Accounts, lost after sleep

Hello

I have a problem with the accounts.

After sleep, the Macbook loses all accounts and applications such as mail, reminder, notes, calendar, Safari,... are suspended and do not respond.

The only solution I found is to restart the Macbook.

After the reboot, all accounts keep popping up.

Below, a screenshot with the accounts.

This screen is empty after sleep.

Hi Damien_D,

Thank you for your participation in the communities of Support from Apple.

It seems that your MacBook Pro behaves unexpectedly after he wakes up from his sleep, and you cannot use Internet accounts until you restart.

I recommend going through these troubleshooting steps If your Mac does not sleep or wake up when expected. (Although the title of the article is different from what you see, the steps can help yet.)

  • Reset the SMC.
  • Reset the NVRAM.
  • Disconnect external devices other than your Apple keyboard, mouse, and screen. If that solves the problem, gradually reconnect your devices, testing each time until you find the device that interferes with sleep. And then check the documentation that came with the device or contact the manufacturer of the device.
  • Start in Safe Mode to see if the problem is related to startup items not Apple, login items or kernel extensions.
  • Try to isolate the problem by using a different user account.

Best regards.

Tags: Mac OS & System Software

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