AnyConnect 4.1 - cannot get the secure gateway configuration

So I AnyConnect working on one SAA however, ASA another located in another country, I get the following error:

"Unable to get the secure gateway configuration.

I get a prompt for the username and password seems to be authentication very well however in step 'check' the profile updates this error.

I was comparing my two setups and they look identical.

Working ASA model: 5512 worm 9.1 (4)

Does not not ASA: 5510 worm 9.1 (4)

Client version: 4.1.02011

Any ideas?

Thank you

Hello, Kevin.

I know, if there is no customer profile configured on ASA, the software Anyconnect client will use the client profile by default, which is placed on the local computer (C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile) when installing Anyconnect software.

Tags: Cisco Security

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