Adobe Presenter "internal error."

In Adobe Presenter Video Express, whenever I click the page layout button 'Two', I get a message error popup that says "Application has encountered an internal error.  Everything else seems to work very well.  Any ideas how to solve this problem?  Using PowerPoint 2010, 32-bit on a Windows 7 computer.

Was able to get a representative of the technical support on the phone... it's apparently a known design problem that will be hopefully resolved with the next version.  In the meantime, this also seems to be associated with the selection of the display resolution.  In Presenter Video Express, click on the settings icon in the upper right, then Preferences. Select (or deselect) the option "change resolution display during recording.  Once I changed this setting, the issue went away, but now, I can change this setting back and is not resurfacing?

Tags: Adobe

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