Is Etrecheck Safe?

Hello! I just wanted to know if Etrecheck is safe to use? Thank you

Yes, it is a safe and very useful program.

Tags: Notebooks

Similar Questions

  • I can't reach some websites with any browser. I get the message ERR_CONNECTION_REFUSED. If I boot in safe mode I don't have the issue. I tried the reset and repair of everything. Help, please

    I can't reach some websites with any browser. I get the message ERR_CONNECTION_REFUSED. If I boot in safe mode I don't have the issue. I tried the reset and repair of everything. Help, please

    Try to run this program in your usual account, then copy and paste the result in a response. The program was created by Etresoft, a regular contributor.  Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.

    Etrecheck - Information System

  • Slow IMac... EtreCheck report help please

    My iMac (late 2009) running Yosemite (10.10.5) was running really slow and beach balling.  I ran EtreCheck but could use help interpretation and knowing that I can get rid of and what I shouldn't do. Thanks in advance!



    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-16 10:00:16

    Download EtreCheck from https://etrecheck.com

    Time 03:53

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Description:

    slow down and get a lot of beach balls

    Hardware Information:

    iMac (21.5 inch, late 2009)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac10, 1

    1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1067 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1067 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    NVIDIA GeForce 9400 - VRAM: 256 MB

    iMac, 1920 x 1080

    Software:

    OS X Yosemite 10.10.5 (14F1912) - time since started: about 7 days

    Disc information:

    WDC WD5000AAKS-40V2B0 disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 499,25 GB (45.50 GB free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5680H)

    USB information:

    HGST G-DRIVE with USB 3.0 Thunderbolt 3 TB

    EFI (disk2s1) < not mounted >: 210 MB

    Backup of Volumes/TM TM backup (disk2s2): 3,00 (2.03 free) tuberculosis

    Built-in ISight from Apple Inc..

    Apple internal memory card reader

    Seagate backup Mac Desktop + 2 TB

    EFI (disk1s1) < not mounted >: 210 MB

    Photos of Volumes/external external Photos (disk1s2): 2.00 TB free 1.60

    Computer, Inc. Apple IR receiver.

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Configuration files:

    /etc/sysctl.conf - file exists but not expected

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / System/Library/Extensions

    com.leapfrog.codeless.kext [no charge] (2.0 - 2016-09-13) [Support]

    com.leapfrog.driver.LfConnectDriver [no charge] (1.9.6 - SDK 10.7 - 2016-09-13) [Support]

    [no charge] com.philips.iokit.DLconnect (5.7.2.17412 - 10.4 SDK - 2016-09-13) [Support]

    [loading] com.rim.driver.BlackBerryUSBDriverInt (0.0.97 - 2016-09-13) [Support]

    Launch system officers:

    [no charge] 5 tasks of Apple

    [loading] Apple 144 jobs

    [running] Apple 63 jobs

    Launch system demons:

    [no charge] 46 Apple jobs

    tasks of Apple 131 [loading]

    tasks of Apple 86 [performance]

    Launch officers:

    [loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-16) [Support]

    [cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-15) [Support]

    [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

    com.newwellnesssolutions.DLconnectMonitor.plist [running] (2013-11-05) [Support]

    [loading] com.oracle.java.Java - Updater.plist (12-01-2013) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]

    com.Adobe.agsservice.plist [running] (2016-08-16) [Support]

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    com.CrashPlan.engine.plist [running] (2016-07-13) [Support]

    com.fitbit.galileod.plist [running] (2015-06-19) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2016-07-12) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2014-11-17) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (12-01-2013) [Support]

    User launch officers:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2013-03-17) [Support]

    [cannot] com.adobe.ARM. [...]. plist (2010-10-30) [Support]

    [loading] com.apple.SafariBookmarksSyncer.plist (2010-11-16) [Support]

    com.spotify.webhelper.plist [running] (2016-07-12) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    HP Scheduler application (/ Library/Application Support/Hewlett Packard/Software Update/HP Scheduler.app)

    Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

    Plug-ins Internet:

    Default browser: 600 - SDK 10.10 (2015-08-23)

    OfficeLiveBrowserPlugin: 12.3.6 (2013-03-30) [Support]

    NP_2020Player_WEB: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-16) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-15) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    Silverlight: 4.0.60531.0 (2013-07-31) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-07)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-15) obsolete! Update

    iPhotoPhotocast: 7.0 (2010-04-24)

    SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-19) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2012-08-22) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-02) check the version of

    3rd party preference panes:

    Flash Player (2016-06-28) [Support]

    Java (2016-05-02) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 499,25 GB disc used: 453,75 GB

    Outdoor photos: disc size: 2.00 TB disk used: 400,14 GB

    Destinations:

    Backup TM [Local]

    Total size: TB 3.00

    Total number of backups: 16

    An older backup: 09/09/16, 18:57

    Last backup: 16/09/16, 09:24

    Size of backup drive: adequate

    Size of backup 3.00 TB > (disc 853,89 GB X 3)

    Top of page process CPU:

    mdworker (13) 163%

    3% WindowServer

    3% kernel_task

    1% fontd (2)

    0% NotificationCenter (2)

    Top of page process of memory:

    1.12 GB kernel_task

    754 MB com.apple.WebKit.WebContent (4)

    Softwareupdated 475 MB

    459 MB CrashPlanService

    Mds_stores 426 MB

    Virtual memory information:

    7.10 GB of free RAM

    8.90 used GB RAM (7.18 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    September 14, 2016, /Library/Logs/DiagnosticReports/galileod_2016-09-14-235504_[redacted].crash 23:55:04

    / usr/local/bin/galileod

    Sep 14, 2016, 07:34:43 /Library/Logs/DiagnosticReports/Photos_2016-09-14-073443_[redacted].cpu_resourc e.diag [details]

    /Applications/photos.app/Contents/MacOS/photos

    September 14, 2016, /Library/Logs/DiagnosticReports/galileod_2016-09-14-030007_[redacted].crash 03:00:07

    delete the following from your computer, see the developer of the product websites for specific instructions for mac OS X, not just "drag them to the trash" in many cases, it does not remove these types of applications

    Philips.IOKit

    Leapfrog

    newwellnesssolutions.

    CrashPlan

    Fitbit.

    Spotify

    then start in safe mode

    Try safe mode if your Mac does not end commissioning - Apple Support

  • El capitan 10.11.6 freezes randomly without safe mode

    So, after the upgrade to El Capitan on my iMac, retina pro, I started to have problems with the mac that freezes all the time (yesterday, couldn't work because it freezes a few minutes after opening--more than 10 times).

    Tried all that I found in the forums, and not not not using SAFARI, unplug the video plugins, diagnostic app, etc. Nothing works

    It only works on safe mode, but does not have the extension to see videos for example (which I need to work).

    Today, it happens the same thing - I'm in safe mode to write the email now, or would freeze already.

    What is happening is that by using the mac without safe mode, the mouse + keyboard freezes and nothing else happens.

    It's really annoying - I just changed from windows to have a reliable system that is certainly not the case.  Has anyone observed this behavior and is there a solution?

    Any ideas on how to solve this problem / test? Really panic - computer is less then 1 year.

    See you soon,.

    M.

    PS: I do not know how to make the backup of the system so can not go back to the last installation (as indicated in some forum).

    Usually problems are caused by old or incompatible software or other software that you can have as "cleaners" or antivirus.

    Launch Etrecheck (a utility by a respected member of the community) and post the report here.

    It lets you know what your hardware and software configuration and possibly suggest what may be causing you trouble.

  • WiFi only works in safe mode

    WiFi worked normally on my Mac Pro and then suddenly yesterday I received signal and an IP address but pages load. Other devices and computers work well with my wifi router. I can also surf the web very well when I boot in safe mode. However, when I restart my computer, then no wifi again. I can then go back into safe mode and get internet. I did no new software updates, installations or router configuration changes that may cause this problem from one day to the other. Anyone have any suggestions?

    Since then, I tried the following:

    -restart my router

    -renew the DHCP lease

    -flushed out DNS cache

    "- removed 4 files of./Library/preferences/SystemConfiguration/" then restarted computer

    -rebooted in safe mode

    -reset the SMC

    -turned off bluetooth

    -hidden "iTunes Helper" elements of opening under my user account. The only listed element.

    http://etrecheck.com/

  • EtreCheck has no file not found

    Hi all. I recently had some problems with my MacBook, and I ran EtreCheck and was able to find and delete all files that were causing my problems with great but incomplete success. But there are two files that triggered the flags that I could not solve and was hoping someone could help me.

    Number 1:

    ~/Library/Safari/extensions/search Tech.safariextz

    A unknown file found. [Check files]


    I have been unable to identify this point then as a troubleshooting step I deleted somewhere safe so that I could see if she had either a negative or positive impact. This way if it had a negative effect I could restore it. So far I have not been able to verify either. If anyone can identify for me, I would be very grateful.

    Number 2:

    [cannot] com.pcv.hlpramcn.plist (2016-03-08) [Support]

    Clicking on Support was no help, and all efforts to find him failed. Here again, if someone can identify as harmful/harmless and how to find I would be very grateful.

    TIA,

    -Jon

    I am running Snow Leopard - 10.6.8 with Safari 5.1.10.

    MacBook Ma0062ll/A (macbook2, 1)

    The first file is a Safari extension that you can either delete or save. If you remove it, you should be able to re-download it from the Safari/Safari Extensions. Unless you are having problems with Safari, it probably isn't harmful.

    You can leave the second file, where it is, but since it's not loading so you can remove it.

    See if you can find the file by using one of these programs. If you go Finder/display/show bar path, it will show you where it is located.

    EasyFind-replacement of Spotlight

    Find any file

  • iMac works fine with safe mode only

    iMac works fine in safe mode, but in normal mode, it freezes constantly, the wheel that turns, the freezing of the apps, and when I try to restart, it gets stuck. I have to hard reboot. I tried to reinstall the operating system, which did not help. I have reset the NVRAM, but it has not solved the problem. I came across another post in 2013, with another user who was having a similar problem. There are detailed instructions to run diagnostic tests via terminal and display the results. This seemed to fix the problems of the user, but I don't know what to do with the information it generates. I have an iMac 2009 El Capitan 10.6.11 running. Can someone help me understand what the problem is?

    Post edited by: Namaste85

    If you have any type of antivirus, cleaning or ANY other third party maintenance application installed, please find the developers instructions and uninstall. At best, these types of applications are 100% useless and at worst they cause more harm (similar to what you are experiencing) than good.

    If you don't have one of these types of applications installed, run a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

  • iMac to run out of memory system [Etrecheck report]

    I have an iMac 2013 end (27-inch, 3.2 GHz i5) with 24 GB RAM installed running OS X El Capitan 10.11.5). Whenever Safari is open, it slows down gradually until I get a message "your system is out of memory the application" and several applications have been suspended. I tried to reinstall the OS X without result.

    Once a report of Etrecheck indicates failure Drive with 19 errors, I contacted the Apple Support. The tech support guy was not familiar with Etrecheck, but don't think it was a defective drive. He had me DOWNLOAD & running Malwarebytes (did not find anything), create a Test user (which looked OK) and accompanied me through the removal of the caches in the library in my own user (which seemed to work for a while). He seemed anxious to finish my problem, so I let it go. Then he started to slow again. Subsequent reports of Etrecheck showed still drive failure but with only 2 to 5 errors. Now the drive seems fine.

    Safari seems to be the cause. I deleted several tabs and off most of the extensions, but it did not help.

    Here is the current Etrecheck report:

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-21 13:51:27

    Download EtreCheck from https://etrecheck.com

    Time 03:28

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Description:

    Short memory of the application system

    Hardware Information:

    iMac (27 inch, at the end of 2013)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac14, 2

    1 3.2 GHz Intel Core i5 CPU: 4 strands

    24 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    0/DIMM1 BANK

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n/ac

    Video information:

    NVIDIA GeForce GT M 755 - VRAM: 1024 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disc information:

    ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 (Go 194,50 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    USB information:

    VIA Labs, Inc..          USB3.0 hub

    VIA Labs, Inc..          USB3.0 hub

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    VIA Labs, Inc..          USB 2.0 hub

    VIA Labs, Inc..          USB 2.0 hub

    SanDisk ImageMate 8 in 1

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Applications/Easy VHS to DVD/Easy VHS to DVD Capture.app

    com.elgato.driver.Pluto2 [no charge] (1.1 - 2012-01-19) [Support]

    / Applications/Easy VHS to DVD/Toast 9 Basic.app

    com.roxio.BluRaySupport [no charge] (1.1.6 - 2012-01-19) [Support]

    com.roxio.TDIXController [no charge] (2.0 - 2012-01-19) [Support]

    / Applications/Parallels Desktop.app

    com.parallels.kext.hidhook [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.hypervisor [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.NetBridge [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.usbconnect [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.vnic [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    / Applications/Toast Titanium/Spin Doctor.app 11

    com.hzsystems.terminus.driver [no charge] (4-19 - 01 - 2012) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 153 tasks Apple

    [operation] 78 tasks Apple

    Launch system demons:

    [loaded] 47 tasks Apple

    [loading] 154 tasks Apple

    [operation] 90 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-03-08) [Support]

    [operation] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]

    [operation] com.epson.ecrp.launcher.plist (2015-06-28) [Support]

    [loading] com.epson.esua.launcher.plist (2016-03-28) [Support]

    [operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loading] com.google.keystone.daemon.plist (2016-07-11) [Support]

    [loading] com.malwarebytes.HelperTool.plist (2016-07-16) [Support]

    User launch officers:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2016-01-07) [Support]

    [failure] com.lastpass.LastPassHelper.plist (2016-07-21) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application own memory (memory Clean.app/Applications /)

    Other applications:

    com [running]. GoPro.GoPro - importing

    [performance] com.bloombuilt.dayone - mac-agent

    [ongoing] com.etresoft.EtreCheck.1096352

    com.fiplab.MemoryCleanHelper [loading]

    [ongoing] com.fiplab.memoryclean.1095392

    [loading] 390 tasks Apple

    [operation] 200 tasks Apple

    Plug-ins Internet:

    JavaAppletPlugin: 15.0.1 - 10.11 (2016-02-15) check the version of the SDK

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-05)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

    Default browser: 601 - SDK 10.11 (2016-05-05)

    nplastpass: 4.1.2 - SDK 10.11 (2016-07-21) [Support]

    GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-26) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-07)

    User Plug-ins internet:

    Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)

    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

    Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-01-24)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-01-21)

    LastPass - LastPass - https://lastpass.com (2016-07-21)

    1 - ClickWeather - TWCi - http://www.weather.com/ (2014-09-26)

    3rd party preference panes:

    Flash Player (2016-06-28) [Support]

    GoPro (2014-12-25) [Support]

    Paragon NTFS for Mac® OS X (2016-06-24) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 804,84 GB

    Destinations:

    Seagate fake TC [network]

    Total size: 5,00 TB

    Total number of backups: 47

    An older backup: 25/06/16, 22:10

    Last backup: 21/07/16, 11:41

    Size of backup drive: Excellent

    Size of backup 5,00 TB > (disk size 999,35 GB X 3)

    Top of page process CPU:

    100% safari

    2% WindowServer

    1% kernel_task

    1% fontd

    0% aslmanager

    Top of page process of memory:

    17.14 Go Safari

    1.08 GB kernel_task

    Com.apple.WebKit.WebContent (4) 492 MB

    Mdworker (17) 369 MB

    98 MB com.bloombuilt.dayone - mac-agent

    Virtual memory information:

    100 MB of free RAM

    used GB RAM 24.00 (1.18 GB being cached)

    18 MB used Swap

    Diagnostic information:

    July 21, 2016, 13:34:20 /Library/Logs/DiagnosticReports/Safari_2016-07-21-133420_[redacted].cpu_resourc e.diag [details]

    /Applications/Safari.app/Contents/MacOS/Safari

    21 July 2016, 13:21:33 self-test - spent

    July 21, 2016, 13:13:28 /Library/Logs/DiagnosticReports/Safari_2016-07-21-131328_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 13:04:50 /Library/Logs/DiagnosticReports/Safari_2016-07-21-130450_[redacted].hang

    July 21, 2016, 12:49:58 /Library/Logs/DiagnosticReports/Safari_2016-07-21-124958_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 11:37:51 /Library/Logs/DiagnosticReports/Safari_2016-07-21-113751_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 11:28:47 /Library/Logs/DiagnosticReports/Safari_2016-07-21-112847_[redacted].hang

    July 21, 2016, 11:12:09 ~/Library/Logs/DiagnosticReports/cloudd_2016-07-21-111209_[redacted].crash

    /System/Library/PrivateFrameworks/CloudKitDaemon.Framework/support/cloudd

    July 21, 2016, 11:00:46 /Library/Logs/DiagnosticReports/Safari_2016-07-21-110046_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 10:36:18 /Library/Logs/DiagnosticReports/Safari_2016-07-21-103618_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 08:00:39 /Library/Logs/DiagnosticReports/Safari_2016-07-21-080039_[redacted].cpu_resourc e.diag [details]

    July 20, 2016, 11:13:27 /Library/Logs/DiagnosticReports/Safari_2016-07-20-111327_[redacted].cpu_resourc e.diag [details]

    July 20, 2016, 07:08 /Library/Logs/DiagnosticReports/Safari_2016-07-20-070800_[redacted].cpu_resourc e.diag [details]

    July 19, 2016, 17:09:01 /Library/Logs/DiagnosticReports/CalNCService_2016-07-19-170901_[redacted].crash

    /System/Library/PrivateFrameworks/CalendarAgent.Framework/versions/A/XPCService s/CalNCService.xpc/Contents/MacOS/CalNCService

    July 19, 2016, 12:55:09 /Library/Logs/DiagnosticReports/Safari_2016-07-19-125509_[redacted].cpu_resourc e.diag [details]

    July 18, 2016, 20:01:22 /Library/Logs/DiagnosticReports/Safari_2016-07-18-200122_[redacted].cpu_resourc e.diag [details]

    July 18, 2016, 13:56:03 ~/Library/Logs/DiagnosticReports/suggestd_2016-07-18-135603_[redacted].crash

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

    What made these disk errors go away? These are almost always bad news.

    But in fact: at the moment, Safari appears the biggest problem. Try to start in Safe Mode, followed by a normal reboot.

    OS X El Capitan: start in safe mode

  • EtreCheck report after the macbook pro support panic reboot.

    My macbook pro restarts unexpectedly and my external hard drive is not recognized after only a few failed attempts.  A message from panic and here I am looking for help.

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-10 17:15:30

    Download https://etrecheck.com EtreCheck

    Running time 01:31

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Verify the signatures of Apple: enabled

    Problem: The computer is restarted

    Description:

    Restart after downloading files from the internet.

    Hardware information: ⓘ

    MacBook Pro (retina, 13 inch, mid-2014)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro11, 1

    1 2.6 GHz Intel Core i5 CPU: 2 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 36

    Video information: ⓘ

    Intel Iris

    Color LCD 2560 x 1600

    System software: ⓘ

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disk information: ⓘ

    SD0128F SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: Go 120,10 (37,94 GB free)

    Storage of carrots: disk0s2 120.47 GB Online

    USB information: ⓘ

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ

    / Applications/Xbox controller Enabler.app

    com.alxn1.driver.wjoy [no charge] (1.0 - SDK 10.10 - 2015-05-17) [Support]

    / Library/Extensions

    com.getdropbox.dropbox.kext [no charge] (1.5.1 - SDK 10.10 - 2016-06-02) [Support]

    com.leapfrog.driver.LfConnectDriver [no charge] (1.12.0 - SDK 10.10 - 2016-06-02) [Support]

    / System/Library/Extensions

    com.leapfrog.codeless.kext [no charge] (2.0 - 2016-06-02) [Support]

    Launch system officers: ⓘ

    [operation] com.apple.Finder.plist (2015-08-23) - invalid signature!

    [loading] com.apple.FollowUpUI.plist (2015-08-22) - invalid signature!

    [loading] com.apple.ScreenReaderUIServer.plist (2015-08-23) - invalid signature!

    [loading] com.apple.powerchime.plist (2015-08-22) - invalid signature!

    [loading] com.apple.quicklook.32bit.plist (2015-08-22) - invalid signature!

    [operation] com.apple.quicklook.plist (2015-08-22) - invalid signature!

    [loading] com.apple.quicklook.ui.helper.plist (2015-08-22) - invalid signature!

    [loaded] 7 tasks Apple

    [loading] 159 tasks Apple

    [operation] 72 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 42 tasks Apple

    [loading] 161 tasks Apple

    [operation] 88 tasks Apple

    Launch officers: ⓘ

    [failure] com.bjango.istatmenusagent.plist (2015-05-28) [Support]

    [failure] com.bjango.istatmenusnotifications.plist (2015-05-28) [Support]

    com.oracle.java.Java - Updater.plist [no charge] [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

    [failure] com.bjango.istatmenusdaemon.plist (2015-05-28) [Support]

    [operation] com.bombich.ccchelper.plist (2015-02-26) [Support]

    [loading] com.ea.origin.ESHelper.plist (2016-05-28) [Support]

    [loading] com.malwarebytes.MBAMHelperTool.plist (2016-01-18) [Support]

    com.oracle.java.Helper - Tool.plist [no charge] [Support]

    [loading] net.freemacsoft.LiteIcon.LIHelperTool.plist (2016-02-07) [Support]

    [failure] org.wireshark.ChmodBPF.plist (2016-01-19) [Support]

    Launch User Agents: ⓘ

    [failure] com.leapfrog.connect.monitor.plist (2015-12-21) [Support]

    [loading] com.valvesoftware.steamclean.plist (2015-12-11) [Support]

    Other applications: ⓘ

    [ongoing] com.apple.AmbientDisplayAgent

    com.apple.BKAgentService [loading]

    com.apple.MailServiceAgent [loading]

    [ongoing] org.Mozilla.Firefox.776352

    [loading] 396 tasks Apple

    [operation] 174 tasks Apple

    Internet Plug-ins: ⓘ

    FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-23) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-18)

    Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-23) [Support]

    PepperFlashPlayer: 22.0.0.192 - SDK 10.6 (2016-06-20) [Support]

    Default browser: 601 - SDK 10.11 (2016-05-18)

    The internet user Plug-ins: ⓘ

    KKKKK install detector: unknown

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-23)

    ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-06-23)

    WOT - WOT Services Ltd. - http://www.mywot.com/ (2016-06-23)

    3rd party preference panes: ⓘ

    Flash Player (2016-06-13) [Support]

    Time Machine: ⓘ

    Skip system files: No.

    Mobile backups: WE

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 120,10 GB disc used: 82,16 GB

    Destinations:

    Save [Local]

    Total size: 401,23 GB

    Total number of backups: 54

    An older backup: 10/01/15, 12:02

    Last backup: 10/07/16, 16:34

    Size of backup drive: Excellent

    Backup size GB 401,23 > (disk size 120,10 GB X 3)

    Top of page process CPU: ⓘ

    4% WindowServer

    2% fontd

    1% kernel_task

    0% cloudpaird

    Top of the process of memory: ⓘ

    Firefox 565 MB

    555 MB kernel_task

    Mdworker (11) 188 MB

    Dock of 98 MB

    WindowServer 98 MB

    Information about virtual memory: ⓘ

    4.16 GB free RAM

    3.84 GB used RAM (1.32 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    10 July, 2016, 17:11:08 self-test - spent

    July 10, 2016, 17:04:22 /Library/Logs/DiagnosticReports/Kernel_2016-07-10-170422_[redacted].panic [details]

    July 10, 2016, 08:25:21 /Library/Logs/DiagnosticReports/iTunes_2016-07-10-082521_[redacted].cpu_resourc e.diag [details]

    /Applications/iTunes.app/Contents/MacOS/iTunes

    7 July 2016, 20:44:41 /Library/Logs/DiagnosticReports/firefox_2016-07-07-204441_[redacted].cpu_resour ce.diag [details]

    /Applications/Firefox.app/Contents/MacOS/Firefox

    If you experience a kernel panic, then the above is not very useful. We need to see the panic log: Mac OS X-how to connect to a kernel panic. You should visit The FAQ XLab and read the FAQ on the diagnosis of the kernel panics. See also, How to fix the kernel panics after installation of OS X updates | MacIssues and OS X-all panicking kernel.

    Your diagnostic information suggest that panic can be linked to the use of FireFox. Try to start in Safe Mode. If you have no panic, then start combing through your third party applications or installed in the modules for the problem.

  • Does not start after the welcome except in safe mode screen

    The only way I can get into my hard drive is to start in safe mode.  I have run the disk permissions, repairing the disk booted recovery and reisntalled Mavericks, but nothing that it seems to do, will fix the problem.  I use an iMac mid-2010, Mavericks - 10.9.5 processor is 302 GHz intel core I3 and 4 GB of memory, 1333 MHz DDR3.  I have a return of my machine of time from 2013, should I try that or eliminating what I have now?  Can I backup my data to Time Machine now, while in safe mode?  Please advise, I am suffering from withdrawel =)

    Chances are you have 3rd party software installed that will not be booted without failure.

    Use EtreCheck to get a list of all the 3rd party software.  If you like you can post the result here and someone will probably see what could be causing your problems.

  • Beachballing - report Etrecheck

    Hello.  I hope someone can help me - my iMac has suddenly begun beachballing two days earlier and slowing almost to a stop.  Since then, he has been erratic, speed up and slow down again.  Here's the report from Etrecheck.  Before that I had recently installed Adobe flash plug in, also created a couple of new accounts and updated Adobe reader.  I seemed that the Mac was gradually slowing down a week or so in advance.  Also, I found that I can't access system preferences.  Thank you for advice or suggestions.  PS I'm not technical at all!  In addition, a little long in the tooth so patience is appreciated.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-10 11:52:57

    Download EtreCheck from https://etrecheck.com

    Time 12:07

    Performance: Poor

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Description:

    iMac slowed to snails PACE.  Cannot access system preferences

    Hardware Information:

    iMac (21.5 inch, at the end of 2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac13, 1

    1 2.7 GHz Intel Core i5 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    NVIDIA GeForce GT 640M - VRAM: 512 MB

    iMac, 1920 x 1080

    Software:

    OS X El Capitan 10.11.5 (15F34) - since the start time: about 2 days

    Disc information:

    HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 998,97 go-go (935,12 free)

    Encrypted AES - XTS unlocked

    Storage of carrots: disk0s2 999.35 GB Online

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    GenesysLogic USB3.0 Hub

    TOSHIBA external USB 3.0 1 TB

    EFI (disk2s1) < not mounted >: 210 MB

    TOSHIBA EXT (disk2s2) Volumes/TOSHIBA EXT: 999,86 go-go (847,04 free)

    GenesysLogic USB2.0 hub

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    /etc/sysctl.conf - file exists but not expected

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    com.Apple.softwareupdate_notify_agent.plist [failure]

    [loaded] 8 tasks Apple

    [loading] 150 tasks Apple

    [operation] 67 tasks Apple

    [killed] 12 tasks Apple

    12 killed process lack of RAM

    Launch system demons:

    [loaded] 46 tasks Apple

    [loading] 153 tasks Apple

    [operation] 84 tasks Apple

    [killed] 8 tasks Apple

    8 killed process lack of RAM

    Launch officers:

    [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2015-05-21) [Support]

    Launch demons:

    [failure] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-03) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2015-05-21) [Support]

    User launch officers:

    [loading] com.adobe.ARM. [...]. plist (2013-06-21) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Google Chrome application (Google Chrome.app/Applications /)

    Other applications:

    [ongoing] com.etresoft.EtreCheck.5152

    com.fiplab.MailTabHelper [loading]

    [ongoing] com.fiplab.mailtab.52832

    [ongoing] com.getdropbox.dropbox.160032

    [ongoing] com.google.Chrome.159072

    [ongoing] com.HP.devicemonitor

    [loading] 401 tasks Apple

    [operation] 175 tasks Apple

    [killed] 20 tasks Apple

    Plug-ins Internet:

    Flip4Mac WMV Plugin: 3.1.0.24 - SDK 10.8 (2013-04-02) [Support]

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-18)

    AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-10-25) [Support]

    AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-10-25) [Support]

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) obsolete! Update

    Default browser: 601 - SDK 10.11 (2016-05-18)

    PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]

    JavaAppletPlugin: Java 8 update 65 build 17 (2015-11-03) check the version of

    User Plug-ins internet:

    Picasa: 1.0 - SDK 10.6 (2014-01-08) [Support]

    Web of Google Earth plugin: 7.1 (2013-04-20) [Support]

    3rd party preference panes:

    Flash Player (2016-05-10) [Support]

    Java (2015-11-03) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 998,97 GB disc used: 63,86 GB

    Destinations:

    TOSHIBA EXT [Local]

    Total size: 999,86 GB

    Total number of backups: 144

    An older backup: 29/03/2014, 14:29

    Last backup: 06/10/2016, 11:16

    Size of backup drive: adequate

    Backup size 999,86 GB > (disc 63,86 GB X 3)

    Top of page process CPU:

    4% kernel_task

    3% WindowServer

    1% MailTab for Gmail

    1% com.hp.devicemonitor

    0% mDNSResponder

    Top of page process of memory:

    4.87 GB kernel_task

    MailTab 623 MB for Gmail

    336 MB Google Chrome Helper (11)

    90 MB mdworker (9)

    Chrome Google 82 MB

    Virtual memory information:

    4 MB of free RAM

    8.00 GB used RAM (375 MB cache)

    15.12 GB used Swap

    Diagnostic information:

    June 9, 2016, 08:23:17 PM/Library/Logs/DiagnosticReports/Google Chrome_2016-06-09-202317_ [redacted] .hang

    UNKNOWN PATH

    8 June 2016, 08:49:57 self-test - spent

    June 7, 2016, 20:09:55 /Library/Logs/DiagnosticReports/com.apple.photomoments_2016-06-07-200955_[redac ted] .crash

    /System/Library/PrivateFrameworks/PhotoLibraryPrivate.Framework/versions/A/fram eworks/PhotoLibraryServices.framework/Versions/A/XPCServices/com.apple.photomome nts.xpc/Contents/MacOS/com.apple.photomoments

    It is strange that EtreCheck reports 'ram insuficient' when you have 8 GB. I don't see any of the usual suspects in your report.

    It is possible that your hard drive has failed, have you tried running the recovery still partition disk utility? Start holding command-r and select disk utility and repair the hard drive. If the problem persists try resetting the SMC reset management system (SCM) controller on your Mac - Apple Support

    and boot into Safe Mode, try safe mode if your Mac does not commissioning - Apple Support

  • Yes, another question regarding the freezing of Safari - EtreCheck report included

    Yes, another question regarding the freezing of Safari.

    From a little over a month (I think), Safari started freezing regularly whenever I want to open new tabs or switch between tabs. I found myself to leave the program several times per day / hour. I can't identify any specific common cause (other than my MacBook being old) or any new software or updates that might have initiated the question. At first I thought he might have many tabs, I tried to open, but recently it happens even with only a few tabs open.

    I worked through the steps I found in this forum and others: empty the cache, start in safe mode, etc nothing works.

    Based on the previous suggestions, I have downloaded and run EntreReport which I included below. The note and maybe just a distraction, but EntreReport has crashed three times tonight, before he was able to produce the sub report. I ran the report after restarting my system with no other programs running.

    Suggestions are welcome at this stage because I want to start using Chrome or Firefox because I like the transfer procedure between my devices.

    Thank you in advance.

    Ben

    -----------

    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-28 22:48:58

    Download EtreCheck from https://etrecheck.com

    Time 05:45

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Apps are broken

    Description:

    Safari freeze when opening new tabs / switching between the tabs.

    Hardware Information:

    MacBook Pro (15-inch, mid 2009)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro5, 3

    1 2.66 GHz Intel Core 2 Duo CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = battery check - Cycle count = 389

    Video information:

    NVIDIA GeForce 9400M - VRAM: 256 MB

    Color LCD 1440 x 900

    NVIDIA GeForce 9600M GT - VRAM: 256 MB

    Software:

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disc information:

    FUJITSU MJA2320BH FFS G1 disk0: (320,07 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 319,21 go-go (54,93 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-ST DVD - RW GS23N)

    USB information:

    Built-in ISight from Apple Inc..

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    ~/Library/LaunchAgents/com. GoodShop.updater.plist

    ~/Library/application support/GoodShop/updater

    A unknown file found. [Check files]

    Kernel extensions:

    / Library/Application Support/Symantec/virus

    [no charge] com.symantec.kext.SymAPComm (11.1.2f17 - 2015-05-23) [Support]

    / Library/Extensions

    [no charge] expressvpn.tap (20150118 - 2016-04-12) [Support]

    [loading] expressvpn.tun (20150118 - 2016-04-12) [Support]

    / System/Library/Extensions

    [no charge] com.DYMO.usbprinterclassdriver.kext (1.1 - SDK 10.9-2016-04-12) [Support]

    com.Silex.driver.sxuptp [no charge] (1.5.1 - 2016-04-12) [Support]

    com.symantec.kext.internetSecurity [no charge] (1.3.2 - 2016-04-12) [Support]

    com.Symantec.kext.IPS [no charge] (3.2 - 2016-04-12) [Support]

    Startup items:

    CMA: path: / Library/StartupItems/cma

    RosettaStoneLtdDaemon: Path: / Library/StartupItems/RosettaStoneLtdDaemon

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [loaded] 8 tasks Apple

    [loading] 165 tasks Apple

    [operation] 65 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 161 tasks Apple

    [operation] 83 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-28) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

    [operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

    [loading] com.epson.esua.launcher.plist (2015-06-29) [Support]

    [operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

    [operation] com.mcafee.menulet.plist (2016-03-23) [Support]

    [operation] com.mcafee.reporter.plist (2016-03-23) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-11-14) [Support]

    [operation] com.symantec.uiagent.application.plist (2010-11-16) [Support]

    [operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

    [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

    com.DYMO.pnpd.plist [no charge] (2014-10-16) [Support]

    [loading] com.expressvpn.tap.plist (2016-01-27) [Support]

    [loading] com.expressvpn.tun.plist (2016-01-27) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-18) [Support]

    [operation] com.mcafee.cspd.plist (2015-05-08) [Support]

    com.mcafee.ssm.ScanFactory.plist [no charge] (2016-03-16) [Support]

    com.mcafee.ssm.ScanManager.plist [no charge] (2016-03-16) [Support]

    [operation] com.mcafee.virusscan.fmpd.plist (2016-03-22) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-11-14) [Support]

    [loading] com.symantec.MissedTasks.plist (2009-11-10) [Support]

    [loading] com.symantec.Sched501 - 1.plist (2014-08-27) [Support]

    [loading] com.symantec.Sched501 - 4.plist (2015-01-08) [Support]

    [loading] com.symantec.Sched501 - 5.plist (2015-01-08) [Support]

    [loading] com.symantec.avscandaemon.plist (2009-10-10) [Support]

    [operation] com.symantec.diskMountNotify.plist (2009-09-14) [Support]

    [loading] com.symantec.navapd.plist (2009-09-14) [Support]

    [loading] com.symantec.navapdaemonsl.plist (2009-11-14) [Support]

    [operation] com.symantec.sharedsettings.plist (2009-07-22) [Support]

    [operation] com.symantec.symSchedDaemon.plist (2009-11-10) [Support]

    [operation] com.symantec.symdaemon.plist (2009-03-27) [Support]

    [operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

    User launch officers:

    com [running]. GoodShop.updater.plist (2013-09-24) [Support]

    [loading] com.adobe.AAM.Updater - 1.0.plist (2015-10-25) [Support]

    [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-25) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application of Google Reader (Google Drive.app/Applications /)

    Dropbox application (/ Applications/Dropbox.app)

    ExpressVPN application (/ Applications/ExpressVPN.app)

    CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Other applications:

    [ongoing] com.DYMO.pnpd

    [ongoing] com.getdropbox.dropbox.83552

    [ongoing] com.google.GoogleDrive.81632

    [ongoing] com.macpaw.CleanMyMac3.Menu.80672

    [ongoing] com.mcafee.ssm.ScanManager

    [ongoing] com.mcafee.virusscan.ssm.ScanFactory

    [loading] 420 tasks Apple

    [operation] 193 tasks Apple

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

    Default browser: 601 - SDK 10.11 (2016-04-18)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-12-25) [Support]

    DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-26) [Support]

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-12)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 (2010-11-15)

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

    SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2013-02-09) [Support]

    SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]

    JavaAppletPlugin: Java 8 updated 77 03 (2016-04-18) check the version of build

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-03-30)

    Add to wishlist Amazon - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-09)

    GoodShop - GOODSEARCH LLC - http://www.GoodSearch.com (2013-09-24)

    SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-09-28)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

    3rd party preference panes:

    Flash Player (2016-04-15) [Support]

    Flip4Mac WMV (2012-05-15) [Support]

    Growl (2015-09-16) [Support]

    Java (2016-04-18) [Support]

    Norton\nQuickMenu (2010-11-16) [Support]

    Trusteer Endpoint Protection (2016-04-18) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    5% WindowServer

    1% kernel_task

    0% fontd

    0% SymDaemon

    Top of page process of memory:

    445 MB kernel_task

    Mdworker (18) 430 MB

    164 MB Google Reader

    Dropbox 123 MB

    VShieldScanner (4) 66 MB

    Virtual memory information:

    106 MB free RAM

    4.15 GB used RAM (770 MB cache)

    6 MB used Swap

    Diagnostic information:

    April 28, 2016, 22:42:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-224212_[redacted].crash

    com.etresoft.EtreCheck - /Applications/EtreCheck.app/Contents/MacOS/EtreCheck

    28 April 2016, 22:21:42 self-test - spent

    April 28, 2016, 19:49:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194912_[redacted].crash

    April 28, 2016, 19:47:10 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194710_[redacted].crash

    April 28, 2016, 19:38:58 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-193858_[redacted].crash

    April 28, 2016, 19:04:58 ~/Library/Logs/DiagnosticReports/rapportd_2016-04-28-190458_[redacted].crash

    /Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

    April 28, 2016, 06:06:59 /Library/Logs/DiagnosticReports/Safari_2016-04-28-060659_[redacted].hang

    /Applications/Safari.app/Contents/MacOS/Safari

    April 28, 2016, 12:48:04 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-04-28-004804_[redacted].cpu _resource.diag [details]

    / System/Library/CoreServices/SubmitDiagInfo

    April 27, 2016, 22:01:10 /Library/Logs/DiagnosticReports/Safari_2016-04-27-220110_[redacted].hang

    April 27, 2016, 21:57:37 /Library/Logs/DiagnosticReports/Safari_2016-04-27-215737_[redacted].hang

    April 27, 2016, 19:05:50 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-27-190550_[redacted].crash

    April 27, 2016, 06:57:28 ~/Library/Logs/DiagnosticReports/Airmail 2_2016-04-27-065728_ .crash [deleted]

    / Applications/Airmail 2.app/Contents/MacOS/Airmail 2

    26 April 2016, 19:48:11 /Library/Logs/DiagnosticReports/Safari_2016-04-26-194811_[redacted].hang

    Remove all apps viruses you have

    Symantec, McAfee, Norton...

    CleanMyMac3

  • I just report to EtreCheck. Can someone help me?

    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-23 16:30:03

    Download EtreCheck from https://etrecheck.com

    Time 07:03

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click [delete] to remove the adware.

    Problem: Beachballing

    Description:

    Beachball begins to roll, and then crashes. It happens about every two days.

    Hardware Information:

    iMac (20 inch, early 2008)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac8, 1

    1 2.4 GHz Intel Core 2 Duo CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    4 GB DDR2 SDRAM 800 MHz ok

    BANK 1/DIMM1

    Vacuum

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    ATI Radeon HD 2400 - VRAM: 128 MB

    iMac 1680 x 1050

    Software:

    OS X El Capitan 10.11.4 (15E65) - since the start time: about 2 hours

    Disc information:

    Hitachi HDP725025GLA380 disk0: (250,06 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Mac HD (disk 1) /: 248,83 (Go 89,29 free)

    Encrypted AES - XTS unlocked

    Storage of carrots: disk0s2 249,20 GB Online

    USB information:

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Computer, Inc. Apple IR receiver.

    Logitech USB receiver

    Hub keyboard Apple, Inc.

    Apple, Inc. Apple Keyboard

    Built-in ISight from Apple Inc..

    BUP Slim Mac SL 2 TB Seagate

    EFI (disk2s1) < not mounted >: 210 MB

    Seagate (disk2s2) / Volumes/Seagate: 1.49 TB (668,39 GB free)

    Lyle file (disk2s3) / Volumes/Lyle: 506,47 (Go 298,38 free)

    Guardian:

    Mac App Store and identified developers

    Adware:

    ~/Library/Application Support/com.genieoinnovation.Installer

    ~/Library/Safari/extensions/Omnibar-2.safariextz

    2 adware files found. [Remove]

    Kernel extensions:

    / System/Library/Extensions

    com [no charge]. Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-04-20) [Support]

    com [no charge]. Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-04-20) [Support]

    com [no charge]. RemoteControl.USBLAN.usbpart (2.0.6 - 2016-04-20) [Support]

    com.sandisk.driver.CruzerDriver [no charge] (1.0 - 2016-04-20) [Support]

    /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/contents/plugins

    com.belcarra.IOKit.netpart.Panther [no charge] (1.6.1 - 2007-06-06) [Support]

    /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/contents/plugins

    com.belcarra.IOKit.usbpart.Panther [no charge] (1.6.1 - 2007-06-06) [Support]

    / System/Library/extensions/remotecontrol. USBLAN_usbpart.kext/contents/plugins

    com [no charge]. RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]

    Launch system officers:

    [loaded] 8 tasks Apple

    [loading] 158 tasks Apple

    [operation] 72 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 156 tasks Apple

    [operation] 87 tasks Apple

    Launch officers:

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

    [operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

    [loading] com.epson.esua.launcher.plist (2015-06-29) [Support]

    [operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-10-21) [Support]

    [operation] com.sandisk.cruzeragent.plist (2007-07-04) [Support]

    [operation] net.culater.SIMBL.Agent.plist (2013-12-06) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

    [failure] com.adobe.fpsaud.plist (2016-04-15) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-10-21) [Support]

    User launch officers:

    [failure] com.adobe.ARM. [...]. plist (2012-12-24) [Support]

    [loading] com.adobe.ARM. [...]. plist (2010-10-06) [Support]

    [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

    [loading] com.spotify.webhelper.plist (2013-03-14) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Nikon View Monitor Application of carbon hidden (/ Library/Application Support/Nikon/Nikon View/Nikon View carbon monitor)

    HP Scanjet Manager of applications hidden (/ Library/Application Support/Hewlett-Packard/HP Scanjet Scanner/HP Scanjet Manager.app)

    ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

    Other applications:

    [ongoing] com.getdropbox.dropbox.52512

    [ongoing] JP.co.Canon.cijscannerregister.74912

    [loading] 409 tasks Apple

    [operation] 183 tasks Apple

    Plug-ins Internet:

    nplastpass: 1.75.9 (2013-12-06) [Support]

    Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-12)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-05-15) [Support]

    CouponPrinter-FireFox: Version 1.0.11 (2009-01-13)

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

    Silverlight: 5.1.10411.0 - SDK 10.6 (2012-05-25) [Support]

    WidevineMediaOptimizer: 6.0.0.12757 - SDK 10.7 (2014-06-09) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-12)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

    iPhotoPhotocast: 7.0 (2009-02-23)

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

    CANONiMAGEGATEWAYDL: 3.0.0.2 (2009-03-05) [Support]

    EPPEX plugin: 3.0.5.0 (2009-07-29) [Support]

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-04-21) , check the version

    User Plug-ins internet:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Safari extensions:

    LastPass - LastPass - https://lastpass.com (2016-01-16)

    iSkyDeluxe - iSkysoft Studio - http://www.iskysoft.com (2014-03-21)

    Omnibar - InstallMac - http://www.installmac.com/faq#omnibar (2014-12-15) Adware! [Remove] 

    3rd party preference panes:

    Flash Player (2016-04-15) [Support]

    Flip4Mac WMV (2012-05-15) [Support]

    Java (2016-04-21) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Mac HD: Disc size: 248,83 GB disc used: 159.53 GB

    Lyle file: disk size: 506,47 GB disc used: 208,09 GB

    Destinations:

    Backup drive Seagate Plus [Local]

    Total size: 1.49 TB

    Total number of backups: 110

    An older backup: 03-10-14, 13:07

    Last backup: 23/04/16, 15:35

    Size of backup drive: adequate

    Backup size 1.49 TB > (disc 367,62 GB X 3)

    Top of page process CPU:

    5% kernel_task

    4% com.apple.WebKit.Networking

    2% Dropbox

    1% safari

    0% dbfseventsd (3)

    Top of page process of memory:

    1.44 GB com.apple.WebKit.WebContent (4)

    389 MB kernel_task

    172MO Safari

    Mdworker (7) 94 MB

    70 MB HelpViewer

    Virtual memory information:

    28 MB of free RAM

    3.97 GB used RAM (725 MB cache)

    Used Swap 0 B

    Diagnostic information:

    April 23, 2016, 13:30:37 self-test - spent

    April 22, 2016, 19:36:41 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-22-193641_ [redacted].cpu_resource.diag [details]

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    April 21, 2016, 09:06:51 ~/Library/Logs/DiagnosticReports/Contacts_2016-04-21-090651_[redacted].crash

    /Applications/contacts.app/Contents/MacOS/contacts

    You have installed adware which affects the performance. Either click on the "delete" button next to them, or download and run MalwareBytes Anti Malware for Mac http://www.adwaremedic.com/index.php it is written by one of the users here and perfectly safe.

    ~/Library/Application Support/com.genieoinnovation.Installer

    ~/Library/Safari/extensions/Omnibar-2.safariextz

    2 adware files found. [Remove]

    Omnibar - InstallMac - http://www.installmac.com/faq#omnibar (2014-12-15) Adware! [Remove] 


    < published by host >

  • Some applications keep constantly suspended - except in safe mode

    Since a few days some apps (Lightroom, VLC, JDownloader, EtreCheck) keep suspended / beach balling right after I have started them.

    VLC has the exception that the video that you open is normal but the GUI just does not respond.

    When it is started in Safe Mode, all normal function programs.

    I have a number of things without result:

    -Recovery mode reinstall then installed Version 10.10

    -Put to upgrade to 10.11.4 (before the 10.11.4 upgrade also Chrome and the system preferences window have been affected)

    -Updated apps all affected to their latest Version.

    -Repeated of Diagnostics and HDD check. No errors.

    -Launch Agents/demons of deactivation. Tested and reactivated

    -kextstat | grep - v apple to see what remains is launched a startup. Most of them have uninstalled or disabled.

    3.5 i7 iMac 27 "end 2013, 32GB, GTX 780 M 4 GB, OS X 10.11.4

    Any ideas?

    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-16 11:28:33

    Download EtreCheck from https://etrecheck.com

    Time 01:25

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (27 inch, at the end of 2013)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac14, 2

    1 3.5 GHz Intel Core i7 CPU: 4 strands

    32 GB of expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 8 GB DDR3 1600 MHz

    0/DIMM1 BANK

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM1

    OK 8 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n/ac

    Video information:

    NVIDIA GeForce GTX 780M - VRAM: 4096 MB

    Software:

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disc information:

    SD0128F SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Boot OS X (disk0s3) < not mounted >: 134 MB

    Macintosh HD (2) /: 1.11 TB (214.30 GB free)

    Storage of carrots: disk0s2 120.99 GB Online

    Storage of carrots: disk1s2 999.35 Go online

    ST1000DM003 disk HARD APPLE disk1: (1 TB) (rotation)

    EFI (disk1s1) < not mounted >: 210 MB

    Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (2) /: 1.11 TB (214.30 GB free)

    Storage of carrots: disk0s2 120.99 GB Online

    Storage of carrots: disk1s2 999.35 Go online

    USB information:

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Hub keyboard Apple, Inc.

    Logitech USB receiver

    Apple Inc. Apple Keyboard

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/sudoers, 1319 but file size expected 2299

    /etc/sysctl.conf - file exists but not expected

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    [loading] at.obdev.nke.LittleSnitch (3.6.3 - SDK 10.8 - 2016-04-15) [Support]

    com [loading]. Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-04-15) [Support]

    com [loading]. Driver Logitech.Unifying.HID (1.3.1 - SDK 10.8 - 2016-04-15) [Support]

    [loading] com.seagate.driver.PowSecDriverCore (5.2.7 (26996) - 10.4 SDK - 2016-04-15) [Support]

    / Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.7 (26996) - 10.4 SDK - 2015-12-04) [Support]

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.7 (26996) - SDK 10.5 - 2015-12-04) [Support]

    com.seagate.driver.SeagateDriveIcons [no charge] (5.2.7 (26996) - 10.4 SDK - 2015-12-04) [Support]

    / System/Library/Extensions

    com.nvidia.CUDA [no charge] (1.1.0 - 2016-04-15) [Support]

    [no charge] com.waltop.iokit.driver.USBAtTablet (USBAtTablet 1.1.0-2016-04-15) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 161 tasks Apple

    [operation] 70 tasks Apple

    Launch system demons:

    com.Apple.watchdogd.plist [failure]

    [loaded] 42 tasks Apple

    [loading] 161 tasks Apple

    [operation] 85 tasks Apple

    Launch officers:

    at.obdev.LittleSnitchUIAgent.plist [no charge] (2016-04-15) [Support]

    com [no charge]. Logitech.Control Center.Daemon.plist (2015-09-19) [Support]

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-16) [Support]

    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist [no charge] (2015-10-15) [Support]

    com.adobe.AdobeCreativeCloud.plist [no charge] (2016-02-15) [Support]

    com.DivX.DMS.agent.plist [no charge] (2014-11-17) [Support]

    com.Google.keystone.agent.plist [no charge] (2016-03-02) [Support]

    com.hyperpen.hyperpen.plist [no charge] (2011-06-30) [Support]

    com.nvidia.CUDASoftwareUpdate.plist [no charge] (2016-04-15) [Support]

    [no charge] com.oracle.java.Java - Updater.plist (2016-04-15) [Support]

    net.culater.SIMBL.Agent.plist [no charge] (2016-01-07) [Support]

    org.macosforge.Xquartz.startx.plist [no charge] (2014-08-11) [Support]

    Launch demons:

    at.obdev.littlesnitchd.plist [no charge] (2016-04-15) [Support]

    com.adobe.ARMDC.Communicator.plist [no charge] (2015-10-15) [Support]

    com.adobe.ARMDC.SMJobBlessHelper.plist [no charge] (2015-10-15) [Support]

    com.Adobe.adobeupdatedaemon.plist [no charge] (2016-04-14) [Support]

    com.Adobe.agsservice.plist [no charge] (2016-04-14) [Support]

    com.Adobe.fpsaud.plist [no charge] (2016-04-05) [Support]

    com.Bombich.ccchelper.plist [no charge] (2015-04-13) [Support]

    [no charge] com.edb.launchd.postgresql - 8.4.plist (2015-12-08) [Support]

    com.Google.keystone.daemon.plist [no charge] (2016-03-02) [Support]

    com.nvidia.Cuda.Launcher.plist [no charge] (2016-02-03) [Support]

    [no charge] com.oracle.java.Helper - Tool.plist (2016-04-15) [Support]

    com.seagate.TBDecorator.plist [no charge] (2013-10-12) [Support]

    NET.TunnelBlick.TunnelBlick.tunnelblickd.plist [no charge] (2015-06-01) [Support]

    org.macosforge.Xquartz.privileged_startx.plist [no charge] (2014-08-11) [Support]

    org.wireshark.ChmodBPF.plist [no charge] (2015-07-16) [Support]

    org.wireshark.XQuartzFixer.plist [no charge] (2015-07-16) [Support]

    User launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2014-07-21) [Support]

    [no charge] com.c - command.SpamSieve.LaunchAgent.plist (2016-04-16) [Support]

    com.linotype.FontFolderProtector.plist [no charge] (2015-12-27) [Support]

    [no charge] net .infinite - labs.SIMBLEnablerForSandboxedApps.plist (2016-01-07) [Support]

    net.tunnelblick.tunnelblick.LaunchAtLogin.plist [no charge] (2015-03-30) [Support]

    Other applications:

    [ongoing] com.adobe.Lightroom6.51872

    [ongoing] com.etresoft.EtreCheck.226272

    [ongoing] com.google.Chrome.66912

    [ongoing] JP.co.Canon.cijscannerregister.154912

    [loading] 425 tasks Apple

    [operation] 167 tasks Apple

    Plug-ins Internet:

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-14) [Support]

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-12)

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-10) [Support]

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-10) [Support]

    DivX Web Player: 3.2.4.1250 - SDK 10.6 (2014-11-26) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-12)

    OVSHelper: 1.1 (2014-11-26) [Support]

    JavaAppletPlugin: Java 8 updated 77 03 (2016-04-15) check the version of build

    Safari extensions:

    AdBlock - Michael Gundlach - https://getadblock.com (2015-09-09)

    Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-03-14)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2014-07-17)

    3rd party preference panes:

    Preferences CUDA (2016-02-03) [Support]

    Flash Player (2016-04-05) [Support]

    Java (2016-03-21) [Support]

    Logitech Control Center (2016-04-15) [Support]

    Paragon NTFS for Mac® OS X (2016-04-15) [Support]

    Seagate for Mac OSX dashboard (2016-04-15) [Support]

    Teleport (2013-10-22) [Support]

    Time Machine:

    Skip system files: No.

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 1.11 TB disc: 899,85 GB

    Destinations:

    Time Maschine [Local]

    Total size: 998,79 GB

    Total number of backups: 12

    An older backup: 01.03.16, 02:03

    Last backup: 23.03.16, 12:11

    Backup disk size: too small

    998,79 GB backup size < (disc 899,85 GB X 3)

    Top of page process CPU:

    264% Google Chrome Helper (9)

    14% Google Chrome

    3% fontd

    kernel_task 2%

    1% adobe Lightroom

    Top of page process of memory:

    Kernel_task 1.25 GB

    983 MB Adobe Lightroom

    786 MB Google Chrome Helper (9)

    Ocspd 492 MB

    197 MB Google Chrome

    Virtual memory information:

    26,00 GB of free RAM

    5.76 used GB RAM (1.56 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    16 April 2016, 11:24:52 self-test - spent

    April 16, 2016, 11:24:36 /Library/Logs/DiagnosticReports/EtreCheck_2016-04-16-112436_[redacted].hang

    /Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck

    April 16, 2016, 11:23:52 /Library/Logs/DiagnosticReports/EtreCheck_2016-04-16-112352_[redacted].hang

    April 16, 2016, 11:07:07 AM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-16-110707_ [redacted] .hang

    / Applications/Adobe Lightroom/Adobe Lightroom Lightroom.app/Contents/MacOS/Adobe

    April 15, 2016, 14:21:02 /Library/Logs/DiagnosticReports/VLC_2016-04-15-142102_[redacted].hang

    /Applications/VLC.app/Contents/MacOS/VLC

    April 15, 2016, 14:02:06 ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-04-15-140206_ [redacted] .crash

    com.adobe.acc.AdobeDesktopService - / Library/Application Support/Adobe / * / Adobe Office Service.app/Contents/MacOS/Adobe Office Service

    April 15, 2016, 13:59:21 /Library/Logs/DiagnosticReports/VLC_2016-04-15-135921_[redacted].hang

    April 15, 2016, 13:43:57 /Library/Logs/DiagnosticReports/VLC_2016-04-15-134357_[redacted].hang

    April 15, 2016, 01:37:34 PM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-15-133734_ [redacted] .hang

    April 15, 2016, 13:37:29 /Library/Logs/DiagnosticReports/VLC_2016-04-15-133729_[redacted].hang

    April 15, 2016, 01:34:20 PM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-15-133420_ [redacted] .hang

    April 15, 2016, 13:28:24 ~/Library/Logs/DiagnosticReports/dynamiclinkmanager_2016-04-15-132824_[redacted] .crash

    com.Adobe.dynamiclinkmanager.application - ntents/MacOS/dynamiclinkmanager/Applications/Adobe Bridge CC / Adobe Bridge CC.app/Contents/MacOS/Required/dynamiclinkmediaserver/dynamiclinkmanager.app/Co

    April 15, 2016, 13:28:20 /Library/Logs/DiagnosticReports/VLC_2016-04-15-132820_[redacted].hang

    April 15, 2016, 01:27:08 PM/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-04-15-132708_ [redacted] .hang

    /Users/user/*/JDownloader2.app/Contents/MacOS/JavaApplicationStub

    April 15, 2016, 01:23:50 PM/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-04-15-132350_ [redacted] .hang

    April 15, 2016, 01:14:21 PM/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-04-15-131421_ [redacted] .hang

    /Applications/JDownloader.app/Contents/MacOS/JavaApplicationStub

    April 15, 2016, 01:06:01 PM/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-04-15-130601_ [redacted] .hang

    April 15, 2016, 12:52:25 /Library/Logs/DiagnosticReports/VLC_2016-04-15-125225_[redacted].hang

    April 14, 2016, 12:04:08 PM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-14-120408_ [redacted].cpu_resource.diag [details]

    April 14, 2016, 11:48:42 AM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-14-114842_ [redacted] .hang

    April 14, 2016, 11:39:18 AM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-14-113918_ [redacted] .hang

    April 14, 2016, 11:39:02 AM/Library/Logs/DiagnosticReports/Adobe Lightroom_2016-04-14-113902_ [redacted] .hang

    Try to uninstall Little Snitch and tests. Also, if you are not using CUDA you unnstall who.

  • iMac hangs after connecting with the interminable spinning beachball, but works in safe mode.

    Plug

    iMac 27 "(mid-2010) running Os X El Capitan 10.11.4"

    Processor: 3.2 GHz Intel Core i3

    Memory: 16 GB at 1333 MHz DDR3

    Problem

    With a normal startup, iMac will start properly and I can successfully connect. Once connected, I immediately get a popup window stating "To open"CS5ServiceManager", you need to install the runtime Java SE 6 legacy." I have the opportunity to click on 'Détails' or 'OK', if I click on what anyone, I immediately get the spinning beachball. I'm sure that he ran the updates at night, because the next morning was when problems began to occur.

    With a sure start, I can connect properly, everything is and I can open applications, it's just very slow.

    What I have done (in no particular order)

    1 Ran first aid utility disk

    2 reinstalled OS X El Capitan

    3 reset the NVRAM

    4. the elements of disabled opening (Dropbox and Google Drive)

    4 Ran correctly in Safe Mode, but when I rebooted the problem still occurred.

    Recently I also upgraded my RAM from 8 GB to 16 GB, it has greatly improved the performance of the machine, and I don't have any problems so far.

    I'm almost to the point of wiping the device to its factory settings, because it is so frustrating me. I really don't store anything on site, everything is in the cloud, or on an external hard drive.

    Flora-flora,

    Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

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