Activation Adobe XI says "serial number is not valid...". ", but I have it in my profile and emails.

Similar Questions

• trying to download my program and it says serial number is not valid, but that is what it says?

  trying to download my program and it's saying the serial number is not valid, but it is correct and

  What is not?

  Find the serial number of your Adobe product quickly

  Error: "serial number is not valid for this product". Adobe Creative Suite

• I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do?

  I want to convert my trial version of photoshop elements that I bought and it says my serial number is not valid, but this is the exact number of my confirmation e-mail. What should I do

  After that the weekend passes to try...

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Downloaded CS5 Master Collection on new computer, but install says serial number is not valid.  Serial number controlled by tech support rep and that goes for CS5, says it's a matter of technique.  Help.

  Yesterday I bought a new iMac.  Downloaded the CS5 Master Collection on the Adobe site, but install says that my serial number is not valid.  I double checked with my products on my profile, and the number is correct.  Says Adobe technical support it is a technical problem, but my serial number IS valid for CS5.

  Hello

  Please see this link for more details: error of incorrect serial number

• Serial number is not valid, but before? (Photoshop CS4)

  Hello

  I bought Photoshop 7 years there are , I always used until two years there are after a computer crash . J’ai reinstalled this morning, and serial number is announced null.
  
  J’ai box of version of Photoshop CS4 Extended

  
  

  Please, you can contact me to solve this problem
  

  Hi,

  Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

  Hope that helps!

  Kind regards

  Sheena

• I need to re - install CS5 after having my hard drive has changed. But when I try it says ' serial number [removed] is valid but the product was not found on this computer HELP!

  I need to re - install CS5 after having my hard drive has changed. But when I try it says ' serial number [removed by Mod] is valid but the product was not found on this calculation? Help!

  More information about this error is also available onhttp://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html who can refer you to contact support if necessary.

  Concerning

  Stéphane

• My CS6 won't install-says serial number is not valid.

  I've owned this software for more than a year and he never gave me problems, but all of a sudden, Adobe seems to have me disconnected and wanted my serial number. I came in and he said he was not valid when I entered it correctly. I uninstalled the software and reset my Mac. I downloaded again the CS6 and entered my serial number to install and it always says that it was not valid. Help, please.

  HaydenD0009 I'm sorry that you have been facing a difficult experience with our support team.  It is likely that we receive larger volumes with many schools from their fall session.

  I checked your account and it seems that you have a valid serial number for the Master Collection CS6 under your account.  You can find details on how to locate the serial number under your account to find a serial number - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  If it is the serial number that you have been entered before then it is likely that you are facing a problem with file permission or licenses file corruption.  It is what gives you the invalid serial number message.  To resolve these difficulties, I recommend the following steps:

  1. Run all available Adobe installers located in the Applications/Utilities/Adobe Installers folder.
  2. Run the CS cleaner tool to ensure the complete elimination.  You can find details on how to use the tool cleaner from CS to CS for installation problems cleaning tool | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
  3. Reinstall your CS6 Master Collection software.

• First Pro CS6 license not recognized - "serial number provided is valid, but calling it a product was not found on this computer."

  I have a new computer and tried to get the first Pro CS6 installed. I have a license first Pro "Version 6"Windows - I can see in MY PRODUCTS. So downloaded installation for first Pro CS6 "old downloads" page - when I put in the serial number, it says ' serial number provided is valid, but calling it a product was not found on this computer. "there is a"select a product"drop down and the only thing on the list is Pro Prem CS5.5 - when I put in the liscence here It says invalid. Just to try, I downloaded the installation for CS5.5 and who does not accept the license at all. What can I do to get the CS6 running on my new computer?

  A bit of history which could be related, I remember that I originally bought first Pro CS5 from someone on ebay, not knowing that it was a Mac version, which would not work on my PC - so I contacted Adobe and upgraded to CS6 for Windows at a lower cost. I see in MY PRODUCTS there is a serial number for the two "Adobe Premier Pro" version 5 for MAC and Version 6 for Windows.

  Help is appreciated!

  Mike

  It asks you to select a product, qualifying, which is that you have you upgraded

  IF you do not have a serial number for a product that you upgraded by using the same platform, please contact our support staff.

  To contact support for a serial number or activation number, please click on the link below:

  (be sure to connect to adobe.com with your Adobe ID first)

  Serial number and activation support

  Guinot

• Re installed the software Acrobat Pro XI. Serial number is not valid.

  I had to get a new computer and I have re installed my software Acrobat Pro XI and I'm trying to activate it, a message saying that the serial number is not valid. I have the disc for the original installation.

  Error: "serial number is not valid for this product". Adobe Creative Suite

• Old school with CS2.  Have not used for a long time and I am unable to use the program as it says my serial number is not valid. Customer service tells me that the server for CS2 was arrested.  Then they sent me here to help.  Does anyone have advice?

  I don't have any idea what I'm doing with this.  Here is my discussion with the Customer Service:

  NGO: Hello! Welcome to the Adobe Customer Service.

  NGO: Hi Mary.

  NGO: I understand you get invalid serial number, I'm good?

  Mary Vance: Hi

  Mary Vance: Yes

  NGO : Please provide me with the serial number, s Mary.

  Mary Vance: I gave my serial number here

  NGO : Thanks for the serial number.

  NGO : Please let me 2-3 minutes to check your serial number.

  Mary Vance: no problem

  NGO : Thank you.

  NGO : Thank you for being online.

  NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.

  NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.

  Mary Vance: This will allow me to reinstall Photoshop?

  NGO : Yes, s Mary.

  Mary Vance: ok... What is that link?

  NGO: Please click here to download.

  Mary Vance: thank you... try now

  NGO: You're welcome.

  NGO: I will also give you the link for more information regarding the installation of CS2 products.

  Mary Vance: the download has nothing about the installation

  NGO : Please click for the information.

  NGO : I'm sorry for the bad link.

  NGO : Please click here to download.

  NGO : The link 3 is for downloading Photoshop CS2.

  NGO : Were you able to view the download link, Mary?

  Mary Vance: this file in this download is supposed to help me?

  Mary Vance: the first and the 3rd link were the same

  Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?

  NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.

  NGO: So you will need to download the software from the link above.

  NGO: I know in what OS you are trying to install the software?

  Mary Vance: the link sent me to a CS2 aid package

  Mary Vance: Windows 7

  NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.

  Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.

  NGO : Okay.

  NGO : You can try to download the software.

  Mary Vance: was the original link that you sent me guess for me to download Photoshop?

  Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?

  NGO : I know if you have uninstalled the product.

  NGO : ?

  Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.

  NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.

  NGO: Please click here to visit the forums of.

  Mary Vance: I guess I'll try this.

  NGO: Yes, please.

  NGO: Is there anything else I can help?

  Mary Vance: I do not see where you helped me with that yet, so I guess not!

  NGO : I'm sorry for the inconvenience.

  NGO : Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  
  

  Any help would be appreciated.
  

  What exactly did you download?  This should be the right file: PhSp_CS2_English.exe

  Disc 1 is the creative suite not the stand-alone photoshop

• I downoladed and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do

  I downloaded and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do to get loaded and enabled on my computer?

  That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Series Activation error "serial number is not valid for this product".

  I have Photshop CS5 Extended edition, but when I try to activate the key it comes up with the error "serial number is not valid for this product". The product has been activated twice before, but the installation does not come with the error "serial number is already in use" or something similar. Any ideas on how to solve this problem?

  Hi Dynamikzz,

  According to the error message you received "Serial number is not valid for this product", please follow the help as document below:

  Error "serial number is not valid for this product". Creative Suite

  Where you received the error message "Serial number is already in use", please follow the thread below the number of activations of Adobe CS5 applications is 2:

  Re: problem with serial number

  Kind regards

  Sheena

• I bought acrobat adobe 9 in 2014 and I need to reinstall and now my serial number is not valid.  Why?

  I bought acrobat adobe 9 in 2014 and I need to reinstall and now my serial number is not valid.  Why?

  Did you buy it as a separate application or as part of a Creative Suite.  The serial number is specific to the purchase, so if it's for a Suite it does not with the individual products.

  Error "serial number is not valid for this product". Creative Suite

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  http://helpx.Adobe.com/x-productkb/global/find-serial-number.html

• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

  Thank you

  Susan

  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• This serial number is not valid for Adobe Premiere Elements

  I bought Adobe Premiere Elements is installed on a windows initially machine, I recently got a Mac and want to install it on Mac. but I keep getting errors: this serial number is not valid for Adobe Premiere Elements. What should I do?

  If you do not have a cross-platform license, then it does not work for Windows and Mac.  If you're talking about one of the newer versions of PE then chances are it is not a cross-platform license.