AE 2015.3 stuck on the screen flash suddenly

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• Stuck on the screen of HP recovery and cannot start windows

  HP Pavilion
  Model: 17 - 1215dx
  
  If you need the serial number or the fn, just ask. I didn't post too much sensitive information.
  
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  The SecretLight

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post you need to grab your laptop and wanted to help - but we need more information.

  You said that your laptop came originally with Win10, but then later, you said you tried to go back to Win8.1, you can then said, it's the original OS.

  So, who was the original - Win8.1 or Win10?

  Ask because if it came with Win8.1 and you UPGRADED to Win10, while Microsoft tells you that there is no risk in the upgrade of Win10, because they allow you to believe that you can always go back to your original OS and setup within 30 days, the ugly matter faction is that the Win10 GoBack feature turned out to be unreliable - and when it fails She can let the machines in a corrupt State - which is not always the case, it happens often enough to be a problem, but you will get no warning beforehand that he goes to the trash your PC!
  
  The Win10 upgrade is known, in some cases, corrupt the partition of recovery that are stored by the OEM that built the original machine.  It's pretty much guarantee that no HP recovery will work.
  
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  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
  
  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
  
  Or, if you prefer, you can do the same by contacting HP Customer Service:
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  Good luck
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the thumbs-up symbol to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
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  Hi there @NickRDavis,

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  Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems. So please try and connect an external monitor or TV to your laptop to see if the screen displays correctly there.

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  If you manage to get the laptop lights using the troubleshooting links in the previous questions, please try a Test hardware. HP provides the diagnostic software that you can use to test the hardware components on your computer. to disprove or confirm the hardware failures when something is wrong.

  Thank you for your participation in the Forums of HP where we want to help you as well as others who may encounter a similar problem that you have. Please consider tagging the post in order to resolve your problem as "Accept as Solution" to help other members of the community!

  If you need assistance, I would be more than happy to continue to help. When you repost, please provide me with the detailed results of the above troubleshooting and your model number (How can I find my model number or product number?).

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  Original title: stuck

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  Hello

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