Acrobat freezes when scanning with Epson scanner in windows 10

I upgraded to Windows 10 and installed the latest drivers for my Epson Workforce 635, the scanner, fax printer. Update of the acrobat software. Now, I am unable to scan to PDF, Adobe Acrobat pro 7.  Adobe Acrobat starts up, I see the beginning of Epson and the Acrobat stops responding.

I've scanned in PDF format directly with the options of scan Epson, Abby Fine-reader 9.0 and Quick Books. I was also able to scan with Adobe Acrobat using the WIA driver.

No Adobe Acrobat error freezes.

Any suggestions?

Hi ntanti,.

Acrobat 7 is not more supported by Adobe & is also not compatible with Windows 10, so it is not possible to predict how Acrobat 7 will include no compatible platform.

Please use the application in the compatible environment so that its fully functional.

However, still you can try some troubleshooting steps, from a few Troubleshooting scanner questionscan be used.

Kind regards
Nicos

Tags: Acrobat

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