Similar Questions

• Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thank you

  Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thanks Jo

  Hi Joanne,

  Do you mean that you're not seen the monthly plan? Can please sign in the stock site, go you to: plan pricing and membership Adobe Stock | Adobe Stock and send me a screenshot of what you see? This will help me to solve your problem.

  Thank you.

  EBQ

• Cancel Adobe Stock at exactly 1 month

  I went to cancel my subscription Adobe Stock today, exactly 1 month after signing (joined on 2/14 and it is now 3/14).  Looks like I was charged today, so apparently the rules are charged once I'm stuck with the plan.  Is this fair?  If so, it sucks.  I get it if I come back on 1 month + 1 day, but this seems to be a grey area which should benefit to the Subscriber.

  Thoughts?

  Kind regards

  Kevin

  Hello

  Cancellation must be done before the renewal date - before March 14, in this case.

  I will arrange for subscriptions to be cancelled and pay for March.

  Kind regards

  Bev

• Cancel my try Adobe Stock free for one month * "risk free cancellation within the first month.

  I am in my first month and yet you charged me $178 to cancel this free trial version.

  This seems to be a tactic of the bait and switch.

  "

  Try Adobe Stock a month for free*

  • Get 10 free images to use in the coming months
  • Your first month will be refunded when you sign up for a year of Adobe Stock (10 images a month plan) to US$ 29.99/month (plus taxes)
  • "Cancel without risk in the first month.

  Please notify.

  Klaus Childs

  Hi Klaus

  Sorry for the confusion caused.

  The system calculates automatically the cancellation after 14 days according to the standard subscription terms.

  However, with the Stock promotion cancellation fees will be not processed if cancellation is made within the first month.

  Kind regards

  Bev

• Can I use Adobe Stock images for reference shots in limited edition prints and paintings for sale?

  As a painter, it is difficult to take animals, etc. blows of reference for paintings. Can I use stock adobe like those of reference shots for paintings that will sell eventually as well as limited edition prints?

  Hello

  A licence would be required - see pictures of free of rights, pictures and graphics. Adobe Stock

  Kind regards

  Bev

• Adobe Stock going by calendar month or the date of registration to download the Image 10?

  Hello

  I just signed, uploaded 10 images between 2/12-2/29, then tried to download more today and could not.

  Adobe uses the months of the calendar from the Date of registration to decide when to expire the 10 free downloads.

  Hello

  This is the date of the sign.  However, you seem to have used your 10 February image allowance so that can purchase individual images or wait until the date of renewal for your new allocation.

  Thank you

  Bev

• Adobe Stock - 10 images per month (one year)

  Hello

  I have a Stock of Adobe - 10 images a month plan (one year) for two months (first month free) now.

  I would like to stop the plan, but I can't find out how.

  Can someone please explain how do?

  Thanks, Katrien

  Hello Katrien

  I canceled the plan as requested.

  Kind regards

  Bev

• Can not buy Adobe Stock 750 images per month.

  I want to buy 750 images a month with monthly plan. By clicking on 'buy now' just said "something went wrong" - why?

  Looking to add to your individual account or the account of your team?

  Please check that you are connected with ID Adobe associated with the account that you are looking to add actions to.  If it's a story of the team, then the admin account must buy the Stock subscription.

  Thank you

  Bev

• Download of images licensed from Adobe Stock

  I decided to try Adobe Stock and signed for free downloads of the 10 image.  I have some pictures in a library that are approved through this offer.  How can I download a file of possible resolution above on my computer? Or download at all, no download option anywhere in the Stock Photo pages or library that I see?

  Thank you

  This documentation should help you.

  I bought licenses for images, but no download option.

• Can I buy Adobe CC for only two months, or what I have to pay monthly fees, at least for a year?

  I am a student and would like to purchase an Adobe CC license that is only for the next few months, when I open courses. Can I interrupt my plan after two months without extra cost, or I have to pay at least an annual fee?

  FAQ: What plans are available for creative cloud?

  Here you will find the various creative cloud plans: Creative Cloud Membership Plans

  It is intended for individuals, businesses, students and teachers and schools and universities. Select the appropriate tab to see price details.

  Membership stock plans

  The following plans are currently available:

  Photography: annual plan paid monthly or prepaid annual plan

  Unique App: monthly

  Complete/All Apps: plan annual paid monthly, annual prepaid or monthly plan

  Complete with Adobe Stock: Annual plan paid monthly

  Cloud page creative: creative cloud

  FAQ Plan:

  Common questions of creative cloud

  Plan of cloud creative photography

  Creative cloud to teams

  Creative Cloud for businesses

  Creating cloud licenses for education

  Creative cloud for students & teachers

  Creative cloud for the Government

  Service will begin as soon as your payment is processed.  Your membership will be automatically renewed at your renewal date each year until you cancel. Renewal rates are subject to change, but we always have to first inform you if they do. If you cancel within 14 days after your order, you will receive a full refund. If you cancel after 14 days, you will be charged 50 percent of your remaining contract obligation and your service will continue until the end of the this month billing period. Cancellations can be made at any time by visiting your page to manage an account or by contacting customerservice. (Please ensure to connect to http://www.adobe.com/ with Adobe ID that is related to your membership before contacting our support team)

  Concerning

  Megha Rawat

• I moved from Dollarphotoclub to Adobe Stock but subscription does not work.

  I transferred from Dollarphotoclub to Adobe Stock and took the monthly discount package, but when I go to subscriptions it is not in my plan? How can I continue to get images of every month at the club photo dollar discount?

  Hi souldr

  Have you migrated your unused DPC downloads - I don't see any in your Adobe account?

  Please see the FAQ for more details - Dollar Club Photo - photo galleries free high quality royalty and vectors - Club picture Dollar

  Thank you

  Bev

• Searched in Adobe Stock images do not appear on the Web page

  I have an active subscription to Adobe Stock 10 images per month.  It worked fine for months. Today, when I look for an image of that page is in place and tell me how many images matching my search but it WILL NOT DISPLAY IMAGES.

  It maintains the information on "get 10 free images a month, etc."

  The Web site has problems displaying images?

  Hello

  We are not aware of any problems with the site of Stock.  Please clear your browser's cache/cookies & try again or try another browser.  If you continue to have problems, let us know.

  Kind regards

  Bev

• Cancel Adobe Stock at least don't plan y keep licenses of imagenes no also

  Plan of el cuento con Adobe Stock - 10 images per month (the month). Cuento con 95 imagenes in este momento as aun no utilizo para y quisiera garter belt el plan no dejar acumular imagenes y poder las use than I currently have. The question are: Al momento to cancel el plan, sigo habilitada para used esas imagenes 95 what are themselves pagaron y las obtain licenses? o no?

  Unfortunately, if you cancel the subscription, you lose credits without a license.

• Adobe Stock to deal with my computer as a Mobile device.

  Adobe Stock doesn't let me download the pictures on my computer, as I downloaded before.  It maintains deal with my computer as a mobile device and not allowing me options that are available to them.

  Hello Jonathan.

  The engineering team has released a fix for this problem. The site of Adobe Stock seen chrome was wrong identify laptop computers of the user as mobile devices and only allowing the user to upload photos. If please try again and let us know if you have any questions. Thank you for your patience.

  EBQ

• Cancel renewval Adobe Stock and discounts

  I buy months to subscribe in Adobe Stock. I order only a month, but now I have pay secon time automatically. I don't need two months, and I don't have any images neend. I want money back for the second month. My account [email protected]

  I speak with your assistant in the cat. He said: "I need to pass the case to the competent team to check and help you with this. They will notify you by e-mail within 2-3 business days. "His was 10.12.2015. It is now 17.12.2015. That's the problem?

  Complete this cat your Assistant:

  File number: 0217292830 Evgeny Kudryavtsev

  Here's what we know about your problem so far. It relates to:

  
  Changes in inventories

  Membership, account, change in payment

  Cancel your membership changes

  
  Hi, we are helping other customers in line in front of you. We will be with you as soon as possible.

  In the meantime, you can try our community forums where experts are online 24/7.

  
  Now you can chat with Kabir.
  Please do not close the discussion window or browser tab because it will end our chat session.

  14:15:01

  Kabir:

  
  Hello! Welcome to the Adobe Customer Service.

  14:15:10

  Kabir:

  
  Hi Evgeny.

  14:15:36

  Evgeny Kudryavtsev:

  
  Buy hi Kabir.I month to subscribe in Adobe Stock. I order only a month, but now I have pay secon time automatically. I don't need two months, and I don't have any images neend. I want money back for the second month. My account [email protected]

  14:15:50

  Kabir:

  
  I have received your request. I would like 2-3 minutes I check with the subscription and account to help you in the application.

  14:15:50

  Kabir:

  
  Please stay on the line and do not close the chat window or browser to ensure our chat session connectivity.

  
  You will receive your chat transcript at [email protected] at the end of your cat.

  14:17:54

  Kabir:

  
  I checked and see that you have the Adobe Stock - 10 images per month (the month) from October 28, 2015 and it has renewed for 2 months on November 28, 2015. And I also see that the subscription has already cancelled your end. And it is not possible to order any refund for you since it is a month to month plan. However, you will be able to use till: Dec 28, 2015.

  14:19:57

  Evgeny Kudryavtsev:

  
  When I buy this plan - I do DISALLOW renew box! Why should I pay? His mistake of your service. I decreed not renew for the second month.

  14:20:53

  Kabir:

  
  Evgeny, I would like to inform you that Adobe all the subscription renewed automatically, if you do not cancel the subscription before it renews for one another month you is automatically moved to the second month.

  14:21:31

  Kabir:

  
  And we can refund for subscription only within 14 days of the original order.

  14:22:48

  Evgeny Kudryavtsev:

  
  Now less than 14 days after the last payment

  14:23:17

  Kabir:

  
  Evgeny, as I informed we can refund for subscription only within 14 days of the original order no renewal.

  14:23:28

  Evgeny Kudryavtsev:

  
  And I see nothing about renew automatically, but I saw renew checkbox and ban.

  14:24:44

  Kabir:

  
  Adobe Stock - 10 images per month (the month) is a membership that automatically renews itself every month.

  14:25:13

  Evgeny Kudryavtsev:

  
  It turns out that are misleading and not fraud.

  14:27:21

  Evgeny Kudryavtsev:

  
  If you do not save my money - I'll go to the police with allegations of fraud.

  14:27:37

  Kabir:

  
  Evgeny, if you feel like that. I can go forward and escalate the case to check an exception in this case.

  14:28

  Kabir:

  
  I need to send the case to the competent team to check and help you with this. They will inform you by e-mail within 2-3 business days.

  14:28:51

  Evgeny Kudryavtsev:

  
  Thank you. I'll wait.

  14:29:25

  Kabir:

  
  Is there anything else I can help you?

  14:29:53

  Evgeny Kudryavtsev:

  
  N °

  14:29:59

  Kabir:

  
  Please contact Adobe.  We are available 7 days a week, 24 hours a day. Good bye!

  
  You have finished this chat session. Please contact Adobe.

  Hello

  I apologise for the inconvenience.

  I will be climbing the case and you will get a confirmation for the same thing.

  Kind regards

  Sheena