After the new installed hard drive, DVD player, not to recognize any media

given that I had a new hard drive installed my dvd will not play any type of media, or play any DVD including those that I burned to a disc, since the new drive has been installed. I tried to download the drivers and utilities, I got with my comp. but like I said it will not read. I even tried to download dell canada drives, but still no help. also, my webcam does not work as well and again tried to download from disk but no luck.

Hello

·         What happens when you insert the CD into the CD/DVD drive?

·         Do you have an error message when you try to play the CD?

I suggest you try to fix this problem automatically by clicking on Fix It in the steps below:

Step 1:

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

Step 2:

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Step 3:
Your CD or DVD drive cannot read or write media - Fixit

http://support.Microsoft.com/GP/cd_dvd_drive_problems

If the issue still exists post returns with the information requested in questions.

Tags: Windows

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