Analysis of the C6150 problems

I mentioned above wireless all-in-one.  I can print without problem. Obviously the printer is recognized. When I click on HP Solutions icon, I get detected message no HP devices. When I try to scan from the printer itself and click on Scan of the computer, I get the message see the documentation to get out of trouble. Following these instructions just brings back me to the same screen. I just want to scan and save to my computer, which is also an HP product. The scan option worked well on my old computer. I reinstalled the all-in-one and it did not help with the scan option. How can it be detected for printing and not for scanning? Thanks for any help on this matter.

Try the rest of THIS document.

Tags: HP Printers

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