AMD Radeon HD 8570 (2 GB dedicated DDR3 memory) dual monitor does not

After the 8.1 window, I tried to install 2 monitors.  Only works.

I have a HP Pavillion 100 with AMD Radeon HD 8570 (2 GB dedicated DDR3 memory).

The HDMI or DVI connection works separately but not together.

I tried both monitors before the 8.1 update, so I don't know if it of a problem 8.1 or not. Any help would be appreciated.

Hello Asten,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more. I read your post about how it is a problem using two monitors on your computer, and I would be happy to guide you to a resolution! To start, I have to ask you a few questions:

  • What is product and model number from your desktop?
  • Are all of your updates HP completed the Wizard help HP for your graphics card?
  • What game you play it is you give this problem?
  • Has your computer finished all his important updates from Windows?
  • What is a current or recent problem?
  • Have you tried using different DVI and HDMI cables?
  • You upgrade your operating system Windows 7 or Windows 8?

In the meantime, I recommend that you follow this document to using twoor more monitors with a computer (Windows 8). This helps ensure the monitors are connected and correctly configured for your computer.

Please re-post with the results of your troubleshooting, as well as the information requested above. I look forward to your reply!

Concerning

Tags: HP Desktops

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