Airport extreme connectivity problems

I got in and out of trouble with my Airport Extreme, which is less than two years. I started to lose the connection to the internet for 4 months now. Now, I get different errors that my extreme is overheating and another mistake he lost the DNS information for my Cox internet service. I'm running 7.7.3 and of course impossible to change the firmware. The only way I can solve the problem when it comes to the top is to do a reset on the extreme and wifi Setup. Is there anything else I can do to fix this?

Cox has implemented IPv6 services in its system, which has been designed to be compatible with existing equipment. Unfortunately, Cox has now established that airport routers are not compatible with the changes they put in place.

If you want to be able to use the new IPv6 service that Cox has put in place, you need to replace the routers of the airport with another brand that Cox recommends.

If you want disable iPv6 Cox service, then this can be done on the router from Apple... and can help with your problems of connection. After the back if you want to try this.

Tags: Wireless

Similar Questions

  • Loading slow web page and with Airport Extreme connection speeds

    About 5 days ago, I noticed a significant slow down the loading of web pages. In some cases, I see a blank white screen for up to a minute before the page is loaded. In others, the page never loads at all. And sometimes they load very quickly as expected. This happens with my iMac that is connected to a router via ethernet, as well as my Macbook Air connected via Wifi to Airport Extreme.

    I have a high-speed internet connection by cable Comcast/Xfinity: Blast 250Mbps.

    I tried to connect my iMac directly on the model of cable (Arris Surfboard SB6183), and there is no problem. Download speed was 30Mbps 300Mbps and upload.

    Then, I plugged my Airport Extreme router again and connected the iMac to the router via Ethernet. Download speed dropped to 100 Mbps!

    This suggests that the problem may be with the Airport Express. It is not a wireless problem, because as you can see the download speed went from 300Mbp/s connected directly to the model 100 Mbps when connected to the Airport Extreme.

    How do I troubleshoot/fix this?

    One last thing: I did a speed test with my Macbook Air that is connected via Wifi and the Airport Extreme router. Download speed dropped to 35 MB/s.

    Direct connection to the modem is so very fast, suggesting the internet connection Comcast isn't the issue. Speed falls even with ethernet to the Airport Extreme router connection, then decreases even more with the Wifi connection.

  • Can the Airport Extreme connect wireless to my wifi network?

    Hi all

    I have an Airport Extreme, which I use only for his Time Machine feature.  Best I can tell the only way he can connect to my wireless network is extending.  Is this correct?

    If I use it to extend my wireless network was is the negative impact (if any)?

    Thanks in advance.

    You can extend wireless or even join wireless to less the router that you connect to another router from Apple.

    If this is the case then it can work well if it is in the range... otherwise, you must plug the AE into the router principal by ethernet and put in place as a separate network wireless access point.

    Extend wireless is bad if you are linked to the main router wireless... which will cause huge slow down even if you are in a situation of apple router all.

  • Airport Extreme connected to TIVO: why I can not change Type firewall for IPv4.  Field displays IPv6 and is grayed out so I can't change.

    TIVO requires certain ports to be unblocked.  So I try to add the ports requiring TIVO.  But when you try to add the default Type of firewall IPv6 Port Mapping ports and I can't change the value of the IPv4 Port Mapping because the input field is grayed out and no is not accessible.  With Port IPv6 mapping I enter values in all areas except for the IPv6 address because I do not know what value to enter.  I think the button 'save' ' is not available to hit because the IPv6 address field is empty or not valid.  Note: my router Mode is ' Off (Bridge Mode).  Same questions if my router DHCP Mode.

    I changed my router Mode DHCP and NAT, then on the Type of firewall on the default page add ports, IPv4 Port Mapping and I could add ports but with this setting, I couldn't connect to internet in my Airport Extreme: my status remains orange light flashing.

    I use Comcast and my Airport Extreme is connected to my Comcast router using ethernet.

    I use my Airport Extreme as a router (wired and WIRELESS) and as a backup device.

    My TIVO is connected to my Airport Extreme using ethernet.

    How can I add the Ports requiring TIVO.

    Golden in the networking rule. ....... Never try to configure port mapping when you have two devices on the same network the two acting as a router.

    Unfortunately, this is exactly what you're trying to do.

    You have three options:

    (1) run the Comcast router "as what" and configure the port on the device of Comcast mapping... .the airPort Extreme must be configured in Bridge Mode when you do this.

    (2) lance to the AirPort Extreme router Mode of DHCP and NAT and configure the ports on the airport map... the peripheral Comcast must be configured to operate as a simple modem in Bridge Mode when you do this. 


    (3) lance to the AirPort Extreme router Mode of DHCP and NAT and configure the ports on the airport map... swap Comcast modem/router you have now for a simple modem (it will have only a single Ethernet port).

    In other words, either the Comcast is defined as the router and AirPort Extreme is in Bridge Mode... or... the AiPort Extreme is configured as a router and Comcast must be configured in Bridge Mode.

    If you choose Option 1, then we can not help you on a matter of Comcast router. In bridged Mode, the AirPort Extreme requires no configuration.

    If you choose Option 2 or Option 3, then we the following port values that the Tivo device needs:

    Public or UDP ports

    Public TCP

    UDP private

    Private TCP

    In addition, you need to find the MAC address for the TIVO.  It is a long code that looks something like this, for example:

    A1: B2: C3: D4: E5: F6

    A link to the Tivo instructions for port mapping would also be very useful.  I have done this with a TIVO in the past, but is for some years.

    If all goes well, an expert of TIVO will post to lend a hand.

  • Airport Express connection problem

    I have an old Airport Express I can not connect to.  My utility program Airport says that it does not support this Airport Express device.

    The version of AirPort Utility which is required to administer the old 802.11 g AirPort Express does not work with newer versions of Mac OS X or on iOS devices. You would need either a Mac OS X lion or earlier, or a PC running Windows XP or 7 that does not have the correct version for this base station.

    In addition, a base station that old was its useful life and it can be much simpler to replace it with a newer model.

  • Internet connection with Windows XP, SP3 and Airport Extreme - the status is always "absorbing network address.

    My Airport Extreme connected my IMac immediately, but I am not able to connect on the side PC. Airport utility does not 'no matter what Airport wireless devices". When you check the status of the internet connection with PC tools, the correct network is indicated and shows an excellent signal strength. The status is: "absorbing the network address. However, nothing happens.

    Under 'Repair the wireless network connection', it shows, "Windows is taking the following steps: your IP address renewal" even once, nothing happens.

    Under hardware I show Atheros Wireless Network Adapter and the mention: "this device works correctly.

    Yet, no network connection. Any help will be greatly appreciated.

    Hello

    Keep the changes and open the wireless. For example, to disable security in the router (turn on when to managed to connect).

    You can also try the wireless in a friends house, or an Internet café to get a frame of reference for this behavior elsewhere.

    -------------------

    Wi - Fi in general.

    These steps and tell us where is the breaking point.

    Check the Device Manager for the wireless card valid entry.

    http://www.ezlan.NET/Win7/net_dm.jpg

    If there is no valid entry, remove any entry from fake and re - install the drivers for the wireless card.

    Check network connections to make sure that you have a network icon/entry wireless connection, and that the properties of the icon (right-click on the icon) are correctly configured with the TCP/IPv4 protocol in the properties of network connections.

    http://www.ezlan.NET/Win7/net_connection_tcp.jpg

    ------------------

    The wireless card drivers much also install utility wireless of the seller.

    Make sure that if there are teas from Wireless Utility of seller does not work with the native Windows wireless utility (Service WLAN).

    ----------------

    Make sure you firewall No. preventing / blocks wireless components to join the network.

    Some 3rd party software firewall continue to block the same aspects it traffic Local, they are turned Off (disabled).

    If possible set up the firewall correctly, otherwise totally uninstall and get rid of its remaining processes that permit the own local network traffic flow.

    If the 3rd party software is uninstalled, or disables, make sure Windows native firewall is active .

    party like Hello and NetMagic 3rd network managers can block local traffic too.

    ---------------------------

    Stack TCP/IP work should look like.

    Right-click on the wireless network connection card, select status, details and see if she got an IP address and the rest of the settings.

    http://www.ezlan.NET/Win7/status-NIC.jpg

    Description is the data of the card making.

    The physical address is MAC of the card number.

    The xx must be a number between 0 and 255 (all xx even number).

    YY should be between 0 and 255

    ZZ should be between 0 and 255 (zz all the same number.)

    The date of the lease must be valid at the present time.

    * Note 1. IP that starts with 169.xxx.xxx.xxx isn't valid functional IP.

    * Note 2. There could be an IPv6 entries too. However, they are not functional for Internet or LAN traffic. They are necessary for Win 7 homegroup special configuration.

    ---------------------------------------------------

    A message in the small window that says connected wireless doesn't means that you are really a valid functional connection.

    Above everything is OK, you must be able to connect to the router.

    Connection to the router means that you can enter the IP of the router base in an address bar in one go, being able to connect and configure the router menus see.

    If it doesn't connect to the router, journal newspaper from any computer that can connect to the router wirelessly with a wire, disable wireless security, make sure that the wireless SSID broadcast is enabled and try to connect with no. wireless security.

    Enable security wireless after you eat to make a functional connection.

    Jack - Microsoft MVP, Windows networking. WWW.EZLAN.NET

  • Device not found Airport Extreme

    We have an airport extreme connected generation via Ethernet to a switch that provides network access to our entire House (about 10-15 connections) via wifi access points all Ethernet hard wired (linksys + apple) and a direct wire to a PC. Airport extreme is the dhcp and is connected to a gpon fiber using PPPoE.

    The problem now is that the AirPort Extreme disappears from the airport on iOS Mac utility and Windows, it is found however the network and the Internet continues to operate normally on all connected devices. I can also continue ping on the router.

    I have reset the AirPort Extreme to the default settings, but the problem continued...

    I tried to unplug all devices and have AirPort Extreme only connected to him have the fiber but the problem persists...

    no idea how I can fix this problem?

    You describe a known problem with Back to My Mac which first appeared around July 13. The problem manifests itself in a message "Device not found" meant to be displayed in triangular AirPort your AirPort base station with a yellow icon utility, while the router of the device functions others continue to work normally.

    If you use an airport Time Capsule, backups will not work using that device or USB hard drive units connected to it.

    Apple will only be able to solve this problem, so all you can do is wait for them to do. If you want to contact them to tell them about it, using the contact Support link.

    There is a solution: on a Mac, open AirPort Utility and select file > configure other...

    For each of your routers Apple AirPort Base Stations serving their respective networks: its IP address and password (if you don't know either of them, read the Note that follows the horizontal rule below). Then, on the tab of the Basic Station , delete all the entries in the Back to My Mac using the 'negative' button, then click on Update.

    Which must be re-established appearance of this base station in AirPort Utility, as well as in a side bar of the Finder, if all shared disks are plugged on. It will also restore possibility of Time Machine to save on these discs, if this has also been a problem for you.

    If this seems to imply that you will not be able to use Back to My Mac until Apple fixes it, you are probably right. Well to diagnose problems of the CCMM is tedious work that I have not yet finished.

    Apple does not participate on this site except in a very limited way, so don't expect is not a response from them, here or elsewhere for that matter. We'll just have to wait for them to fix it.

  • A network that extends with AirPort Extreme is causing Internet failure.

    A network that extends with AirPort Extreme is causing Internet failure.  When I unplug the extreme internet works fine.  What is the problem?  The extreme old used to be the main, but I reset when I bought the new Time Capsule.  Time Capsule is now the principal.  We had extensive network in the House for over a year with no problems until I put the Capsule in the mixture.  Why they arrive as well as the other?

    Is AirPort Extreme 'extension' of the network by wireless connection to the Capsule of time... or... AirPort Extreme connects to time Capsule using an Ethernet cable connection?

  • Can't get the Time Capsule network to see Airport Extreme?

    I have a network set up through my Time Capsule and I want to express with my Airport Extreme, the problem is that I can't get the network to see Airport Extreme - or rather, we'll see, but when I try to connect to it, it starts to connect, and then I get an unexpected error. I tried to restore both their factory settings and did a restore forced several times to the Airport Extreme, but nothing helped. I made sure to affect my IPv6 link-local only, I've even re-created my network several times (always with the Capsule of time as the main base station, but nothing seems working.

    Any ideas would be very useful.

    The Airport Extreme and time Capsule have been purchased during the last month, and I'm under OS10.11.1

    First of all, try to update your software El Capitan to the current version of operation... 10.11.4... which was supposed to solve some of the bugs that cause the message "unexpected error".

    If still no help, try using an iPhone or an iPad for the configuration.  After the back if you don't know how to proceed.

  • Charter & Airport Extreme: random drops/disconnects

    OK, I'm at the end of my mind to try to get the Charter to work with my wifi from the airport...

    After years of strong connectivity, my modem Asus started appearing as "disconnected" Airport utility. I have hard reset the modem, replaced the modem, replaced the coaxial cable to the modem, replaced the 6th gen AirPort Extreme (connected via wan to the modem), hard reset and rebuilt factory default as long as the airport, and the 5th gen Airport (connected by Ethernet at the 6th and in bridge mode) and always keep my modem dropouts or moments where my Airport 6th get suddenly seems to now show activity utility Airport.

    I have connected a laptop directly to the Asus without any problems at all, so it's within my network. But I am confused... And very frustrated.

    I'm including some settings below, but any help would be appreciated... I don't know what has changed.

    Oh, and the two airports are running the latest firmware for their respective models.

    Thank you all!

    For the gen 6 Airport extreme, directly connected to the modem via the Wan:

    • Is connected to the Internet via DHCP
      • Configure IPv6 is set to "Link-Local" only (I have checked and don't see that IPv6 is currently active in my Charter service area)
    • Wireless network mode is "Create a wireless network" and I chose the channels for 2.4 and 5 Ghz that I found to be opened via iStumbler
    • Network has the router Mode DHCP and NAT, with an active lease 365 days DHCP and NAT Port Mapping Protocol

    For the extreme 5th generation of airport, connected by ethernet to the 6th gen:

    • Is connected to the Internet via DHCP
      • Configure IPv6 is set to "Link-Local" only (I have checked and don't see that IPv6 is currently active in my Charter service area)
    • Wireless network mode is "Create a wireless network" and I selected channels for 2.4 and 5 Ghz as the 6th gen
    • Network is set to "Off (bridge Mode)" router Mode

    6th Gen airports have had a lot more problems with the compatibility of the modem that previous generations, so if you have the time... connect the 5th Gen airport to the modem and put in place to do DHCP and NAT to the 6th Gen in bridge... Mode to see how things work out like that.

    Charter do not have active IPv6 yet, but they and about all the other suppliers have been the addition of new equipment and changes to their service. This can be a factor in your connection problems.

    Yes, I'm sure that the Charter will say that this has had no effect at all on their regular service of IPv4... Since the ISP always claim that they have no issues when you ask them about their service.

    If you decide to exchange the Gen 6th and 5th generation, as I suggested above... and you still have trouble connecting... then you are going to have to decide whether to keep the airports and to try another brand of modem... or... keep the modem and try another brand of router.

  • is my Virgin media Super hub 2ac causing AirPort Extreme restart?

    I'll try and make this short.

    I recently had a hub great media virgins 2ac upgrade to a great hub. Before that, I have not had any problems with my network or wifi. And became 150 MB of download and upload 12.

    I have two extremes of the Apple Airport, one as a primary router and the other as an extension of network (super hub is modem mode) the extreme second is connected via Ethernet to a voltage adapter.
    The problem is that if I use a wired device or wireless broadcasting data continuously for more than 15-25 minutes (22 minutes is the sweet spot) and then the main AirPort Extreme will restart and drop the wifi.

    I did the following:
    Restart all devices (works temporarily)
    Changed all wifi channels
    Off to IPv6
    Bought a new AirPort Extreme
    Bought new cables
    Hard wired devices previously on wifi

    The key is that I'm out of ideas. The only thing that has changed is the super hub, everything else is the same. Is it possible from that great hub is the original AirPort Extreme resets automatically?

    Any help welcome because it leads me to the top of the wall!

    One thing that comes to mind. You mentioned that you have placed the new super hub modem mode. Do you know if this also turns off Wi - Fi hub as well? If it does not then it is possible that you found the Wi - Fi interference between the super hub and AirPort Extreme connected on it.

  • Time Machine can't find my Airport Extreme disk

    I have a 3 TB Airport Extreme connected via USB to my iMac.  iMac is El Capitan (10.11.6) running my iMac is a mid-2007.  When I try to set up Time Machine to back up on the AE, it does not offer me EI in option for a backup drive.  In fact, when I look on the Finder, I don't see not EI there either.  What's wrong?

    The USB port on an AirPort Extreme and Time Capsule of airport is here to add an additional hard drive for storing data... or... a compatible USB printer.

    The USB port can be used to connect a Mac or any other computer.

    Instead, your Mac connects to the airport using the wireless or if you want a wired connection, it's via an Ethernet cable.

    AirPort Extreme is not an internal hard drive at all, so you could say you have a 3 TB Time Capsule airport, which does not have an internal hard drive.  Please specify if you have additional questions.

  • where can I find the mac address for Airport Extreme

    just bought a new Airport Extreme 802.11ac and I don't know here to find the MAC ADDRESS. Can someone tell me where to look. I have the model and serial number, but can not find the MAC ADDRESS.

    Is the AirPort Extreme, set up and operation right now... even if he could not have an Internet connection?

    If Yes... Open the AirPort on your Mac utility... (Finder > Applications > utilities > AirPort Utility)

    Hold down the option key on your Mac when you double-click on the image of the AirPort Extreme

    The next page will display a summary of the parameters

    The AirPort Extreme has done 3 different MAC addresses... Ethernet, WiFi 2.4 GHz and 5 GHz WiFi.   If your AirPort Extreme is connected to a modem by an Ethernet cable, then the Ethernet ID is the MAC address.

    If the AirPort Extreme has not set up yet at all...

    Open AirPort Utility as above, and then click the file menu in the upper left corner of the screen next to the Apple icon

    Click on configure the other

    For address, enter 10.0.1.1

    A password is normally not necessary, but if you are prompted for a password, use the word

    public

    Click OK, the settings summary page is displayed.  In most cases, given that the AirPort Extreme connects to a modem via an Ethernet connection, you want to use the Ethernet ID as the MAC address.

    If you are still experiencing difficulties, you have 90 days of support Apple phone. Call them and maybe they can explain why that should be a very simple task is so difficult.

    Contact - Support official Apple

  • Please let know us if it is practical to use Airport Extreme to extend the network wireless in a big house.

    I suspect that an original device connected to the modem cable... an intermediate device... and there should be a final device in a place further from the original device. I note that tech online article does talk to a wireless network using the 802.11ac signal. Would be grateful for advice on the feasibility of this. I currently have a Time Capsule, Airport Extreme connected my cable modem. I have a ~ 6 600 feet at home with the press on the 2nd story room and the other end of the House.

    You can use Airport Express to extend wireless created by an AEBS. If the AEBS is a model of turn then it supports 802.11ac, but most dishes are not. New the AEX take in charge 802.11ac, but it is of little use if the AEBS model is not.

  • I have five Airport extreme with their network of people names different location home.  I have a brighthouse router that I use to connect to all the extremes of the airport.  I experienced the problem of connection to the internet.

    I have five airport extreme, with their network of people of names in a different location in the House.  I have a brighthouse router that I use to connect to all the extremes of the airport.  I experienced the problem of connection to the internet.

    Are all connected to the Brighthouse router by Ethernet extremes? Are all of the extremes configured as bridges?

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