Adobe Pro 10 update won't complete installation

Hi - I have 10 Pro and whenever you are prompted to try to install the updates.  I fell for almost a year now.  The installation process gets to a point in the registry key where it just stops.  It does not give a code or an error message, it just freezes.  We have uninstalled and reinstalled the program several times and nothing has helped.  What should I do?

I wasn't able to access the same with your link.  But!  I googled real enforcement until something gave me the 10.1.4 extension and I was able to get it downloaded from this research.  I really appreciate your help.  Happy Friday!

Thank you and have a wonderful weekend!

Tags: Acrobat

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