Accidentally, I bought two Acrobat Pro DC
Accidentally, I bought two Acrobat Pro DC due to the problem of the internet in China, please help me to cancel one of them and make money.
In addition, I would like to know how to make a payment of the tax break? I didn't know there no option here.
Thank you.
You will need to contact the Support from Adobe directly by phone or chat to solve this problem.
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?
Hi dobbynation,
Please see this KB doc for help: redemption code help
Let us know if you need help.
Kind regards.
Meenakshi
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I bought DC Acrobat Pro from Best Buy. I received a redemption code and find my serial number. When I try to install Acrobat I tells me that I am using an incorrect serial number. What should I do now? Help!
Hi mlhightree,
Please visit this link:redemption code help .
Let us know if you face any problem.
Thank you!
Shivam
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I had access to all Adobe apps Mobile for one year reduced prices intro but I have found that I really only use Acrobat Pro DC, Lightroom and Photoshop. I use Acrobat Pro DC on a day to day basis more than the other two apps but when I need Lr and Ps are also essential to me. I'm a person, not a business.
And so my question - I have to pursue my plan version 'complete' to a 40% increase in the price for access to these three features... or
can I subscribe to * two * Acrobat Pro DC subscription and terms of photography?
I know that I can subscribe to more than one unique plan of "App" but none of them are simple applications and do not appear as such.
Ian
Yes, you can subscribe to Plan + only Acrobat App on the same Adobe ID photography.
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Bought an Acrobat Pro DC subscription but still can not prepare form
Hey people Adobe and Forum.
I have to admit, I'm a little frustrated. I bought an Acrobat Pro DC subscription with the express intention of creating fillable forms. Given that many tools of purchase/members have opened for use (including files combine, Fill & sign, Send & Track, etc), but other tools when you click on deport me to the Web page to buy a subscription... I already have. These include: prepare the form, delete, etc.. They should all be included in my DC Pro subscription, so why am I asking pay? How can I "add" to my account?
Please tell me what I need to do my program recognizes me as a Subscriber, so I can access all the features promised. I'm logged into my Adobe account.
Thank you.
Myke
Hi mykehealy ,
Would like to inform you that it seems that you are still working in Acrobat Reader MS instead of Acrobat Pro DC (paid version)
Please use this link to download & install the program:-Download Adobe Acrobat DC (DC) | Company or VIP
After that, also set Acrobat Pro Dc as Manager default PDF.
Kind regards
Christian
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I bought Adobe Acrobat Pro 9. I used it on my computer for years with no problems. Today he gave me the following message: "license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message. I contacted customer service and they told me that they are unable to support me and directed me to the forum. Please help as soon as POSSIBLE.
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I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number. I had been using a 30 free trial version. I don't have a confirmation e-mail. When is that coming? What should I download Acrobat or Adobe allows only the software I have?
within 1 business day pst.
You can view your account, too: Adobe ID
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- Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program. Frustrated
2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything. So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1. Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key. All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product. I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me. Bottom line, I paid for an installed electronic product and don't have no way to access to re - load. After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product. In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00. Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key. He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results. I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks! As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.
Thank you
Gene Davenport
Hi gdavenpotx,
No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.
Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.
Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.
Kind regards
Nicos -
I bought Adobe Acrobat Pro DC student and teacher edition. He told me that my license does not allow me to create or edit pdf files. What is the problem and how to fix it?
Please visit: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
I hope this helps.
Concerning
Megha Rawat
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I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?
What exactly does it say when you try to install it? What is the exact error message?
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I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link for Adobe Acrobat Professional 9 and I download and run the program installation and entered the serial number and it shows incorrect serial number. I need fix the download link for Adobe Acrobat Pro Extended 9. Thanks in advance.
Windows:
Download Acrobat products | 9, 8
Mac:
N ° 1)
Click on the below link, Sign In and open Photoshop Elements download link.
Do not close the page, just keep it open.
https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements
Note: * If we do not keep the page of items in Photoshop, we will have access denied error message when file downloading install direct.
Then click on the link below and download the installer directly mentioned in step 2.
Step 2)
http://trials2.Adobe.com/applications/Acrobat/APRO/9/APRO9_Mac_WEB_WWEFG.dmg
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Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.
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I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?
Or, if you want to say, what happens if a subscription expires?
The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.
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Hello I bought Adobe Acrobat Pro CD but can not get installed it on my computer!
Hello! I bought the Adobe Acrobat Pro DC, but are unable to install on my
computer! Help!
Thank you
Bren
Hello
I see your account you have licensed download using this link products download Adobe Acrobat | Standard, Pro | DC, XI, X
Make sure you install it on a compatible operating system system requirements | Adobe Acrobat Pro DC, Acrobat Standard DC
Let us know if this helps!
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My analysis is contained in my question.
Basically, I bought Adobe Acrobat 9 and now am unable to operate on my new computer.
Do I have to buy a new version of Adobe Acrobat Pro? It seems that there should be an upgrade, rather than having to buy the product again?
Thank you
~ j
Hi jklebenov,
As I mentioned before that Acrobat 9 is not compatible with your operating system Adobe Acrobat required configuration.
Please use the application in a consistent environment to make it work.
Kind regards
Nicos
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