Activation problem. Don't know what to do.
Hello
My Question is: Adobe may disable "Creative Suite 6' in my account, in order to disable it from my PC just died on me almost 12 hours after activating my product? I have to call?
I feel sick about it after money, I just spent and don't want to lose one of my activations.
I didn't know where else to post this. I have exceeded just the Premiere Elements and have recently entered into DSLR video and decided to upgrade the editing software. Due to being very sick and likley have to renounce the work in the coming year, I made the decision continue to go with the older 'Creative Suite 6 Production Premium' (Windows) subscribe to the Coud Creative - that my income (or lack of) would probably not lend themselves for the next few years and beyond.
I installed my premium Production CS6 Thursday, active, and he enrolled in my Adobe account. I then downloaded an update and then immediately tinkered around with some changes in Premiere Pro. I went back on my PC later and then had a look around After Effects. No issues what so ever.
However, by putting my PC running later (computer desktop - Windows 7 - HP i5, 3.00 Ghz - 6 GB of RAM), it does not start and crashes on the HP splashcreen. When you press ESC, F1, F10 and same F8 (safe mode) it simply changes the screen to a black screen with basic details of my PC to this topic. It will not even start another hard drive that I have from another machine with Windows 7 above. Troubleshooting, I even tried a fresh new hard drive in it with a new copy of Windows to be installed in the CD Rom and it will still not past the splashscreen HP - what is abnormal, because usually, he detects the CD and installs. Furthermore, fans in the PC work, as the eject the power of the PC CD ROM light is on too. I tried different sata/data cables, another monitor input, all to nothing does not.
Surely, it is a hardware problem and is a coincidence that it took place on the CS6 facility - which should be good? Note: Downloaded from Adobe.
One help me out of this nightmare would be much appreciated. In addition, advice on my question to toggle would be great too.
Stewart
Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations
You install exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked
.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
Tags: Adobe
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