Adobe STOLE my money

Similar Questions

• Adobe, we are tired of you. expecially if you stole the money. I'm still waiting to solve the problem of the double charge.

  Adobe, we are tired of you. expecially if you stole the money. I'm still waiting to solve the problem of the double charge.

  Hello

  Sorry for the inconvenience.

  We see that you have an adobe account with e-mail and with the forums.

  Also I see that you are charged twice per month.

  I would kindly ask you do support adobe touch for the same.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Let us know if this helps!

• Creative cloud cancellation, Adobe still takes money from my bank account

  Even though I cancelled the student creative cloud, Adobe still takes money from my bank account even if I can't use the software. In addition, I m not able to communicate with their support, because there is no email address and the cat is open, when I'm at work. I hope that someone of the adobe people who read and they send me my money!

  Please see I sent a private message.

• Help, please! Adobe has taken money from my card, cancelled my subscription and tell me there is no trace of it. It's the flight! How can I solve this? The customer support has done nothing.

  Recently, I was in contact with customers via online portals for updating my billing payment method. What is happening now is that Adobe took the money ($449.99) of my new card, cancelled my subscription and denies that there is no record of this transaction. I contacted customer support several times and asked me to wait a few days to review it and never come back to me. It is not good enough, as far as I'm concerned, it's flight and I need a higher level of support to solve this hurt.

  Please help, I don't know what to do a. I want to be able to reuse the adobe products.

  Can you please provide the following details by private messaging?

  1 last 4 digits of credit card number

  2. expiry date

  3. type of card (Visa/Amex)

  4. name of the holder of the card

  5. amount & date responsible

  I can get studied.

  Concerning

  Stéphane

• eGuys I stopped using creative cloud and my subscription is over, but why is adobe still taking money from my account? my subscription is on free trials now so why am I still pay for it? Can you please help me

  Guys please help me because I think that its just ridiculous what im paying for free tests for the moment. To be honest, adobe should know that my subscription is over, so they should stop taking the money on my account. I went to my Bank and they said you need to talk to adobe. I tried to call adobe, but nobody takes over until then, what can I do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• BlackBerry smartphone App World stole my money

  I bought a game free and then decided I want the full version. I bought it and it took money out of my credit but I have no new game. When I went back to App World it says it was uninstalled, but I hadn't used yet. How to get back my game or my money?

  Solved it myself

  I had to go through a whole process of backup, updated software, updated app world and restart my devoce several times.

  Reinstall the button then finally appeared.

• Adobe Creative dc, money back guarantee.

  I paid for adobe dc days 2 days ago. Now I decided to change my package to creative cloud his best so I can access all applications.

  This means that I paid for Adobe acrobat (PDF) and the overall plan. Can someone tell me if I can get refund on Adobe acrobat (PDF) since its inception already plan cloud.

  Thanks hope I made my point clear.

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Help, please! I have paid for Photoshop in creative cloud, but does not refresh the creative cloud subscription. What should do? Adobe really steal money from customers?

  ???

  Hi Karp125521,

  not those stolen money here. Orders may take up to 24 hours to process, so check at a later date.
  If your subscription still not changed then please contact the Customer Care Team via this link:

  " Contact customer service

  Kind regards
  Maurice

• Hello, is there a way I can change the settings on my Cloud subscription to enable me to do my own annual subscription payments, instead of Adobe automatically withdraw money?

  I subscribe to Adobe Student Creative Cloud, which requires an annual payment to renew my subscription. This year, around my payment date, we received an email saying that Adobe has removed our payment on the card on my subscription account. Is there a possible way to change the method of payment so that we could make our own manual payments through our Adobe ID on the date of payment. I have scoured the Adobe website already and haven't found an option that will allow me to do.

  Creative Cloud membership is automatically renewed until its cancellation.

  Please refer to our terms: education terms and Conditions

  "After the first year, we will renew automatically for another year at the then standard monthly price in force (currently at $29.99 / month) unless you cancel."

• Adobe stole... I still cannot download my purchase...

  I bought a download for adobe elements 11 card. When I came home and tried to download from 'adobe.com/go/getserial' he gave me a key and a download link. When I click on download, it went straight to a "404 page not found." I tried 6 times and was never able to install. I tried to return the card, but they claimed that I had already used it, which was partially true BUT I NEVER DOWNLOADED THE PROGRAM THE LINK has NEVER WORKED. adobe support that has the worst ive never known service quoted me. not only you guys don't have a number 1800 contactless, but one that is available costs $ 40 per call! I tried the support free chat 5 times until I finally someone to listen to me. Oh, but instead of actually comfortable me the tech off my number of series, said guy he registered the key on my account which he did not. now when I go to "adobe.com/go/getserial" and punch in the key rather than show me my serial number as well as a link that goes nowhere, it turns into an error message that starts with the word "null" I honestly intend to use this product, but after this experience I find it very difficult to continue to buy software from adobe. I CAN NOT AFFORD to IGNORE THE FACT THAT I SPENT $ 100 MILLION ON a DOWNLOAD THAT has NEVER WORKED... either incidentally, my system can handle the software I tried adobe trial 12 items and it worked fine! I will file a complaint with the better business bureau or I will contact the media if nothing is done to remedy this... Please, of a human being to another, all I ask is a solution. THIS IS FRAUD, I PAID FOR A SERVICE THAT HAS EVER BEEN RECEIVED.

  11 is an older version.  Adobe does not sell the old versions.  Your problem is probably with the one who sold you the card.

  In any case, nobody here is going to be able to help you balance your purchase... This is a user forum.  You will need to contact Adobe Support by chat or telephone if you want to continue trying to get Adobe to fix this problem.

  If you want to try, you can download the demo version of 11 items and use the serial number to activate it... but you say that you cannot yet download and for some reason, you think that the serial number is not good, I can't say that you offer this link will help.

  Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download to this site or the download may not work properly.

  Photoshop/Premiere Elements 11:

  l http://prodesigntools.com/Photoshop-Elements-11-Direct-Download-Links-PSE-Premiere-pre.htm

• Adobe took my money, but I get no product?

  When you try to download ' Adobe Photoshop elements 11 & Adobe Premiere elements 11 "I bought, I get the error".

  Your browser (Internet Explorer 4 or earlier) is not supported by macromedia.com. For the best experience, please use the latest version of one of the following browsers:

  I have Windows 8 running IE10.  What should I do?

  Use a different browser or download directly via prodesigntools links.

  If you follow the 7 steps you can dl a free trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  and activate it with your serial number.

  If you have a problem dl'g, you don't follow all 7 steps.  the most common mistake is not meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

• Why Adobe steals my money when I'm not using their software?

  I am an independent artist and there are several days in a month that I do not use their software. Yet, I am fresh, Saturdays, Sundays and days weeks at a time with having them the opportunity to temporarily suspend my account. Why can't have control of the time that I pay?  I feel robbed!

  You can choose the key card subscription sold re sellers, they are for 3 months, 6 months. We don't have any model for the daily load right now.

  Concerning

  Stéphane

• Getting ripped off

  I just need creative cloud for a month, so I signed up for the $ 20 per month. I was charged 3 times when I used only the first month. So, basically, adobe stole my money when I have not yet used their product. I tried to cancel, but they want me to pay 50% of what remains. It's totally un-American of them and it should be against the law or something. I will get my lawyers soon involve more than likely.

  Hi Jacobi,

  I apologize for the experience you had.

  Please see the General conditions for subscription in the link below:

  Adobe - General conditions of subscription

  Please contact support by calling/chat for requests for cancellation or refund.

  Contact the customer service

  Kind regards

  Sheena

• Adobe Support answering a serial number incorrect

  Adobe is deliberately fly my software and the blocking of its use.  Although they recognize my email address when I tried to create a new account to share with other consumers, they can't find my file and block my work Adobe product.  Please contact me for the class action against Adobe.  Here is the transcript:

  Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute (s) and 42 second (s) or more because there is 1 client (s) online in front of you.

  You are chatting with "Tanvi" now

  Alexander: Hello. Welcome to Adobe Technical Support.

  Alexander: Hi Dave.

  Dave: Ok

  Alexander: I understand that you can not use the product as you are being prompted to enter the serial number whenever you launch it.

  Alexander: Am I wrong?

  Dave: Yes

  Alexander: I'll be happy to check it for you and help you accordingly.

  Alexander: Can I have the serial number of the product?

  Dave: 1380-XXXXXXXXXXX

  Alexander: Thank you.

  Alexander: Dave, I checked this serial number is not valid.

  Alexander: Could you please re - check?

  Dave: You took my money and this software has worked for 3 years. Is Adobe shake me the most money?

  Alexander: Could please re - check you the serial number once?

  Dave: He checks on the input, but does not connect to your site for verification. He is a fraud.

  Dave: 1380-XXXXXXXXXXX

  Alexander: I have double-checked that the serial number is not valid.

  Alexander: Can I know where was product purchased?

  Dave: He worked for 3 years. It was bought online from Adobe.

  Alexander: I have the order number please?

  Dave: It verifies as valid on my computer. I think your system is broken.

  Dave: It's a new way to your customers on the old software of cheating?

  Alexander: Dave, could you please provide me with the order number so that I can check this for you?

  Dave: Three years ago. I have no records.

  Dave: I am the victim of some sort of program hacker with Adobe and Starbucks?

  Dave: It is outrageous that I spend my time to solve a problem created by Adobe.

  Alexander: Excuse me, in this case, I will not be able to check further for you.

  Alexander: The serial numbers generated by us receive decoded in our systems, and if you are facing problems and had purchased it from Adobe directly, we can check the order number and you help with this

  Alexander: We will not be able to check this more later that the serial number is not decode and we don't have any record of an order under your account to verify this.

  Dave: There is no way I have the original documents to purchase three years ago. Adobe must know this and target older users to invalidate the software.

  Alexander: If you have proof of purchase or adobe order number for the product, you can contact us back and we will be happy to check for you and help you get the correct serial number

  Dave: Please give me a number that will unlock my software.

  Dave: It's theft and consumers need to fight back. How many others run you this type of scam on?

  Alexander: I'm sorry Dave, as I have said, we cannot check this and help you unless you have the order number or any proof of purchase order.

  Alexander: Dave, there is no scam in this.

  Alexander: We will need to verify proof of purchase or order (if purchased directly from Adobe) so that we can check this and help you

  Dave: My software has worked and now it does not work. Adobe is responsible for the death of a product purchased from Adobe. Your download system is a fraud in that it leaves no recourse for consumers. I've will file a complaint with the BBB and my Member of Congress and senators.

  Alexander: We will be happy to check for you however, we will not be able to go forward without any evidence of valid purchase.

  Dave: Proof of purchase is electronic. You steal my product. Please validate my serial number.

  Dave: Your files were hacked or lost. This product has worked well for 3 years and now you steal from me.

  Alexander: Dave, if it was an order of download from Adobe, I apologize for this information was not clear that the download links are available in the account of the customer for only 2-3 years.

  Alexander: There is no record for all orders under your email [email removed by host address]

  Alexander: May I know if the order was purchased using a different email address?

  Dave: You must provide documents indicating that you have not met a data loss. So far, validate my serial number.

  Dave: Your records are at fault.

  Dave: I use a lot of addresses and address, it may have been bought in is no longer available.

  Dave: Adobe lost my file and is now stealing my software.

  Alexander: Dave, that is not the case.

  Dave: That was 3 years ago. You have no right to invalidate my software purchased from Adobe. Your files are faulty and consumers need to know that adobe is not reliable.

  Alexander: We're not invalidate your software.

  Dave: You struck down software running because of the failure of your system. Please provide a good number so I can get back to business.

  Dave: Your system refuses to unlock my software. Adobe is not at fault. All the financial considerations are the responsibility of Adobe. It is a lawsuit that could cost billions of Adobe.

  Alexander: We will be happy to check for you and help you get the correct or a serial number of replacement however, as I said, we will need proof of purchase or any information on the order before we can move forward.

  Dave: Please validate my number is valid on my computer.

  Alexander: Dave, we will not be able to do something now that the serial number is not decoded in our systems.

  Alexander: In addition, a proof of purchase or any information about the order so that we can check it and give you the good news or a replacement serial number.

  Dave: All records are electronic, and I do not have. Maybe I could spend hours going through old emails 3 years ago. I would perhaps better served to hire a lawyer and Sue lawsuit to reveal that Adobe has corrupted records and runs a scam on the owners of the Adobe client software.

  Alexander: Be aware that it is difficult for us to check the details and go further to help you without any information about the order.

  Alexander: Dave, I understand your concern and frustration over this however, is not the case.

  Dave: Adobe has stolen my software with automated programs that are defective. We belong to you to provide documents that show how you have lost my validation codes.

  Alexander: It is a scam and we are voluntarily invalidate your software.

  Dave: You shake me up for another few hundred dollars?

  Dave: Adobe has purposly invalidated software that worked without problem for 3 years.

  Dave: I can send screenshots to prove it.

  Dave: Please provide me with numbers to correct the problem to Adobe.

  Dave: How many others has Adobe run this type of scam on?

  Alexander: Dave, as I said, this is a scam, or we are voluntarily the invalidation of your software. In addition, we do not refuse to check it for you and provide a replacement serial number or you with the good.

  Alexander: However, pleaser understand we have any evidence or information about the order, so that we can go far because we will be unable to verify anything without any information.

  Alexander: You can check if you have the order confirmation email or whatever it is of this sort and then contact us back with her

  Dave: You have access to the software and the serial number. Adobe it valid and blocked the use of a product legally purchased from Adobe. Adobe has not properly managing and blocking my use of my software illegally. Please provide the validation of my code or a replacement code.

  Alexander: We will be happy to check and get the correct or a serial number of replacement for you as soon as possible.

  Alexander: Dave, we can check the serial number and let you know that if we have the order number or the email address through which it was purchased.

  Alexander: However, there is no order listed under the account to [e-mail removed by host address] and you did not mention if the order could have been placed with a different email address.

  Alexander: If there is a possibility that you may have used a different email address, please give it to me so that I can check if there is no trace in this account

  Dave: I don't like any failure of Adobe to properly store recordings. All I know is that this software worked fine for 3 years and now Adobe is deliberately block its use.

  Alexander: If not, please check the order confirmation email or any information/evidence so the order and contact us as soon as we will not be able to do something or proceed further without any information.

  Dave: Try this [email removed by host address]

  Alexander: Dave, he is there no order listed under [email addr ]

  Dave: Adobe is responsible for blocking my software on my computer [email removed by host address]. Do you think that consumers will appreciate that Adobe can lose records and block their products?

  Alexander: Dave, as I said before, this is not the case and we would certainly want to help you get the correct serial number

  Dave: He is a fraud and a shakedown. If you can't find my file, what is the resolution?

  Alexander: However, we need some information to this review for you

  Dave: If I remember correctly, the price was about $ 300. Do you mean that I have to pay $300 more?

  Alexander: Please understand that we cannot spend any more without any information.

  Alexander: I don't ask that you pay for the software again.

  Alexander: We need a any information or evidence so that we can take the next step to check that and hell cela for now.

  Dave: Then what should I do? Adobe stole my ability to use my legally purchased software.

  Alexander: There is nothing that can be done now without any information/evidence of the order.

  Alexander: Please check if you have the order confirmation email or any kind of information / evidence of the order.

  Alexander: You can contact our service the customer with whom for more help

  Dave: I need proof Adobe suffered no loss of data is illegally stolen my software because of the failure on part of Adobe. It will take Adobe to provide documents in court.

  Dave: What are the details for your legal department?

  Alexander: You can contact our customer service

  Alexander: The phone number is: 800-833-6687

  Alexander: They are available Monday - Friday, 05:00 - 19: 00 PST

  Alexander: Is there anything else I can help you?

  Dave: Yes, your name will appear in the trial.

  Alexander: My name is Tanvi Arora.

  Alexander: Please contact Adobe. Good bye.

  Thank you for chatting with us. Please click on the 'Close' button in the top right of the chat window to tell us how we did today.

  DaveJohnn I checked on e-mail addresses, you have included on your transcript, but I'm not find all the products registered under either of these accounts.  You can certainly try to register your serial number, as well at http://www.adobe.com/support/registration.html.  Alternatively, you can try the steps listed in the http://forums.adobe.com/message/3987968#3987968 if you can think of all additional accounts that may have saved you your software under.

  There are sometimes problems of software that can cause your serial number displays as being not valid on your specific computer.  The fact that the representative identified cat your serial number as invalid if would seem to indicate that this is not the case in your situation.

  If you want private me message with your serial number, I can verify the findings of representatives of cat for you.  Although you can do this yourself by trying to register your product as described above.

• How can I contact Adobe on my refund!

  Hello!
  I used en an Adobe CC PS, but now I realized that its 'not for me '. I found the link to Adobe where cancellation of the membership was written. I did it. And I also read that Adobe can return money back. I have not used my membership to more than 6 days. I found the help page where I found don't get option no chat with Jack in charge, but the link is not active. I want technical support representative tome to inform reimbursement that Adobe offers, now it seems that Adobe does not want to repay the refund.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Cloud:

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  Non-Cloud:

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )