All new Dell XPS - hard drive dead - why? What to do next?

Hello

My laptop is only a few months old. Here are the plug and the summary of what past:

  • Windows Vista Home Premium
  • Western Digital Scorpio WD3200BEVT hard, 320 GB capacity, a new computer laptop Dell XPS M1530, Serial ATA Hard Drive, Interface SATA 5400 RPM
  • Black screen saying no bootable devices, the BIOS doesn't detect HD, no rattling or other noise.
  • Need JPEG and PSD files recovered.
  • It took in a few places, they said he had no visible external damage, but the BIOS would not detect HD.

Hours before the accident/death:
I went to my husband's office. I was using an ethernet network connection. The computer company made some changes to their network to prevent me from access to the files of the company and only have access to the internet only.

Who could do something on my computer? I surfed on the internet for a few hours after making these changes to the network. Then I went home, started again and got the black screen with the error message "no bootable device. The BIOS does not detect my HD.

Any ideas why this happened on a new computer/laptop HD?

Do you know of any service data recovery 'white room', which have a fixed rate lower than $ 900?

Thanks in advance.


Tags: Dell Drives

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