Adobe Premiere CC2014.2 accident

Adobe first CC2014.2 crash on when I insert a clip on the timeline.

The clip was not the problem. I tested other clips.

The bug is present on all new project created.

I have administrative rights.

No cache problem.

No problem with plugins (straight).

The license CC ok

I use my PC laptop windows7 64-bit pn

Core i5-4200U CPU @ 1.60 GHz 2.30 GHz

8 GB Ram

Plant the application log:

Name of the failing application: Adobe first Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a

Name of the failed module: devenum.dll, version: 6.6.7600.16385, time stamp: 0x4a5bded7

Exception code: 0xc0000005

Offset: 0x00000000000016a0

ID of the process failed: 0 x 1530

Start time of application vulnerabilities: 0x01d02b313f470d85

The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2014\Adobe first Pro.exe CC

Path of the failing module: C:\Windows\system32\devenum.dll

Report ID: 8263e232-9725-11e4-9d44-b86b23894e7a

It worked fine until

2015-jan-06

Hello

Can you please go into file > Project Settings > General and change the reading Mercury to the software engine only. Remove the existing previews after clicking OK.

I hope this helps.

Regalo

Tags: Premiere

Similar Questions

  • Audio playback altered in Adobe Premiere Pro CC2014Sequence

    We started the Assembly of a draft standard CC2014 - we work with the cloud and all our software are up-to-date Adobe said CC

    The project implemented to the point - we've added an audio track - all played back fine.

    As we finished the project we have had to add a second layer of audio as the last piece will be narrated by 2 narrators one until the customer decides who will read what to keep two audio in the timeline panel, and disable the file on the right. (We did this in the past without problem projects.)

    That's where the problems are developed - poltergeist any as re-read us the sequence we hear various audio ghosts (for lack of a technical term) as - hear us the audio stops playing below at a lower level and distortion - but even more strange - audio playing under another part of the timeline is - so if I turned on the file below , I could now hear 3 track audio playback - 2 turned on and to place and one 3rd-audio lower flat and distorted.

    Troubleshooting steps so far:

    I think that hmm... perhaps it is an audio or a 3rd party software problem - I did so to disable all my audio playback software and send the audio to the desktop - problem still there

    I think hmm... maybe it's a corrupted file - so I open a new project file and import the sequence - problem still there.

    I think that hmm... the second audio is maybe a problem - so I delate all the sound elements to add - a single layer of the audio in the project - now the problem there re-routed self to give me the same problems, but always using the audio line in the sequence.

    I think hmm... maybe it's a problem or a question of platform - I played this sequence back on 3 different computers, ranging from OS 10.8, 10.9 to 10.10

    Some with and without 3rd party software. -problem still there

    After 45 minutes on hold with Adobe - they agreed it needs to be examined by a specialist software - connect and chat - they ask to connect to the desktop - and unfortunately we are disconnected - no call back as of yet.

    Anyone with ideas - I've heard of and seen a lot of problems with 3rd party but I trust, I ruled that - I too confident that this isn't a platform or a conflict of OS.

    It really looks like a corrupted file or a bug in the software.

    Audio files are a standard .mov file is saved with Adobe Premiere Pro 2014 CC capture mode.

    Video files are nothing out of the norm for us - variety of photos, graphics, videos, assembled in a deliciously funny and wonderful way.  Wish just that we could get the audio to work.

    Hi valeriav80637310,

    Welcome to the Adobe forums. We regret the inconvenience that you are currently experiencing with Premiere Pro.

    Please try these steps and let us know if it works:

    1. go in the preferences > media and clean the cache and re - open first to check on the issue.

    2. create a new sequence of a clip that you used in the project by right-clicking and selecting 'new sequence of the clip.

    -erase the media in the new sequence

    -Copy all the files from the original sequence and paste them into the new sequence

    Check on the issue and please let us know more communication.

    Concerning

    Anand Sachan

  • Adobe Premiere Pro Crash CC

    System

    --------------------------------------------------------------------------------

    Manufacturer Hewlett-Packard

    Model HP Pavilion dv6 Notebook PC

    Total amount of system memory 8.00 GB RAM

    64-bit operating system type

    Processor Intel Core i7-3610QM CPU @ 2.30 GHz

    Number of processor cores 8

    OS version

    --------------------------------------------------------------------------------

    Windows 7 Home Premium SP1

    Graphics

    --------------------------------------------------------------------------------

    View the card type Intel(r) HD Graphics 4000 (version 9.18.13.3523 driver) / nVidia GT 650 M (335.23 driver version, after accident start updating 337.50)

    1920 x 1080 resolution main monitor

    DirectX version DirectX 10

    Network

    --------------------------------------------------------------------------------

    Network adapter Realtek PCIe GBE Family Controller

    Broadcom 4313GN 1 x 1 adapter Wi - Fi 802.11b/g/n network adapter

    Premiere Pro Windows Journal

    --------------------------------------------------------------------------------

    Name of the failing application: Adobe first Pro.exe, version: 7.2.2.33, time stamp: 0x532c3999

    The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

    Exception code: 0xc0000374

    Offset: 0x00000000000c4102

    ID of the process failed: 0x4c8

    Start time of application vulnerabilities: 0x01cf63bb08698583

    The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe

    The failed module path: C:\Windows\SYSTEM32\ntdll.dll

    Report ID: 80d6a886-cfae-11e3-a18d-a0b3cc46aee7

    --------------------------------------------------------------------------------

    Bucket of error, type 0

    Event name: APPCRASH

    Answer: No available

    Cabin ID: 0

    Signature of the problem:

    P1: Adobe Premiere Pro.exe

    P2: 7.2.2.33

    P3: 532this 3999

    P4: StackHash_8d32

    P5: 6.1.7601.18247

    P6: 521eaf24

    P7: c0000374

    P8: 00000000000c 4102

    P9:

    P10:

    Attached files:

    C:\Users\MV\AppData\Local\Temp\WERD1FE.tmp.WERInternalMetadata.XML

    These files are available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe first P_4bdfc3fcb77f3a49c355ba877951ede689fe99cb_03a8df37

    Symbol of the analysis:

    Recheck for solution: 0

    Report ID: 1b054554-cfb3-11e3-96cb-a0b3cc46aee7

    State: 1

    --------------------------------------------------------------------------------

    < name of the provider = 'Error of Application' / >

    < qualifiers EventID = '0' > 1000 < / EventID >

    < niv.2 > < / level >

    < task > 100 < / task >

    < Keywords > 0 x 80000000000000 < / keywords >

    < TimeCreated SystemTime = "" 2014-04 - 29 T 14: 40:13.000000000Z "/ >"

    < EventRecordID > 12941 < / EventRecordID >

    Application of < channel > < / Channel >

    < computer > MV - NB < / computer >

    < security / >

    < / system >

    < EventData >

    < data > Adobe first Pro.exe < / data >

    < data > 7.2.2.33 < / data >

    < data > 532this 3999 < / data >

    ntdll.dll < data > < / data >

    < data > 6.1.7601.18247 < / data >

    < data > 521eaf24 < / data >

    c0000374 < data > < / data >

    < data > 00000000000c 4102 < / data >

    < data > 2394 < / data >

    < data > 01cf63b8adfad553 < / data >

    < data > C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe < / data >

    C:\Windows\SYSTEM32\ntdll.dll < data > < / data >

    < data > 2ba83196-CFAC-11e3-a18d-a0b3cc46aee7 < / data >

    Plugins part 3

    --------------------------------------------------------------------------------

    Giant red universe - uninstalled

    Film

    Crash

    --------------------------------------------------------------------------------

    When I choose graphics nVidia only, the crash of the body at the start, when I try integrated, agency open but crash within minutes

    I already try to change Mercury Playback only software but keep the crash.

    Sorry for my bad English.

    I know this post is a little older, but maybe I can help someone else. Because I just had this problem! AND IT FIXED!

    This problem occurs when a file in system32 is broken or something like that

    After a lot of various other attempts, I replaced the file 'ntdll.dll' in 'C:\windows\system32 '.

    You can find this here filen: ntdll.dll download - DLL - files.com

    I wouldn't recommend to do in the first place. As a final option instead.

    I realized that it is actually older than the version I had and an update will probably replace him once again, but for now it works.

    And don't forget to make a backup of the old file, rename 'ntdll.dll - old' just

  • Satellite A100-906 does not load Adobe Premiere Pro 1.5

    I installed Adobe Premiere Pro 1.5 in my notebook Toshiba A100-906.
    During the loading of the Adobe Premiere Pro 1.5 a blue screen appears and the system restarts.
    I guess that's a conflict with my sound card, but if this is the case, is a solution?

    Thnx in advance
    Novip

    PS. The Adobe Premiere 6.0 works very well

    Hello

    He s strange
    I searched on the site of Toshiba knowledge (you can it end to the title of the homepage of support) and found something useful
    I put t know if this Toshiba technical support document wants to help you but check this link.

    Running Adobe Premiere Elements 2.0 laptop freeze or crash
    http://support.toshiba-tro.de/KB0/TSB6401FS0007R01.htm

  • Sony HDR-SR12 Windows 8.1-compatible 64-bit and Adobe Premiere elements 11?

    Hi can someone advise if the Sony HDR-SR12 camcorder is compatible with 64 bit Windows 8.1? The site compatibility 8.1 win was not clear.

    Can anyone adivse whether AVCHD files can be imported from the drive hard Sony HDR-SR12 or appropriate in Adobe Premiere elements 11 memory cards? I could not find the camera listed as supported, but may not have looked in the right place.

    Can anyone confirm if the AVCHD files can be imported from the HDR-SR12 in Corel VideoStudio Pro X 7? It seems to me that they can.

    Hoping someone can enlighten before that I spend over $ 500 on a second hand unit that I'm very interested.

    Regards, Phil

    Thank you Paul. I'll buy the camera. I discovered that the first items 11 supports the HDR-SR12E as well. Appreciate your reply and you will indicate the problem as solved. -Sincerely, Phil

  • Satellite A100-153: Adobe Premiere blocks - BSOD

    Hello
    As a result of this topic on the A100 and creation: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=16384

    I want to fix this problem on my girlfriend's cell phone.
    We have all two models Toshiba A100 (she has an A100-153 and I model A100-169).
    Plug seems to be exactly the same apart from graphics cards (she has a Radeon X 1600 and I have a Radeon X 1400).

    On my A100, factory Adobe Premiere Pro (version 7) perfectly but on hers, it crashes after the installation/reboot with a BSOD (blue screen of death), when you try to start the program.
    If she is actually having the same problem as helium on the post, I just mentioned above.

    She has the latest drivers for everything and I've even updated BIOS today to see if it would change anything.
    The funny thing is, we have the same sound card (with the latest driver from Realtek 5.10.0.5200) and in the post I mentioned, the problem came from the driver for the sound card, that was too old or something.

    Anyone know what it could be?

    Here's what the BSOD displayed on his own:
    "DRIVER_IRQL_NOT_LESS_OR_EQUAL".
    then lower

    STOP: 0X00000001 (0 X 0, 00000000 00000028, 0XAAC37FCD)
    RtkHDaud.sys - address AAC37FCDCD base at AABF3000, datastamp 439944e5 ".

    So it seems that it has something to do with the sound card, but why? We seem to have the same sound card drivers and patterns of sound card (and mine works)

    Any help would be greatly appreciated

    Hello

    Nobody's telling you why Adobe Premiere software is not compatible with some card drivers his apart first to Adobe programmers.
    In any case, it seems that this problem occurs because of the sound card driver and the new version will solve this problem.
    It s weird that this happens on a laptop and the other is working correctly.

    However, according to the description in the section you suggested earlier versions of this driver can not solve this problem. Make sure you download the version of the installer R1.33 or later, and the version of the driver installed is 5.10.0.5229 or later.

    On your laptop the friends 5.10.0.5200 of the Realtek driver version.

    You should just follow the guideline on the proposed page and you will solve this problem.

    Good bye

  • Satellite A100-192: blue screen during the installation of Adobe Premiere

    Hi, I need some help ASP...
    I bought a satellite A100-192 intel duo 2500 T with 100 GB hard drive and 1024 MB 533 memorry also has a vga ATI 1600 hyoer 512 MB memory,
    Try to install the first pro, but I got a bluescreen scrable.
    Can this program somehow in this laptop? any help is welcome...
    Thank you...

    Hi Theodor,

    I suggest that you try to reinstall your copy of Adobe Premiere, and if you still get the blue screen when trying to take note of the error message, since this will give you some clues as to the nature of the problem.

    If the blue screen appears too fast and forces the phone to reboot then just right click on the 'My computer' icon and select 'Properties', then click on the "Advanced" tab and in the "Startup & recovery" section click the "Settings" button In the next under the title of "System failure" screen make sure that the option restart automatically is not checked.

    Kind regards

  • The conversion. MOV to work with Adobe Premiere Pro files

    Hello

    I write a question on behalf of the client. The customer needs to convert MOV files that play in Windows Media for files that are compatible with Adobe Premiere. Any suggestions?

    Hello
     
    I suggest you to see link and check if it helps.
     
    If the problem persists, contact Adobe and check if that helps.
  • Performance IEEE 1394 Windows XP SP3 Adobe Premiere 6.0 problem

    I'm trying to capture video using Adobe Premiere 6.0.  When I got Win2K installed it worked fine.  I have upgraded to Windows XP SP3 and first stopped working properly.  A clean installed Matrox RT2500 - it's the video capture card, I bought with the kit Adobe Premiere - according to the instructions, as well as first - including the 6.01 update.  Now when I connect my Sony DCRTRV520 camcorder via firewire IEEE1394 and try to capture the Hi8 video I recorded, it won't record a few frames, then stops.  Matrox video tools say that the IEEE 1394 device has stopped working.  First capture options indicate that the camcorder is not recognized.

    I found a forum which indicated that the problem was with XP sp3 drivers for Texas Instruments OHCI 1394 device - indicating that the sp2 and sp3 downgraded the 1394 to S100 speed device performance.  I found an article in the database saying MS was aware of the problem and finally got that to work (KB885222) download

    http://download.Microsoft.com/download/9/0/6/906f2f67-39c4-48bc-8558-86833d4cbc16/WindowsXP-KB885222-v2-x86-enu.exe

    It will not actually install on the PC I am running SP3 not SP2.  It's really frustrating because the system worked very well under windows 2000. Even worse since I have a lot of old video - not stored on DVD or transformed into films which I was hoping to work for presents for the family, this Christmas.

    Anyone know of another - hotfix - download or similar which will fix this problem?

    Hi John,.

    Thanks for posting in the Microsoft Community Forums. I suggest you post this question in this forum for better support.

    http://social.technet.Microsoft.com/forums/en-us/category/windowsxpitpro

  • Envy 15 laptop: NVIDIA Geforce 840 M with HP Envy 15 Lapytop - works with Adobe Premiere Pro

    I had this HPEnvy a couple of days and wonder for how long is more. I use the laptop intensively for video

    Edition, often away from home. At first, everything was fine. Now, just a couple of days later, it will often start Premiere Pro with 'record and playback' options greyed out, even if the day before, it is not grayed out. When this happens, video playback in Adobe Premiere, he turns for a few seconds and then becomes very jerky and stuttery.

    I tried to update all THE drivers video card.

    I noticed that there are two video cards appears in Device Manager. "One is the NVIDIA Geforce 840 M, the other appears sometimes as ' Microsoft based *" and sometimes as Intel *. If there are two graphics showing?

    I know you tell me to Adobe, but I think that something happens BEFORE first gets a peek in.  The laptop seems slow when loading any software. Just for the record, I uninstalled first Pro CC and have restored the laptop is "as delivered" condition. It took time, of mcourse, but didn't improve questions.

    At the current stage at the present time, I can't use the envy 15 it is recommended locations.

    I would be grateful for any advice as to why this is happening. Someone at - it of another more it?

    Thank you very much for your time and expertese.

    Alan S.

    It's been a while but my suspicion of power supply are correct. I replaced the power supply and it is reliable works as expected. I don't know what was wrong with the original, low voltage, main ripple?

    Thanks for your time. Problem solved.

    Alan S.

  • ImporterProcessServer.exe error and Application Adobe Premiere CS4

    A number of times now I crushed spontaneously out of Adobe Premiere CS4 with the following error:
    -------------------------------------------------------------------------

    ImporterProcessServer.exe - Application error
    The exception of integer division by zero.
    (0xc0000094) occurred in the application at location 0x08c9bf5b.

    Click on OK to terminate the program.
    Click on CANCEL to debug the program.
    -------------------------------------------------------------------------
    Clicking Cancel closes the program, still in the way.

    I have a _ of a date limit under me and it does not happen.

    Anyone has any ideas on what's going on?
    I've read a couple of the other son of error ImporterProcessServer.exe on here... they are not the same. I don't get an error that it is leaving his job.

    Thank you.

    Jeff

    It is a problem of Adobe - is not a Vista problem.  Please contact the technical support for this product at:http://www.adobe.com/support/premiere/ and they must be willing and able to help you.  It is said expressly in the error message that it occurredin the Application.

    If they blame Vista, ask them to speciics on what exactly they think is wrong and why exactly they think it's Vista and not their program.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • 0xc000001d error occurs while open Adobe premiere pro application

    0xc000001d error occurs while open Adobe premiere pro application

    KB2999226 is listed in the installed updates?

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    You will find support for Adobe Premier Pro in this forum-online https://forums.adobe.com/community/premiere

  • Could not launch/uninstall Adobe Premiere CS6

    Hi all!

    I just install Adobe Premiere CS6 in the but to do video editing.

    It appears in my app list, but can't find it on my PC! And impossible to uninstall not liked, the following error message appears:

    Exit code: 7

    Please see specific errors below for troubleshooting. For example, ERROR: DW028, DW039...

    -------------------------------------- Summary --------------------------------------

    -error fatal 1, 3 or errors

    ERROR: DW028: InstallOperationsQueue: instruction set is empty

    ERROR: DW039: the charges specified in the deployment file are already uninstalled.

    Please specify any other relevant measure of payload besides the driver.

    ERROR: DW028: InstallOperationsQueue: instruction set is empty

    FATAL: DW028: could not open the queue of the operation

    Like all my apps are en CC version, is it possible that it prevents the CS educational version?

    Thank you for your answers, I block a bit there!

    Emilie.

    Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html

    You have, of course, the required 64-bit operating system?

    What is your operating system?

  • Adobe Premiere using 99% of memory and freezing computer

    Hey all,.

    I encountered a problem with Adobe Premiere use almost all of my computers from active memory. I use first very well for about two months and was in the middle of editing a video of 5 minutes. Usually, when I'm editing, in the Task Manager, he said I use about 4 k Mo of memory. Now all of the sudden opening of this project, I use 12 k Mo of memory. The project is delayed, stops responding and hangs my computer. I don't know what caused it. I have a laptop ASUS game that is more than capable of dealing with this software and it worked perfectly. Something to note is that all this happened last Friday, after that I updated the first. Any help finding this would be really appreciated!

    Processor2.6 GHz Core i7 6700HQ
    RAM16 GB DDR4 SDRAM MEMORY
    Speed of memory2133 MHz
    Hard driveDrive HARD 1 TB + NVMe
    Graphics coprocessorGTX970M 3GB GDDR5 NVIDIA

    Jim Simon mentioned in another thread as a known problem. No matter who he knows in OS X, or is this windows-only so far?

  • Is Adobe Premiere Pro download or cloud based only

    I work real estate with my wife and almost everything is cloud based but have questions about Adobe Premiere Pro. Is this program downloaded on my pc or should I sign online to access and download clips to create a video and make adjustments? I have dsl service and concerned about the fact that when we're on the whole line & or I lose my internet connection, I lose access to Premiere Pro. Sometimes, in our House, 3 of us may be onto something and he'll hang up or freeze. If I sign up and that's the case, I'm wasting my time. Can someone explain how this works? I use LR6 but I paid for the program and its on my pc so I do not understand how it works. There's a program that I use is called successive Animoto that is cloud-based, I connect, download videos or images and create my video. Its very time consuming downloading videos and images, if Adobe Premiere Pro is similar, I might have to rethink to use it. Thanks for all the assistance provided, hoping to get some answers... jp

    The software is entirely resident on your computer as long as you pay the monthly cost.  You don't have to be online to use it, but from time to time you have to connect.  I have a computer that is in my office who is not onllne except in very brief circumstances for a few minutes every few weeks.

Maybe you are looking for