All in One Inkjet 1402

Used All in One 1402 on Vista Home more than 12 months. Hard drive formatted and reinstalled Op system... Vist: Prem

Cannot install the printer since. The drive works OK so far and then told me, locking install.  Slbcsp.dll / sccbase.dll / 9pkcsp.dll and Enum.

I tried to wash the CD in warm soapy water and dry carefully, always the same result.

Someone help please. ?

John

Hi John - to begin with, I would like to download the latest driver from here.  Just choose your operating system - Vista 32 or 64 bit.  This will at least eliminate the CD as a part of the problem.  The other thing you could try is to make sure that all other applications are closed during installation.  You should be able to do a Ctrl/Alt/Del and pull up the Task Manager.  If there is anything on the applications tab, highlight it and select end task.  Once the driver is installed, restart and applications will be lit again.

Hope that helps.

Tags: HP Printers

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