Adobe Acrobat 9 Pro relocation errors
My hard drive crashed on my computer (replaced by a new one) and I had to reinstall my Adobe CS5 and Adobe Acrobat 9 Pro. All CS5 reinstalled fine. However, whenever I have reinstall Adobe Acrobat 9 Pro, it errors every time. It will install, but every time that you open the program, it stops immediately work and mistakes by saying that adobe Acrobat 9.3 has stopped working. Windows cannot find a solution, and then closes.
It never gives me the chance to enter my product key or register the product. I went to the Adobe product page and tried to download and install all updates, but nothing works. No matter what I do, it closes immediately. Any ideas?
My PC is Windows 7 - I got first install Acrobat on this PC when I had a year or two ago and it worked fine. Don't know what has changed.
Thank you.
I just tried to reinstall it - again, it wasn't giving me the possibility to register or something. Closing the minute I opened Acrobat.
So I opened the Acrobat Distiller who installed with Acrobat and who have been asked to accept the agreement and register the product. Once I did - Acrobat started working again!
Tags: Acrobat
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Post edited by: Birdy40
Once you have uninstalled, you should have done two additional steps before the relocation: 1 remove any left over parts of the Acrobat file and 2. Run http://labs.adobe.com/downloads/acrobatcleaner.html. They are not sure of the problem, but in many cases, the problem is related to errors in the registry that solves the vacuum. Sometimes, there are also a few corrupted files left in the folder Acrobat, especially some bad addons that can be a problem.
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Good afternoon
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Hi 25699236 ,
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If you get the message for "incorrect serial number ', please refer to this Article:- error"Invalid serial number"|" Adobe Acrobat 9 | Adobe Creative Suite 4
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See this KB document for the solution https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html.
I would like to know if it works.
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^ Ani
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