Evaluation of posture transmitted by mistake using Cisco ISE

Hi all

I would like to help try to understand why a customer who has not been connected to the network for a little over a month has allowed full network access despite being older than 28 days AV definitions.

We have 2 mandatory requirements of posture,

1 Symantec Av MUST be installed

2. the definitions AV MUST be expired LESS THAN 28 days

Currently, the machine I have watch the defs AV as being 25 March 2013.

When I produce the detailed report posture, it shows me even that the two mandatory requirements described above were successfully which means that the endpoint is compliant posture. Clearly this is not the case if...!

Is there anything else I can check on the ISE to help debug this?

Mario

Hello

You may have two problems:

1 al ' ISE, you have a set global clients not supported of the NAC Agent (Android, etc.) that specifies what their default state of compliance. If the default setting is "consistent" and you do not have a rule in this customer service or you simply do not have client provisioning rules, any machine that does not fit in the provisioning rule (IE thinks them ISE which is not supported) Gets a consistent event compliance status if NAC Agent is installed and that the rules are not met.

2. problem of ANC Agent version?

I saw in the papers that you use NAC 4.9.1.6 agent but the latest NAC Agent recommended to be used with (later) ISE is version 4.9.0.51.

4.9.1.6 is a version of NAC Appliance and Cisco does not guarantee that is 100% compatible with ISE.

Check

http://www.Cisco.com/en/us/docs/security/ISE/1.1.1/compatibility/ise_sdt.html#wp78131

Cisco NAC Agent Interoperability Between NAC Appliance and Identity Services Engine (ISE)

Cisco supports different versions of the NAC Agent for integration with  NAC Appliance and ISE. Current releases are developed to work in either  environment, however, interoperability between deployments is not  guaranteed. Therefore, there is no explicit interoperability support for  a given NAC Agent version intended for one environment that will  necessarily work in the other. If you require support for both NAC  Appliance and ISE using a single NAC Agent, be sure to test NAC Agent in  your specific environment to verify compatibility.

Unless there is a specific defect or feature required for your NAC  Appliance deployment, Cisco recommends deploying the most current agent  certified for your ISE deployment. If an issue arises, Cisco recommends  restricting the NAC Agent's use to its intended environment and  contacting Cisco TAC for assistance. Cisco will be addressing this issue  through the standard Cisco TAC support escalation process, but NAC  Agent interoperability is not guaranteed.

Cisco is working on an approach to address NAC Agent interoperability testing and support in an upcoming release.

Tags: Cisco Security

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