All of a sudden, I was doing error 1068: the dependency service or group could not start

. This includes downloads of the opening: a game, winrar and then when I tried to open anything under administrative tools and I get this error even for everying.

Hi liza777,

What is the full error message that you receive?

Restart the computer and check if the problem persists.

Step 1: Make sure that Windows is configured to start normally

(a) click Start, type msconfig.exe in the start search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Check if the problem persists

Step 2: Make sure that the Windows Installer service is started

(a) click Start, right-click computer and then click on manage.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

(b) in the console tree, click Services and Applications and then click Services.

(c) in the details pane, right-click Windows Installer, and then click Start.


Step 3:
check with a different user profile

If you do not have a different user account, you will need to create a (see link below). If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

Create-a-user account

http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

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Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    20,02,00,00,00,00,14,00, fd, 01, 02, 00, 01, 01, 00, 00, 00, 00, 00, 05, 12, 00, 00, 00, 01,

    01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

    I go to C:\Windows\System32\spool\PRINTERS, there is nothing for me to remove it.

    Any other advice would be greatly appreciated...

    Hello yan_dao69,

    I suggest that you try the methods below to solve the problem.

    Method 1:

    I suggest that you run the printer troubleshooter. This will automatically diagnose and fix printing problems:

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Ideally, this would set the print spooler service issues.

    Method 2:

    I suggest that you disable the Antivirus software temporarily and verify if you are able to start the print spooler service. You can check the link that will give you information disable antivirus below:

    http://Windows.Microsoft.com/en-in/Windows7/disable-antivirus-software

    Note: Please make sure that you enable the antivirus software after the test to keep your computer protected.

    Method 3:

    Check the dependency of the spooler services in the registry.

    a. Click Start, type regedit in the search box and press ENTER.

    b. look for, and then click the following registry key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler

    c. right-click on spooler, click Export, save a backup file on your desktop.

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    d. in the details pane, if the DependOnService value shows values of RPCSS and other key, right-click DependOnService and then click on edit.

    e. in the value data box, delete the other keys and then click OK.

    f. exit the registry editor.

    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756 ) how to back up and restore the registry in Windows.

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

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