Similar Questions

• Creative cloud desktop cannot be installed on MAc OS x 10.8.

  My creative cloud office could not install on MAc OSX 10.8.5

  Hi Itisja,

  Try these steps and let us know if it helps:

  • Download and run the creative cloud cleaning tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Run the creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
  • Please rename OOBE folder these places to OOBE.old

       MAC: Macintosh HD > library > application support > Adobe > OOBE

  • Go to creative.adobe.com-> Download Center-> download creative cloud

  Thank you!

  Ankit

• On my new Mac Pro, I can not install adobe creative cloud app.  Adobe told me every time that the application has been damaged.

  I can't install adobe creative cloud app on my new Mac Pro desktop.

  When I download the app and try to install it, adobe says that the application has been damaged, then starts all over again.

  What can I do to fix this?

  joke

  Try to perform the steps mentioned on link below

  "Failed to install" error Creative Cloud Desktop application

• Adobe creative cloud app is unable to complete the installation

  I just downloaded adobe creative cloud app for mac, and then I open it, but it is not completed the download or installation

  This photo

  

  After this step, that it automatically cancelled!

  Please help...

  Please read and reply here with the https://forums.adobe.com/thread/1499014 information

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Adobe 20141 is not show in Adobe Creative Cloud App

  Hi people,

  Previously, I opened a similar discussion. Re: 2014,1 App updates not showing is not Up in creative cloud. The solution in the discussion above does not work in this new context.

  1. portable reimage with own Mavericks 10.9 install with Adobe preinstalled CC with CCP 1.4 and pre serialized.

  2 conclude my ID Adobe Adobe Creative Cloud App. My Adobe ID has a valid subscription to CC.

  3 adobe 20141 app updates do not, with the exception of Muse 2014.

  4. the Adobe Creative Cloud App didn't think that Photoshop or one of the other Adobe CC applications have been installed, because it gave me the option to 'Install Photoshop'

  5. so, I 'installed' Photoshop from the Adobe CC application. Still no update

  6 uninstalling, re-installing. No update.

  7. check the existence of AdobeUpdaterAdminPrefs.dat in

  Location: < boot disk >/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat

  This file does not exist on my system: it is simply not there. If this fix will not work.

  8. and Yes, I logged in and out of the creative clouds and exit Adobe CC and restarted. No luck.

  Help.

  A.

  I'm not sure of the packer of CC, so what follows is more general:

  What version of PS have actually installed?

  PS CC 2014.2.1 is the current version.

  Here are links to various updates to see what the current versions are:

  http://prodesigntools.com/Adobe-CC-2014-updates-links-Mac.html

• Hello gentlemen, someone can help me, I can't install adobe creative cloude, more late to install Premiere Pro, as update internet explorer, I have good connection and etc, but seems everything except the applications screen that gets the message er dowlo

  Hello gentlemen, someone can help me, I can't install adobe creative cloude, more late to install Premiere Pro, as update internet explore, I have the good connection and etc., but appears anything but the applications screen that gets the dowload error message, I do?

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• Adobe Creative Cloud Desktop does not install

  Hello

  I'm trying to install the trial version of Adobe Creative cloud on my Mac (10.9.5). When I run the installation of creative cloud, it shows "download Creative Cloud desktop" and then stops with the error message 'that we met following issues: Installer could not create a critical file. Please try to reinstall. (Error code: 44)'.

  Here's what I've tried so far:

  (1) try again produced the same result.

  (2) try the installation of my admin account gives the same result.

  Other info:

  (1) The machine has a copy under license of Adobe Creative Suite 5.

  (2) I have already installed a trial of CS6 but have since withdrawn that go CC place.

  3) deletion of the CS6 trial by the uninstaller failed - I had to remove the components manually.

  
  

  Does anyone have an idea what could be the problem? Very frustrating because I need start using CC as soon as possible and buy a subscription.

  Best regards

  Tim

  Hi Jeff,

  I came to the same conclusion, but the permissions problem was like hunting the needle in a proverbial haystack. I don't think using a temporary directory as you suggested is a solution because the user has no control over the installation program is where to install the files.

  In the end, I did as follows:

  1. Manually deleted all my internal drive Adobe products and cleaned cache, support for app files and preferences (BTW, which did not allow the installer to not work).
  2. Clone my external HDD internal SSD drive.
  3. Formatted my internal SSD drive.
  4. Re-installed Mavericks 10.9.5.
  5. CC Desktop successfully.
  6. Shot all my stuff on my internal SSD from the external hard drive using Migration Wizard.

  It took some time, but now everything works as it should.

  Problem solved!

  Tim

• Why the creative cloud update fails to install?

  I can't use my creative cloud because he keeps trying to install an update, and fails.  How to solve this?

  To resolve this problem each time a new version (Windows 7 64-bit) is released is as follows:

  1 uninstall Adobe Creative Cloud Desktop

  2. download and run the cleanup tool Adobe CC (against Creative cloud only)

  3. manually delete the folder Adobe\Adobe creative cloud under Program Files (x 86) - I noticed that, sometimes, there are several files with the same name that ends with a different version number. In any case, the cleaning tool is not clean a lot, apparently, since it's not even delete the folder of the program itself.

  4. manually clean the registry of all references to Creative Cloud Desktop

  5. run CCleaner

  6 reboot

  7. download and run the installer of creative cloud before running anything else.

  If you still experience this problem please let us know, so that we can try to fix it for you.

  Process to kill would be.

  • All Adobe Applications
  • Using creative cloud | Process conflict resolution
  • Antivirus, firewall-all for download program.
  • Guest of installation of close SafariNotificati

  Concerning

  Baudier

• Adobe Creative Cloud app "undefined".

  Hello

  After a struggle, we have finally downloaded the Adobe Creative cloud on a Windows laptop application and the user can use the app: InDesign CC.

  We still have a few problems.

  After installing InDesign CC at the opening of the desktop application even once, we get the following screen shots! In fact, the user is unable to 'try' the other apps if they want!

  Also, the user cannot use the 20 GB of cloud storage; so, the user needs to save on local files. How can we solve this?

  

  Could someone help us please?

  Your help will be very appreciated!

  Hi Jos Vloet,

  Please see the link below.

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

  Thank you

  Atul Saini

• Several problems with Adobe Creative cloud app.

  I have several problems with the Adobe Creative Cloud application.

  1 CC Photoshop or prelude CC cross the bar of the 47% during installation. They constantly give me messages "Installation failed". When I click on "Learn more", I like that:

  "Installation failed."

  Errors during Installation. (7)

  More information"

  So, naturally, I click on more information to get the lifting against me following (which no do I understand):

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ERROR: 12/01/13 13:16:06:425 | [INFO] |  | OOBE | DE |  |  |  | 6076 | ---------- CustomHook_Helperx64 ---- Start ----------  12/01/13 13:16:06:426 | [ERROR] |  | OOBE | DE |  |  |  | 6076 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0    ERROR: System check returned with error : -4  ------------------------------------------------------------------------------------- 

  2. I installed 5 Lightroom, then uninstalled. When I went back to re - install, the application Adobe Creative cloud wouldn't let me. He says that my 5 Lightroom is "up-to-date" and that it is in my article 'Your applications', not in the section 'find new applications '. I rechecked my programs and features in Control Panel, and it isn't here. I cleaned my registry and it is still there. I deleted the file "opm.db" in my OOBE folder and restarted CC - still nothing.

  I must say, guys. I'm not very happy with the time I spent just trying to install programs on my PC. While the plan is for it to be intuitive at a certain time, it is not very functional at the moment. No matter how much help you can provide me would be amazing - if you can provide it sooner than later, I'd be on the moon.

  Thank you.

  Hope this will help others record the amount of time this error I spent troubleshooting.  When you install Adobe InCopy CC, CC of Adobe InDesign, Adobe Photoshop CC, CC prelude Adobe and Adobe first Pro CC on a laptop Windows Pro 8.1, I an error similar to the one below.  Other installations of Adobe Acrobat XI Pro, Adobe affect effects CC, Adobe Audition CC, Adobe Bridge CC, CC of Adobe Illustrator, Adobe Lightroom 5 and Adobe SpeedGrade CC installed without error.  I ran across this test with a clean operating system, new construction to help isolate the problem.

  23/12/13 16:33:04:372 | [INFO] |  | OOBE. OF |  |  |  | 912 | 23/12/13 16:33:03:368 | [ERROR] |  | OOBE. OF |  |  |  | 6316 | Cannot load the name "CSInstallerCustomHookProc" C:\Program Files (x 86) library function \Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0

  I ran a minimum load of the operating system by stopping all non Microsoft services by running MSCONFIG. EXE and disabling and disabling all startup in the Task Manager, Startup tab items.  After restarting the laptop, I was then able to install CC of Adobe Photoshop and Adobe first Pro CC.  However, Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude always failed CC.  I needed to start safe mode and disable BitDefender Virus Shield and BitDefender Desktop Update Service and then restart mode Normal (services were always disabled). I continued and completed the installations of Adobe InCopy CC, CC of Adobe InDesign and Adobe prelude CC.

  It seems that BitDefender is the process to load this function as a virus Trojan markup and stop installation.

• Adobe Creative Cloud Apps stop after start up

  Everytime I open Adobe Illustrator or Photoshop, they load but then stop immediately. I tried to uninstall and then reinstall creative cloud and apps, but they still do not work.

  (I'm on MAC)

  Can someone help me find a solution?

  Thank you

  Applications Adobe Creative Cloud close immediately after the launch

• Adobe Creative Cloud not recognizing Applications installed after download problems

  Hello

  Can't find a satisfactory answer in the forums!

  I was prompted to update ACC app the other day and ended with the 1002 very annoying error!

  I have searched the forum and followed the advice of a staff member on how to remove the application, use the vacuum cleaner (missing some vital info there!) and how to download the app again.

  Which seemed to go all well enough - well, not really!

  None of my existing applications already downloaded have been recognized by the PS app, I, ID, bridge, Muse etc.

  How awful! Now I have to redownload all apps and that takes a lot of time with my download speed and I need to work! The customers are waiting!

  How can it set without having to re - download applications and without upsetting the boat any more?

  I'm on a PC with Windows 7 modern

  Thank you

  Hi JoziG,

  I agree to the suggestions of kglad, however, before you reinstall the remaining applications, please try to change the language setting for Adobe Creative Cloud applications and share the results.

  Thank you

• Problems with my order Adobe Creative Cloud and do it installed or correctly synchronized

  I have an order of licenses CC - but when I install it on my computer it installs as a trial and wrote that I just finished the trail.  I want full access to the programs that we pay for, how do I get the license in order to synchronize it with my install?  We are supposed to be able to install programs on several computers, but almost every time I do the installation (after wiping all the Adobe products on my system) it works as a trial and said that my account has not all the records of licenses, but when I log on the site I have access to download the packages to install.

  I need help with this program installed on mac computers, I am using in my school.

  Hi Keith,

  It seems you have creative cloud on behalf of the company.

  You can follow the articles: create the serial number of packets license for Adobe Creative Cloud for business and Creative Adobe Creative Cloud license file that will help you activate your deployed applications.

  Let us know if it works or not.

  Thank you

  Yann Arora

• Adobe Creative Cloud App if bloccano al 42%

  Ho an Acer TravelMate con 5744Z Windows10

  Con Precedentemente he Windows7 avevo Photoshop CS6, non sono riuscito a scaricarlo who e ho la versione di prova di PhotoShop CC download.

  It download pero if closed after it 42% e non so come if possa risolvere, sul web ho visto che tanta gente ha lo stesso problema my comunque non riesco a sistemare.

  Please try to clear your record folder and try again. You can try to troubleshoot Adobe Creative cloud download, install and update questions

• Adobe Creative Cloud app open used?

  Recently installed Adobe Creative Cloud and it appears in my menu but when I click it, CC comes open habit. Someone knows how to solve this problem

  This might be useful:

  Creative cloud launch

  https://forums.Adobe.com/message/7590388

  Concerning

  Stéphane