All my products and historical order disappeared!

There is really no other way to say that everything is gone.

My order history is empty.

My product is empty.

I can't download the products that I bought and I do not see the license keys, that I bought.

I am aware that Adobe says they remove the possibility to download any purcharsed produced after three years. I guess I have the right to license keys, I bought and my history of the order to stay on my account. Even with that said, I bought my products just over a year ago - September ~ 2012 - so the link to download should still be there.

Products purchased:

Dreamweaver CS6

CS6 Fireworks

InDesign CS6

Photoshop CS6

You can download trial versions of your programs through the following page and use your serial number to activate it.

http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

An alternative link for these same trial versions is...

http://prodesigntools.com/Adobe-CS6-direct-download-links.html

But for this site, be sure to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

As far as serial numbers go, you contact Adobe Support by chat or phone when you have the serial number and activation problems.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

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