An external mouse does not work with my Satellite P300

Sorry, but I m not well speak English.
I have installed alcohol on my Satellite P300-1FE but my computer restarted
I did it again, but it is impossible for me to work with my external USB mouse optical mouse "Trust mi-2500 x.
It s not recognized. Can I update the driver, Vista tells me it's good, but Vista also indicates that it cannot install it.
Vista gives me the error code "39".

"When I am looking for a solution, I see the warning: keyboard cherri evolution is not compatible.
I don't understand. Can you help me?
I do not work with the keyboard, so it is impossible to not have an external mouse
Thank you very much.

Hello

Error code 39 always appears if the equipment has not been installed correctly.
I think you should first try this:

Remove the mouse driver installed and the software.
Then remove the USB hubs and USB controllers in Device Manager list.
Then restart the laptop and wait until the USB ports would be installed again.
Install the mouse software, and then connect the mouse to the laptop.

If this will not help, try to remove the installed application alcohol because that might be the reason for this compatibility issue.

Tags: Toshiba

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