account information is not available

Hello

I booked a necessaries Indesign for a month and I can't watch ito my booking information. InDesign is woking, the money was taken from my bank account, but I can't access any informtion on my profile. I see that this (see screenshot)Bildschirmfoto 2015-06-09 um 21.19.21.png

I would check my options, see my Bill and would also like to be able to change things arround if I need. Anyone know why I can't find all the information on my account?

Bravo!

Hi Carmen,.

I checked your account; The Adobe ID on the forums has no membership or subscriptions under him.

In addition, there were no payments received for this Adobe ID.

Please check in the case where the order has been placed under a different ID to Adobe.

You can also contact customer service in get the confirmed order ID.

Kind regards

Sheena

Tags: Adobe

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