Problem connecting USB to install HP Photosmart 5510 all-in-one inkjet

Photosmart 5510 all-in-one inkjet

Windows XP Pro x 86 (32-bit) service pack 3

Software installs fine until he asking for the type of connection. The computer does not have wireless so I select USB connection and it fails every time. If I select to connect to PC later and plug in the USB, Windows detects new hardware (HP 5510) and asks where to look for drivers. When directed to the installation CD "Invalid data" error when copying files. In the Device Manager in the USB section it lists the Photosmart 5510 with a yellow! Selection of reinstall the driver results in an "impossible to install error.

There is no other printer currently installed on the computer and the 5510 Photosmart is set as default printer. So far I have;

tried different usb ports

tried running the installer from the installation CD

I tried to download updated drivers

tried to install with disabled firewall and antivirus

tried to install it in safe mode

Same problem occurs every time. Any solutions or suggestions would be greatly appreciated!

Thank you.

Finally solved the problem. Had an old Pentium 3 machine around the pose and decided to try to change the disk hard on and see if I could install the printer with a different material.

It turns out that the mup.sys file, which has something to do with PnP devices, has been damaged and Windows wouldn't start in the other Tower. Then, I took out the HARD drive and put it back in the Dell can reformat Windows XP and guess what, printer installed without a hitch the first time I tried! Now I have to reinstall everything on the computer * sigh *.

In any case, the printer problem fixed!

Tags: HP Printers

Similar Questions

  • failed to install for photosmart b109 all-in-one a - m. has said usb not connected to the computer

    I replaced Vista with a new version of windows 7 64-bit and cannot get my HP Photosmart B109 all-in-one a - m at the end of the installation I downloaded from the HP site. I uninstalled this printer as suggested before attempting the download. He gets to the part where you plug in the power and then the lights on the printer the computer tells me that my USB key is not plugged into it. I tried changing USB website and tested the USB connections and ensure that they work on the computer, but still the same response. The program then continues to stay on the installation of the final software and never complete. Talked with a local tech guy who suggested that you contact because he has no idea.

    Hi, thanks for the suggestion. However, I did not upgrade but remove vista altogether. I found the problem after a lot of grief and research - there was a cord that had fallen on the back of the library that was not plugged in!

  • Cannot install HP Photosmart C6380 all-in-One Printer

    Original title: HP Photosmart C6380 all-in-One Printer, it will not be installed in the computer disk or web site

    None of the things I have tried will allow programs to download and when I go to detect does not detect the printer at all so anything that I want to use this for is not good and I about ready to kill hp all to gether

    Hello

    1. who is the operating system installed on the computer?
    2. have you checked if the HP printer is compatible with the version of the operating system that you are using?
    3. do you get an error message when you try to install the driver?
    4. what all troubleshooting have you tried?

    If you use Windows 7, follow these methods.

    Method 1: You can also run the fixit of material.

    Hardware devices do not work or are not detected in Windows
    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 2: in the Windows printer problems

    For more information, see these articles:

    Install a printer
     
    Find and install printer drivers

    Please provide us with more information on question help you also.

  • Cannot install HP Photosmart C309a all in one

    You use Windows XP, things worked perfectly until my server has changed my SSID for an iPod. It seems that the computer was no longer in communication with the printer. I uninstalled the printer but may not have to install again. My server has changed the original network name SSID, but I can not reinstall the printer. The installation begins, but soon displys ' fatal error during installation. MSI-Flashplayer. Error 1722 problem with this windows package install. Where should I go from here?

    I assume that your printer is supposed to connect via wifi.

    I also consider that it is printer--> HP Photosmart Premium Fax all-in-One Printer - C309a

    When you have uninstalled the printer, did you follow the guidelines here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02259020&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3737195#N299

    • If so, you have run Uninstall HP?
    • If no, please list all the steps you've taken to uninstalling the printer

    How are trying to reinstall the printer?  In other words, you use the CD that came with the printer, a downloaded installer package (that we), or something else (Please specify)?

  • New black cartridge does not print - Photosmart 5510 all-in-One

    I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

    Hello Cath,

    I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

    At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

    Here's the guide I recommend following step by step:

    A "alignment failed" Error Message appears on the printer

    * Tip - make sure that the printer is connected directly to the wall outlet.

    Please do not hesitate to post your results here and I will help you further if necessary.

    Take care

  • Photosmart 5510 all-in-one: chromebook, scanning, multiple pages

    Several pages on a chromebook scanning is not possible, it seems. I use webscan but installation that only allows you to save a page at a time. I then use PDF love to combine the files, and although it works well there must be an easier way. Is there another brand or model All In ONE that will make a go?

    Hello Automec,

    Welcome to the Forums of HP Support!

    I see that you are looking for a more easy why scan multiple page. PDF with the 5510 and a Chromebook. The way you do it is the best, because the Chromebook isn't any software which can be installed for the printer. Here I had a way, but if you find one, let me know.

  • PRINTING PROBLEMS W/WINDOWS 8 ON 7515E PHOTOSMART HP ALL IN ONE PRINTER

    Since the installation of Windows 8, I got that printing problems. The good drivers have been installed on the site of HP.  It worked well at the start and all of a sudden, it doesn't. The print job is in the queue and when you look in the print dialog box, it says the printer is offline, but it shows that's it is connected to the internet and the static IP address keeps changing. The only solution is to completely uninstall the printer and reinstall it. Then it will work until the next time you have to print.

    What happens on both computers mobile home now with Windows 8.

    I can take the same document that would not print from these computers, it trouble-free printing from the computer that is running Windows XP.

    Tried the doctor to print HP (or whatever it's called) and it is nothelping to solve the problem.

    Help!

    This article should help with your error printer offline:
    http://support.HP.com/us-en/document/c02221706

    Give the steps described a try and tell us if it helps.

    Good luck!

  • problems of queue printer with HP officejet 5510 all-in-one

    I recently updated from Windows XP to Windows 8.  When I try to print, the print jobs get stuck in the queue. I try to cancel or remove them, & they won't. He can say it's "impression". I discovered that if I restart my computer, it will display everything that has been hung up. I hate to take the restart. Computer technology which upgraded me said that my printer is compatible with Windows 8, but also many other problems.  Right now, I just want to take care of the issue of the spooler.

    I also have Office 2010 starter who pulls up with my documents.

    Hi, take a look at this link for help from HP.

  • Re: How do the reset full on my printer HP Photosmart 5510 all-in-one

    Hello, Im having the same problem please please send me the reset procedure.

    Thank you very much

    AirMen24,

    Wanted to just check in with you and see if the troubleshooting document recommended that @ciara worked for you? You are now able to print in black ink?

    If you always use questions please let me know your current warranty status: check your product warranty

    I look forward to hear from you so that we can this resolved.

    Thank you

  • Photosmart 5510 All in ONe

    Installed 2 new black cartridges. Panel shows both cartridges are here and full but will not print. Help!

    I will send you a private message (departure from the envelope at the top on the right)

  • Photosmart HP 5510: print/label with a hp Photosmart 5510 all-in-one

    I would like to label printing on dvd blank that I recorded, my question is: can I print on DVDs with this printer model?

    Hello

    Unfortunately not, this printer does not support printing directly printable CD / DVD.

    Kind regards.

  • Photosmart 2570 all-in-one

    I have lost my disc to install my Photosmart 2570 all in one. I have a new computer and cannot install printer on it without the disc. Is it everywhere can get a?

    Thank you

    Please specify.

    Download and install the following drivers:

    http://ftp.HP.com/pub/softlib/software11/COL30951/MP-76831-1/AIO_CDB_Net_Full_Win_WW_130_141.exe

    Note: Be sure not to connect before the USB installation invites you to do so, if such a already been connected, do not forget to click with the right button on the printer in devices and printers, and then disconnect the USB software installation prior.

    Shlomi

  • can not install the software for all in one photosmart 2610xi of disc of windows 7 pc

    I can't install the software for all in one photosmart 2610xi of disc of windows 7 pc.  Goes so far then stops and says cannot use the command "run as".  I am the administrator and logged as such.  I would like to use the software provided with to send faxes and others.  I can use the printer since the buttons on the printer and it prints from all programs... I just wanted to use this software.  Any suggestions?

    Thank you

    Hello

    The installation disk supplied with the printer is not compatible with Windows 7, as the device was manufactured prior to release of Windows 7.
    No matter which compatible OS are registered on the CD...

    A newer version of the software for Windows 7 can be downloaded from the HP site.

    Before installing the software, be sure to follow the steps below:

    1. Enter the control panel > devices and printers.
    2. Right-click on the icon Photosmart 2610 and lick to withdraw an instrument.
    3. Disconnect the USB cable between the printer and restart your PC.
    4. Follow the below installation, do not connect USB until prompted to do so during the installation of the software:
      http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-76831-1&cc=us&DLC=en&LC=en&OS=4062&product=421134&sw_lang=

    Kind regards

    Shlomi

  • HP Photosmart C7280 all in one installation with windows 8.1 problems

    Hello

    I have a HP Photosmart C7280 all in one printer which worked very well on wifi with Windows 8. A few days ago I got the prompt to upgrade to 8.1. Subsequently the printer would not work and I got prompt/warning message to re - install the printer software. And I went to the control panel and deleted all the old HP software, tried to re - install the last being on the HP site... nothing will do.

    I tried to do a number of ways - manual download, download the HP software that determines what software is required, then it downloads for you...

    It seems to start unpacking all right, but then gets stuck on "Checking system" and never progresses to something else. Help!

    Hello Cam77,

    Welcome to the Forums of HP's Support. I see that you're having trouble installing your Photosmart C7280 printer after upgrading your computer to Windows 8.1.

    I have included the Windows 8: the progress bar on the Software Installation stops or stalls document. It will guide you in the steps to get the installed printer.

    Please let me know if you are having difficulties while doing the above. If you do, please let me know at what stage things are ugly and said error messages. Please also indicate how you have the connected printer (USB cable, ethernet or wireless). Thank you.

  • Problem with the HP Photosmart C7280 all-in-one printing. Ink system failure could not copy-

    I'm having a problem on my HP Photosmart C7280 all-in-one printing. The following message appears, this is what came on the screen of the printer: ink system failure has not not able to copy, receive faxes or print. Refer to the documentation for the printer error O.cl9a0007.

    Does anyone have any suggestions?

    Hey Spider! First of all welcome on the forum.

    I recommend to remove all ink cartridges, disconnect the USB cable from the computer that connects to the printer and then turn off the printer completely by unplugging the power cord. Then, restart your computer. Turn on the printer but leave that he disconnected from the computer. After that he ended his power over the cycle forward and reinsert the ink cartridges in the printer and make sure their seat correctly.

    After you have all the cartridges in the printer correctly, then connect it to the computer. See if that fixes the problem. If not post back with no results.

    Thank you

    SeanS

Maybe you are looking for

  • Tecra T8000: How do I copy the file vmm32.vxd hard disc to disc

    Hi all! I have here my father-Lawa´s T8000. The operating system (win 98) seems to be messed up, it will start only the message that the vmm32.vxd file required for running windows and the lack of Ista´s. I found help on the microsoft home page that

  • We don't recognize your connection details

    Hello I try to sign in to Skype with "microsoft account.But he said: "us does not recognize your connection details.I even reinstalled windows xp, but no result.It's used to work! But this week, it doesn't work anymore, what has changed? Thank you.

  • suburban

    I get a Daily Commuter crossword printed, but the last one I got was dated on 30/07/2014.  When I ask you to print the puzzle of lates, I always get the puzzle 7/30.  I cancelled the test and restarted it and it still gives me the puzzle 7/30.

  • Music driver Jing Chuan

    Jin Chuan brand, cod. JC1816, DVR 4 GB

  • just wireless printer to print a test page but does not print anything

    just installed my advent AWP10 printer all in one wireless, print a test page, and then I went to print an e-mail and nothing, when I checked "whats impression" it says 0. Did a diagnosis on her, said she was not shared with home networks, corrected