' on them. By clicking on the buttons, surprise, has no effect on the fan or light.

I have my Apple TV (4th generation) Setup as a hub. I also tried setting to the top of my iPad as a hub. Nor has helped get my fan work. However... today we were shopping, and I happened to pull up the control center. I noticed that Photonics and fan buttons is no longer says "No response" and typed a. After a few seconds, the fan button said it was now on. Then I tried the light. Same positive reaction. I played with them a few moments and everything seemed to work... except that I couldn't be sure, because, you know, I was not at home.

So, when I got home, I tried again... back to 'No response' on the buttons. What the devil? So I then turned off the wifi on my phone and guess what? The "No Response" disappeared and the fan and light work.

So there is something when my iphone is on my own wifi network, it cannot speak to the HomeKit accessories. That makes no sense at all. Why would it be? Is there something on my router I need to unlock it (even if I looked and did not find anything which is blocked).

I contacted the support team for the fan again. But I'm starting to think it's something with the iPhone, not the fan. Oh, and HomeKit opening on the iPad does not work internally either.

Thanks in advance for any help you can provide.

Bob

Greetings, U2SockMonkey!

To review your post, you have configured your Signal Hunter ceiling fan in your HomeKit and use your AppleTV and iPad as hubs. Your iPhone 7 more on iOS 10.0.2 intermittently becomes a message 'no response' when you try to control your ceiling fan with it but it worked fine while you were away from home. It is apparently only at home and I'll be happy to help you to get this working properly.

If your iPhone, iPad or iPod touch connects to a Wi-Fi network - I found that iOS devices and a home network can stop talking to each other. Follow the steps in this article to ensure that your home's Wi - Fi signal is strong and consistent.

Take care and thank you for using communities of support from Apple!

Tags: iPhone

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