ADF troubleshooting & Maintenance

Hi all

Check out the video below to learn how to fix paper jams in the ADF Document (CAD) devices HP all-in-one.

Hope the video above is useful if you have a paper get stuck in your ADF file.

Tags: HP Printers

Similar Questions

  • How to open the system maintenance Troubleshooter in windows vista

    How to open the system maintenance Troubleshooter in windows vista?

    Hello

    Please be informed that Troubleshooting maintenance system was introduced from Windows 7.

    However, you can run the fixit mentioned below for Vista.

    http://support.Microsoft.com/mats/system_maintenance_for_windows/en-us

    You can take a look at solving the problems of system maintenance in windows 7.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-system-maintenance-Troubleshooter

    For more information, please visit the links below.

    http://www.Microsoft.com/atwork/maintenance/speed.aspx

    Optimize Windows Vista for better performance.

    http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

    Warning of Chkdsk.

    Important: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

    For the anti-virus scanning:

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    I hope this helps.

  • Names of NIC after the Maintenance of the equipment

    VMware ESX 3.5 u3 (123630)

    HP DL585 G2

    Once done some harware troubleshooting/maintenance, restarted ESX host however vmnic1 and vmnic2 are gone, now I have vmnic10 and vmnic11.  Similar problem occurred with HBA.

    Y at - it a file or set of files that has the name of adapter mapping pci slot I can change?

    you need to change etc/vmware/esx.conf. Replace all the vmnicB vmnicA and restart... etc.

  • PIXMA iP90 - "Windows does not ' and 'Out of paper '.

    Hello.

    I just installed a Pixma iP90 on Windows 7 Pro x 64 computer.  The printer is old, but lightly used. I bought it for the trip in 2006, and since his last in 2007 (!) print job, the printer has been safely stored.

    Installation on Windows 7 Pro x 64 resulted in download and update the driver manually. This process went well, and Windows indicates that the printer installed successfully. He has nine ink cartridges and done all the right noises when turned on.

    However, I am trying to print evokes two error messages: a pop-up in the Windows system tray says "printer not responding do not.  Then, when I go into the properties of the iP90 printer, says another message: "out of paper," which is not true. I have five or six leaves in the pile of food.

    I turned the printer on and off, checked the connections, tried different USB ports, restarted the computer, cancelled print queues and still... 'Doin' nuttin.

    More troubleshooting ideas? Thank you kindly.

    Brooks

    SOLVED.

    After considerable digging, I came across a gun troubleshooting / maintenance utility, who properly diagnosed - and fixed - two problems that have prevented my impression of printing.

    My printer 3.2.0

    Dear people of Canon, please make this easier to find useful utility!

  • Instant message "this document failed", Epson SX415, it print but takes 20 minutes +.

    Would really appreciate the help. Whenever I try to print a Word document, there is a pop up Windows saying: "this document has no.." and the Epson box remains direct printing prints (usually) but takes an excessive amount of time (about 20 minutes).

    I: uninstalled/reinstalled, run the utility of Windows troubleshooting, maintenance on the printer (printer seems fine, nozzle, copy etc check), tried changing USB ports, tried Epson troubleshooting, obviously checked all cables, etc.

    I'm out of knowledge of where to go next, but unfortunately looks like a PC problem rather than the problem of the printer (printer is 3 months old, this just started to happen during the last two weeks).

    Thanks for any help, I'm going crazy trying to write essays for United I want to print drafts of!

    Hi HeatherChambers,

    1 done with Word documents?
    2. are - what you're trying to print to see if the problem persists on other applications?
    3. What is the version of Office installed on the computer?

    We recommend that you check if the problem persists on other applications such as notepad, WordPad, and internet explore.

    If the problem only occurs with the word, then see the following to solve the problems on the issue:
    1 see How to solve the printing problems in Word 2007 or Word 2003
    2 see Word is slow to start, print, or load documents

    For further assistance on Microsoft Word, please post your query to Forums in Microsoft Word

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Technical sheet for the FPS

    I have a couple of FPS in my network for which I have no datasheet. They are installed in a Cisco Switch to 3010 IE. The information I can get is the following: Cisco-Avago Part No. SFCT-5798PZ-CS2 ser no AGC1420UAM5 and AGC1420UAN3.

    I contacted Avago, but they say they are product owner cisco. I can't find anything more precise.

    Please can someone tell me where to find the records?

    Best juvenile practices that the ends of the fiber link must use the same would reach optical modules; as what makes for easier link and more imporantly upfront engineering, simplifies future troubleshooting, maintenance and repair.

    In this case, the LX and ZX both operate on cable SMF.  Radio receivers are functioning normally across a wide bandwidth, then the receiver of the 1310nm module will work with a signal in 1550nm (and vice versa).  However, transceiver modules are typically spec'd to the wavelength, so their performance may be very slightly with a non-native wavelength; and sellers cannot guarantee support these facilities do not match.

  • whenever I right click on the folder from the library, windows Explorer stops

    I got malfunction lately where almost every time I did a right click on a folder in Windows Explorer, Windows Explorer stops and restarts.  Even the taskbar shuts off and needs to restart.

    My computer has also been "stuttering" a lot lately, where when I start a program window may flash on and out once before, is really happening, or when the computer has been asleep for a while and it is restarted and all the programs I use, the window starts to blink; He will disappear for a few seconds and then reappear.  Usually only once.

    I also note that my measure of system reliability monitor took a dive from an average of a 6 fight at an average of 2 a couple of days.  It seems that an attempt was made to update my adobe reader software and this attempt failed and he was about 2, and I had this problem since.

    I ran the troubleshooting, maintenance of the system and 'check solutions', from the center of the Action, without significant results.

    I see to this entry, my Player Adobe says there is no update available.

    Enjoy what you can suggest,

    RichardLVNB

    I would point out, this problem is solved for me, and I forgot what I did, if anything.  I think I'm doing nothing in particular; I think it is just resolved with reboot and repeated use.

    I actually clean out some elements of the configuration of my departure, as mentioned above.

    My system reliability is up around four, now.

    Thank you!

  • Help! Windows 7 will not be shut down/IE 9 problems such as wells or to several questions

    Hello

    I recently bought a new computer company beginning July 2012. Since day 1, Windows 7 Professional 32 bit not stopped correctly. I contacted HP multple times now and done several tests of material. They say this isn't a hardware problem. They advise that this is a problem in Windows and 'flash' of my system again. Before having to do that, I want to see if I can fix this without doing something drastic that. In addition, IE9 won't work as well on numerous occasions.

    I tried following the steps in other posts in the community on windows does not stop but I can not even past the clean install. He refuses simply restart/stop. I don't know what else to do, but it's frustrating.

    I updated my drivers HP as well and still no help. So, where should I go from here? I really need help and was shocked when I called the technical support to Windows and told me $ 99 has the right to fix. I just got this machine.

    Help, please!

    Thank you!

    Hello

    1. What brand / model of the computer?
    2. Have what troubleshooting measures you already tried?
    3. What happens when you try to shut down the computer? Is there a code error or message?
    4. What is the problem you are having with Internet Explorer 9?
    5. What do you mean by " " I cant even get past the clean install ' ?
    Try the methods provided and check.
    Method 1:
    Step 1:
    Start the computer in Mode safe and try to shut down the computer. Check out the link and follow the steps.
    Startup options (including safe mode)
    http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode
     
    Step 2:
    If you are able to stop mode without failure, perform a clean boot and check. Visit the link and follow the steps.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: once the diagnosis is made, follow step 7 of section to configure the computer to start the Normal start.
     
    Method 2:
    Look for errors in the event viewer.
    Open event viewer
    http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
    What are the information contained in the logs of the event (Event Viewer)?
    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
     
    Method 3:
    Run performance and troubleshooting maintenance services system
     
    Method 4:
    Disconnect all external devices and then try to shut down the computer. Check if any external device is causing the problem.
     
    Provide information more information by answering the questions so that we can better help you.
     
     
  • Get windows message could not connect to windows all the service of user agent install.

    Unable to connect to a windows service. Windows could not connect to windows all the service of user agent install. This prevents standard users to log on.
    As long as administrator, you can go through the system event log to see why the service did not respond. I don't know how to look at the newspaper and how to solve the problem if I do.

    Hello

    (1) did you make any changes before the show?

    (2) when exactly you get the error message?

    (3) you are able to connect to the desktop computer?

    Method 1: check if all windows users install agent service is started.

    a. press theWindows key + R, type services.mscand press ENTER.

    b. search service namedWindows user all install service agent.

    c. Windows user all install service agent must behandwritten.

    d. check if it is started, otherwise do a right-click on the service and clickStart.

    Method 2: Troubleshooting maintenance system to operate.

    a. press theStart button on the keyboard.

    b. click Control Panel.

    c. typeTroubleshooting in the 'search' tab, and press enter.

    d. clickshow all on the left panel.

    e. clickSystem Maintenance, new window will appear.

    f. follow the instructions on the screen.

    Method 3: run System File Checker Scan to fix the problem with missing or damaged files.

    a. press the Windows key + X, and then click command prompt.

    b. type the command:sfc/scannow , and then press on Enter.

    c. restart the computer and check.

    Note: The tool (SFC.exe) System File Checker scans missing or system corrupted files and repairs them.

    You can check the link for more information.

    http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

    Disclaimer clause.

    The data available on bad sectors may be lost when chkdsk attempts to repair your hard drive.

    Converting a hard disk partition or volume from NTFS to FAT32 requires that you reformat the partition, which deletes all the data on this subject. Be sure to back up data that you want to keep before you begin.

    Please report if you are still having the problem. I will be happy to provide you with the additional options that you can use to get the problem resolved.

  • Home put in service of a DRS cluster active mode NOT to trigger and automatic Vmotion

    I'm under 5.5 U2

    I have a cluster with active and defined DRS fully automated, but when I select the host for the maintenance mode of the VM NOT vmotion to another host in the cluster automatically. I have to vmotion manually each virtual machine to a host selected manually. There are a few VM with DRS off on them because they ONLY work on the host, they are assigned to (replication of virtual computer), but all the other VMS are defined 'by default (automated)'. Would it because I only have two of the host in the cluster?

    Capture.JPGCapture1.JPG

    Try this.

    Hope it will solve your problem.

    http://www.vmwareminds.com/troubleshooting-maintenance-mode-process-get-stuck-at-2/

  • HP MFP M127fw Pro: Problem with scan/fax and adf on HP MFP M127fw Pro

    After that I faxed a couple of pages, the device does not work. Now, when I want to fax, he asks me if I want to scan from the plateau, even if I fed the ADF with the paper. When I want to scan, it says "Calibration."... "for a while, but nothing is happening then. It receives the fax and print documents. I unplugged the cable of electricity for more than 60 seconds, downloaded the new drivers from the HP site and installed, but it did not work. Could you please help?

    Best,

    Farrokh

    Hi @Habibzadeh,

    Welcome to the Forums of HP Support!

    I see that you are unable to fax and scan with your printer HP LaserJet Pro MFP M127. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I can understand the frustration you are experiencing. Whenever the printer is calibrated, it will not be able to do anything until it is complete.  We must determine why it is calibrated.

    I see that you updated the drivers, but you updating of the firmware of the printer?

    • Click here for the HP LaserJet Pro MFP M127/M128 series Firmware Update
    • Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

    The printer may need maintenance, please use this guide to help you determine the cause:

    You use Genuine HP Toner?
    What are the levels of toner?

    Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP. If you use genuine HP, the following cartridges no can not solve the problem.

    If you have a faulty cartridge, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then check the information of limited warranty for your supplies.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.
    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • I managed to stop annoying popup windows from amazon today by the uninstall of a program called firefox maintenance. Was this spyware or software legitimate?

    I started getting pop ups very recently (oct 2015) I went to the Panel and programs a characteristic and class list install by date. At first it was one that I distrusted, maintenance on a hunch and firefox decided to uninstall it. I made the right choice - and how this program type of spyware/adware on my computer.

    Hi, there is a legitimate program called Mozilla Maintenance Service, which in your programs, should show the same under Firefox version number - what is the Service of Maintenance Mozilla?. If that's what you mean, it would be not responsible for pop-ups advertising. If it is really "Maintenance of Firefox", then I would have certainly considered with suspicion.

    You can check your settings pop up here - the Blocker settings, exceptions, and troubleshooting.

    If the problem persists, you can try these free programs to search for malicious software that work with your existing anti-virus software:

    Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one. Windows 8 already has integrated antivirus.

    More information can be found in the article troubleshooting Firefox problems caused by malware .

    This solve your problems? Please report to us!

  • Pro Tips: Troubleshooting scan to E-mail questions in e-all-in-one printers and ePrint

    Hello e-all-in-one printer users,.

    If you're reading this, chances are you have a problem of webservices in your HP e-all-in-one printer. If you can not scan to e-mail, use ePrint, or get a code application, this post is for you.

    Many of later vintage (2010 and beyond) Photosmart, ENVY and Officejet series e-all-in-one printers share the same Web services and Wireless features. Within these series printer, you can enable wireless and Web services (ePrint, scan to e-mail, printable sheets) connectivity of the façade do their installation for use with Android, Windows, iOS, Macand Chrome OS much simpler than the old printer models. Of course, when things go wrong or there is confusion about the use of the printer and features such as printing and scanning to e-mail stop working, the correction of these problems is the same in most of the models.

    WebServices are not connected: what affects?

    When the webservices connectivity is lost ePrint, scan to e-mailand pads features will stop working. If you are just getting started with the installation of your printer, the inability to generate a code application (to add your connected HP printer or sign in to Instant ink) can be attributed to not being able to afford Web services. If you are affected by any of these questions, read on. I have some suggestions that might help.

    Ordinary remedies

    • Before set you Web services, make sure that your printer is connected to a network, either via an ethernet cable or Wirelessconnection. Print a report of Network Configuration of your printer front panel (usually this is located under Tools / reports) to confirm an active ethernet connection.
    • If you are connected wireless, touch the wireless icon printer . If you see as connected and there is an IP addresses starting with 192.168... or, 10 grand. If this isn't the case, run the Wireless Setup Wizard to connect you with your network name (SSID) and enter the password wireless you are prompted.
    • Ensure that the date and time your printer settings are correct. You can check and adjust this via the front panel of the printer in most cases and trivia: the printer Web server integrated.
    • Now, with network connectivity guaranteed webservices icon or (depending on model) and try to activate Web services.
    • If you have managed to connect and a leaflet printed, or at the very least, an [email protected] address is displayed on the front panel of the printer, perfect, Web services are now functional. This means that you can now ask your HP printer connected , or use one of the above characteristics *.

    Note that ePrint and scan to e-mail feature are addressed later in this post if you still need help with these functions.

    • If the webservices are always not, try your printer restore default*.

    * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom @hpeprint.com address that it will be permanently deleted. For more information on custom addresses ePrint, click here.

    Here's how:

    • The printer's front panel, press the Setup/key icon and then tap tools
    • Select Restore to factory settings
    • Note this new printer may contain this setting under the heading maintenance of the printer instead of tools.

    Then, to reconnect to your network (wired or wireless) and try to set a manual DNS:

    Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

    • Enter the IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer), and then press Enter to go directly to this page. This should take you to your built-in Web server (EWS) printer.
    • Click the network tab.
    • In the submenu on the left, click Networking.
    • Then click on the network (IP) address.
    • Click Manual DNS server.
    • DNS preferred as 8.8.8.8 manual entry
    • Auxiliary DNS server entry as 8.8.4.4
    • Click on apply to finalize this change.
    • Note that menu above EWS items can vary in overall models of printers. If you do not see the exact topics that I've listed here, the subtopic you should always appear on the Networking tab.

    Then, press the icon of Webservices or and reactivate your webservices (required for scanning to E-mail, ePrint , and other functions).

    Then, if a scan to e-mail question has led you to this position, tap the scan icon and enter the email address that you want to scan to.  Then, recover the PIN code that you should automatically receive by e-mail and complete your scan to E-mail setup by entering this PIN code in your printer.  Ideally, if you are able to get this good service will be fully functional.

    Alternatively, if ePrint is your main problem and all the above (except for scanning to E-mail steps) suggestions worked, try emailing your printer a print job. If it prints correctly, ePrint is back online. If you are a user of HP ePrint app, the app did automatically detect your printer? If not, go to the application settings and manually add your printer to the app using either ask you code or IP address of the printer. Finally, if you're a printable, user use your favorite applications on the front panel of the printer, or via HP connected.

    There are advanced troubleshooting steps beyond what I posted here and you can find them in the Forum such as displayed by the employees, Experts and members of the community. Start with the basics and if you still can't not to take advantage of Web services from your printer don't be shy to reach out - HP Support Forum's is a great place to exchange ideas and help each other to get the most out of our products.

    Thank you for taking the time to read. If you have any questions or comments do not hesitate to answer.

    All the best,

    Greetings,

    All new users to check in this thread, the first and the main post is a practical resource for webservices connectivity solutions.

    Try all the steps to recommend, as appropriate - if you encounter any problems apart from this I'll be happy to help you.

    Kind regards

  • OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

    like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

    If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

    Hello @billfern,

    I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

    In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

    It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

    Thank you for joining the Forums of HP Support!

  • Single line vertical when using the ADF to Scan or copy on HP Officejet Pro 8600

    Printer HP Officejet Pro 8600 Premium (CN577A)

    OS: MS 7 64-bit

    When you use the ADF for my printer HP CN577A Officejet Pro 8600 Premium, I get a single vertical line on the document which is produced. This occurs when copying or scanning, both black and white and in color. If I scan or copy using the glass, I do not get the vertical line.

    I already tried troubleshooting.  I unplugged the printer, left without electricity for several minutes; that didn't fix the problem.  Then, I cleaned the rollers and glass; I always get the vertical line, but only when using the ADF.

    My firmware version is up to date (CLP1CN1150CR).

    What should I check next?

    The only difference between the ADF and scanning flat, from a point of view of the scanner is there on the glass, it happens.  I suggest you get a bright flashlight and examine the corresponsing area hence is the line, it's almost certainly a spot on the strip of thin glass which is being just in the right place.

    I've seen some people suggest that put a flashlight almost parallel to the Strip, it shines from the bottom can highlight the area problem.

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