Agent of Cisco ISE - NAC is not downloading
Hi all
Download NAC agent does not occur for customers. It redirects to this Web page, but shows error as "the administrator has disabled the download feature. What could be the problem?
The error message is displayed on the page of ISE or just a generic Windows error?
Tags: Cisco Security
Similar Questions
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Authentication (Windows Server 2013) AD Cisco ISE problem
Background:
Has deployed two Cisco ISE 1.1.3. ISE will be used to authenticate users wireless access admin WLC and switches. Database backend is Microsoft running on Windows Server 2012 AD. Existing Cisco ACS 4.2 still running and authenticate users. There are two Cisco WLCs version 7.2.111.3.
Wireless users authenticates to AD, through works of GBA 4.2. Access admin WLC and switches to the announcement through ISE works. Authentication with PEAP-MSCHAPv2 access and admin PAP/ASCII wireless.
Problem:
Wireless users cannot authenticate to the announcement through ISE. This is the error message '11051 RADIUS packet contains invalid state attribute' & '24444 Active Directory failed because of an error that is not specified in the ISE'.
Conducted a detailed test of the AD of the ISE. The test was a success and the result seems fine except for the below:
xxdc01.XX.com (10.21.3.1)
Ping: 0 Mins Ago
Status: down
xxdc02.XX.com (10.21.3.2)
Ping: 0 Mins Ago
Status: down
xxdc01.XX.com
Last success: Thu Jan 1 10:00 1970
March 11 failure: read 11:18:04 2013
Success: 0
Chess: 11006
xxdc02.XX.com
Last success: Fri Mar 11 09:43:31 2013
March 11 failure: read 11:18:04 2013
Success: 25
Chess: 11006
Domain controller: xxdc02.xx.com:389
Domain controller type: unknown functional level DC: 5
Domain name: xx.COM
IsGlobalCatalogReady: TRUE
DomainFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
ForestFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Action taken:
Log Cisco ISE and WLC by using the credentials of the AD. This excludes the connection AD, clock and AAA shared secret as the problem.
(2) wireless authentication tested using EAP-FAST, but same problem occurs.
(3) detailed error message shows below. This excludes any authentication and authorization policies. Even before hitting the authentication policy, the AD search fails.
12304 extract EAP-response containing PEAP stimulus / response
11808 extracted EAP-response containing EAP - MSCHAP VERSION challenge response to the internal method and accepting of EAP - MSCHAP VERSION such as negotiated
Evaluate the politics of identity
15006 set default mapping rule
15013 selected identity Store - AD1
24430 Authenticating user in Active Directory
24444 active Directory operation failed because of an error that is not specified in the ISE
(4) enabled the registration of debugging AD and had a look at the logging. Nothing significant, and no clue about the problem.
(5) wireless tested on different mobile phones with the same error and laptos
(6) delete and add new customer/features of AAA Cisco ISE and WLC
(7) ISE services restarted
(8) join domain on Cisco ISE
(9) notes of verified version of ISE 1.1.3 and WLC 7.2.111.3 for any open caveats. Find anything related to this problem.
10) there are two ISE and two deployed WLC. Tested a different combination of ISE1 to WLC1, ISE1 to WLC2, etc. This excludes a hardware problem of WLC.
Other possibilities/action:
1) test it on another version WLC. Will have to wait for approval of the failure to upgrade the WLC software.
(2) incompatibility between Cisco ISE and AD running on Microsoft Windows Server 2012
Did he experienced something similar to have ideas on why what is happening?
Thank you.
Update:
(1) built an another Cisco ISE 1.1.3 sever in another data center that uses the same domain but other domain controller. Thai domain controller running Windows Server 2008. This work and successful authentication.
(2) my colleague tested in a lab environment Cisco ISE 1.1.2 with Windows Server 2012. He has had the same problem as described.
This leads me to think that there is a compatibility issue of Cisco ISE with Windows Server 2012.
Yes, it seems that 1.1.3 doesn't support Server 2012 as of yet.
External identity Source OS/Version
Microsoft Windows Active Directory 2003 R2 32-bit and 64-bit
Active Directory Microsoft Windows 2008 32-bit and 64-bit
Microsoft Windows Active Directory 2008 R2 64-bit only
Microsoft Windows Active Directory 2003 32-bit only
http://www.Cisco.com/en/us/docs/security/ISE/1.1/compatibility/ise_sdt.PDF
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Different permission on Cisco ISE Mac address format
Dear all,
I have problem with my Cisco ISE,
It's design:
ISE - Core switch - 3Com - PC user
My case:
Authorization is based on Active Directory, and Mac address
The user with PC connecting to 3Com swtich Deny by ISE but is the Mac of the Format address is different with Cisco.
Cisco MAC address format: XX
3Com MAC address format: XXXX-XXXX-XXXX
3Com switch type is TRICOM 4210 26 - PORT.
Someone at - it experience with this? and how can change the mac address format in 3Com for user authorized by Cisco ISE.
Note:
Active Directory-based authorization is not problem with 3Com Switch.
From my experience, produces different is mac address of a different size, so this case not only for 3Com Switch.
Thank you
Arika Wahyono
Hello. Authentication using "work around the Mac address" is not a standard feature. The seller do differently. I do not think that this could work, but even if this is possible the solution will be not reliable because it is not standard basic.
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difference between cisco NAC agent and cisco Clean Access Agent
Hi all
If anyone has the idea on different between cisco NAC agent and cisco Clean Access Agent, please let us know your ideas.
Thank you
In 4.6, the agent has been revised and is now called the NAC agent. Previous versions were called the clean access Agent. So roughly, 4.5 and 4.1.3.2 agent are own access agents, and agents 4.6.x and 4.7.x are called NAC agents.
Some of the changes are moving a lot of the agent configuration in an XML file, redesign of the GUI, adding a service portion (of the sort that the agent of heel is no longer necessary) and the best journaling agent.
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Cisco ISE and the new Version of AntiVirus... not DAT
I am ready to go to our VPN ISE users. It was a great test and it seems that we are ready to roll.
Then comes a new version of our corporate AntiVirus software. We had Kaspersky EndPoint Security v8 since last August. Kaspersky now comes to Endpoint Security v10. It took about 3 months for compliance in ISE Module to allow the NAC Agent to recognize KESv10. But now, when we connect I get an error from the NAC stating bascially that the version of installed KES is no posture installation rules and he can't do anything. (see attachment for the exact wording)
I remember when we first set up the ISE, there was a screen that broke down the different manufacturers of AV and the different versions that would support ISE/NAC. I have no idea where it is now.
How to I update my sanitation/policies/rules to take account of two KES10 including, or simply change to allow version 8 +, or even ANY version?
I'm sure this is a simple solution, but I can't find it. I looked through a lot of documentation, and I even looked through a PDF of global laboratory on-site ISE posturing, and he can find.
Thank you
Dirk
Unfortunately, there are various known bugs related to the use of the browser "bad" that have been around for a while
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Cisco ISE and the fast user switching
Greetings,
In our deployment, we are interested in using the "fast user switching" which lies in the functionality of Windows. After searching for a while, I see that the native Windows supplicant is not compatible with the fast user switching. It does not appear that Anyconnect is either. Can you please inform me as to what suppluicant, I need research to enable the functionality of Switchign user?
We currently use ISE 1.2 Patch 4.
Thank you for any assistance.
David
Cisco EHT NAC Agent does not support Windows fast user change when you use the native supplicant. This is because there is not clearly the older user disconnecting. When a new user is sent, the Agent is hung on the ID process and the old user session and therefore a new posture cannot take place. According to Microsoft Security policy, it is recommended to disable the fast user switching.
Source:
http://www.Cisco.com/en/us/docs/security/ISE/1.2/user_guide/ise_pos_pol.html
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Hello!
Is anyone know about Cisco ISE?
I have a problem with the respect of the Posture. I installed the NAC Agent on PC, Catalyst 2950, and ISE. Authentication is great, but the Posture of compliance does not. I'll send you information if you want to help me.
Thank you!
Catalyst 2950 does not support costs (RADIUS permission change) which is required for enforcement to work: http://www.cisco.com/en/US/docs/security/ise/1.0.4/compatibility/ise104_sdt.html#wp55038
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Evaluation of posture transmitted by mistake using Cisco ISE
Hi all
I would like to help try to understand why a customer who has not been connected to the network for a little over a month has allowed full network access despite being older than 28 days AV definitions.
We have 2 mandatory requirements of posture,
1 Symantec Av MUST be installed
2. the definitions AV MUST be expired LESS THAN 28 days
Currently, the machine I have watch the defs AV as being 25 March 2013.
When I produce the detailed report posture, it shows me even that the two mandatory requirements described above were successfully which means that the endpoint is compliant posture. Clearly this is not the case if...!
Is there anything else I can check on the ISE to help debug this?
Mario
Hello
You may have two problems:
1 al ' ISE, you have a set global clients not supported of the NAC Agent (Android, etc.) that specifies what their default state of compliance. If the default setting is "consistent" and you do not have a rule in this customer service or you simply do not have client provisioning rules, any machine that does not fit in the provisioning rule (IE thinks them ISE which is not supported) Gets a consistent event compliance status if NAC Agent is installed and that the rules are not met.
2. problem of ANC Agent version?
I saw in the papers that you use NAC 4.9.1.6 agent but the latest NAC Agent recommended to be used with (later) ISE is version 4.9.0.51.
4.9.1.6 is a version of NAC Appliance and Cisco does not guarantee that is 100% compatible with ISE.
Check
http://www.Cisco.com/en/us/docs/security/ISE/1.1.1/compatibility/ise_sdt.html#wp78131
Cisco NAC Agent Interoperability Between NAC Appliance and Identity Services Engine (ISE)
Cisco supports different versions of the NAC Agent for integration with NAC Appliance and ISE. Current releases are developed to work in either environment, however, interoperability between deployments is not guaranteed. Therefore, there is no explicit interoperability support for a given NAC Agent version intended for one environment that will necessarily work in the other. If you require support for both NAC Appliance and ISE using a single NAC Agent, be sure to test NAC Agent in your specific environment to verify compatibility.
Unless there is a specific defect or feature required for your NAC Appliance deployment, Cisco recommends deploying the most current agent certified for your ISE deployment. If an issue arises, Cisco recommends restricting the NAC Agent's use to its intended environment and contacting Cisco TAC for assistance. Cisco will be addressing this issue through the standard Cisco TAC support escalation process, but NAC Agent interoperability is not guaranteed.
Cisco is working on an approach to address NAC Agent interoperability testing and support in an upcoming release.
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Group of endpoint Cisco ISE 1.4 hotspot
Patch 1.4 Cisco ISE 6
Cisco WLC 8.0.121
Setup
the WLC has a named Hotspot SSID. It uses mac auth with radius of the NAC to redirect to the Hotspot portal of reviews on the ISE.
drops flexconnect users in vlan 401 (with preAuthAcl), after the PSU, it is initially a COA to move users to VLANs 413 with permitInternetAcl
Description of the problem:
users connect to the SSID of the access point and get an IP address valid in vlan 401
redirected to the page of the hotspot on the ISE with a PSU and the PIN code request.
are they disconnect from the network and reconnect, the ISE sends a certificate of authenticity to move to 413 without the Hotspot portal.
what I've noticed, is that as soon as users get the redirect of the original Web page, they are moved to the endpoint group defined in the hotspot portal.
What I've read about this behavior makes me understand that it is a default behavior, but if that's the case then I'm not sure on how I can make my font to check if the PSU has been accepted.
Thank you
Maarten
Cisco WLC 8.2.100
Patch 1.4 ISE 6
Similar Hotspot ISE installation, of similar rules except change VLAN. I have observed the same behavior.
This configuration was working on patch 5.
Update:
I found a solution based on the following bug. Use the following attribute in the authorization rule. The success page remains but no Instant Internet access is available using this workaround solution.
https://Tools.Cisco.com/bugsearch/bug/CSCux22558/?referring_site=bugquic...
' Workaround:
"Use the LEAST 24 endpoints: LastAUPAcceptanceHours for example (means PUA agreed less than 24 hours ago). -
can not download the attachment for hotmail
Can not download the attachment for hotmail. The "uploading...". "sign never finished. But attachment downloading works in Internet Explorer. I tried to disable, uninstall and reinstall silverlight, but none of them seems to fix the problem.
You have a user agent which is corrupt and which identifies you as undefined GoogleToolbarBB
See:
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Windows 7 SP1 is not download the updates
Hi all
my newly built PC is not download updates windows for some reason any. When I click on check for updates, it just says: 'Check updates' and the realization arrives. even after hours together.
Windows Update - Windows 7 Validity/cover Valid from: may 2016 (2016-05-10) Valid up to the (probably): June 2016 (2016-06-14) This HowTo applies to the SP1 of Win7, which have been newly installed or have not been updated for some time. It should also help on systems that have been updated last month - just install the lack of updates in the list below in this case. These instructions have been tested only on the SP1 of Win7. Install the following updates before letting Windows search for updates, in order to avoid research taking "forever": KO Win7 x 64 Win7 x 86 KB3153199 Download Download KB3145739 Download Download KB3078601, "faithful" companion since August 2015 Download Download KB3087039 Download Download KB3109094 Download On newly installed systems Win7 SP1, it is not really necessary to install the updates from the list above; Just install a current Windows Update clients (December 2015 or later) on the table below. But since the list updates will be installed automatically in any case, no matter if they are installed manually beforehand. To reduce the memory and CPU all by searching for updates, the following updates must be installed as well: Windows Update client Just install one of these packages: KO Win7 x 64 Win7 x 86 KB3075851 August 2015 Download Download KB3083324 September 2015 Download Download KB3083710 October 2015 Download Download KB3112343 December 2015 Download Download KB3135445 February 2016 Download Download KB3138612 March 2016 Download Each of them reduces the memory usage of the Update Agent (having a good effect, especially on systems with less RAM). The following update is (probably) is not required if the Client Windows Update of December 2015 or later is already installed: KB3102810, reduced the load the CPU of the Update Agent. Source: the above is an abridged and modified from the original by another version. You can read the full version at http://wu.krelay.de/en/ -
Cisco FlexConnect 7510 does not start in the backup image. Yesterday I downloaded 8.1.102.0 on our master controller and rebooted when evertyhing was complete, the controller has not restarted in 8.1.102.0 it is stuck on the screen that says "cisco bootloader stage2 loading" I have hard reset the box with the power button and tried a couple of times. I looked at the material to break the boot with the 'ESC' key, but is not nothing to me either, even modified keyboards, comes to the white screen cisco F2 for Setup / F12 for the boot etc menu, but I'm not able to use the keyboard to enter this sequence. I have my controller to slave running 8.0.110.0 now that he's turned and took controll when the captain went to restart. For any help or suggestion would be greatly appreciated. Thanks Matt
"cisco bootloader loading stage2"
This happens when you connect a computer monitor directly to the WLC. If you connected in the WLC by using the console port, you should not see this.
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I have a question
1. is it possible to install the Cisco ISE software on the server machine to physical HP (without solution VMware or without the use of SNS-3415-k9 cisco device)?
2. for 2500 users online, I'll order L-ISE-BSE-2550, L-ISE-PLS-S-2500 and L-ISE-APX-S-2500 of basis, more and apex licenses. My question is HA (primary and secondary) application I need 2 licenses for each? (2 * L - ISE - BSE - 2550, 2 * L - ISE - PLS - S - 2500 and 2 * L - ISE - APX - S - 2500)
or just a license for each is enough?
3. If I implement Cisco ISE and HA on VMware environment, can I 2 L-ISE-VM-K9 licenses for each VM machines? and also I need 2 licenses for each basic, plus, and at the apex?
4. What is smart net Cisco and Cisco SASU? need to buy these for support and ticketing system?
5. What is license for cisco anyconnect (L-AC-APX-1 year-G)?
thnx in adv.
You can install ISE on a HP ONLY Server if you are using software virtualization (VMware or KVM).
The Guide of Installation of ISE sets out three options:
1 hardware appliance from cisco SNS
2. virtual machine VMware
3 Linux KVM.
The AnyConnect license is required to qualify with the features of the Apex. It is not installed on the ISE server, however.
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Unable to validate W7, file will not download error hr = 0 x 80070002.
Original title: cannot validate W7, file will not download.
www.Microsoft.com/Genuine/validation brings me to download some files, but the other will not download.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - FJT32 - QMPGB-GCFF6
Windows product key hash: KGSsbuo1 + 06XJlvCBpYnFCqWv54 =
Windows product ID: 00342-OEM-8992752-30004
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {8E9CD2E8-0A02-46ED-87A0-E65552B0DA19} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{8E9CD2E8-0A02-46ED-87A0-E65552B0DA19} 1.9.0027.0 6.1.7601.2.00010300.1.0.011 x 32 *-*-*-*-GCFF6 00342-OEM-8992752-30004 2 S-1-5-21-510506797-2341454740-740994307 Acer AOD255E Acer V3.16 (DDR3) 20110422000000.000000 + 000296D0900018400E4 0409 0409 Central Standard Time(GMT-06:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Starter edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530004-02-1033-7600.0000-0112011
Installation ID: 006101217201913792255496207841551590165891424593608471
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: GCFF6
License status: licensed
Remaining Windows rearm count: 3
Trust time: 31/08/2014-18:40:07Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current HWID of Hash: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAnJ/uMOBknD1wuS7/Rt8kZ943chk =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
WDAT INSYDE INSYDE
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPmHello Waco,
Thank you for writing to us, we are happy to help on Microsoft Community.
I understand that you are using Windows 7 starter edition and you are facing problems with Windows 7 showing as not genuine. Error code "0 x 80070002" indicated in the report of Microsoft Genuine Advantage.
I checked online and after researching, this error code can occur if software licensing and Protection Services is disabled.
I would ask you to try the steps of troubleshooting provided by Christmas D Paton on Wednesday, July 10, 2013 07:05. The troubleshooting steps will guide you on how to manually activate the software license and the Protection Service.
Event ID 3, Windows Activation error, check failure 0x8004FE21
Hope the helps of information provided. Let us know the results, so that we can help you further.
-
Cisco ISE 1.1.2.145 Admin authentication via the LDAP protocol
I have configured the LDAP protocol and able to retrieve our LDAP directory structure. Now, I'm trying to point authentication "Admin Access" Source 'External identity', which is the new LDAP IS I created. But I couldn't find an option to authenticate locally if for some reason the LDAP configuration does not work. I learned that the ISE can automatically return to local auth as external sources Idenitity are inaccessible. How can I test the LDAP authentication with breaking them our Admin Access? I thought to open two parallel sessions, one with Super Admin account Local and one with the domain account. But I noticed that ISE communication is smart enough for the closing session/connection no matter what other sessions in different browsers so, basically, I can't open two parallel sessions the same machine to test. Suggestions? or am I missing something here?
Thanks in advance.
Hi Srinivas,
Even if you configure LDAP as a source of external identity of admin access, you can always internal relief without having locked. According to the ISE user guide:
During the operation, Cisco ISE is designed to "fall back" and try to perform the internal identity database authentication, if the communication with the external identity store has not been established, or if it fails. In addition, whenever an administrator for which you have configured external authentication launches a browser and initiates a logon session, the administrator must still the option authentication of demand through the local Cisco ISE database by choosing 'Internal' to the Selector drop-down storage of identity in the Connect dialog box.
http://www.Cisco.com/en/us/docs/security/ISE/1.1/user_guide/ise_man_identities.html#wp1351543
Please see the attached screenshot by my lab ISE:
I configured the admin authentication against AD, but I still see both 'Internal' and 'AD' at the time of the connection.
I hope this helps.
Thank you
Aastha
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