Apps DO appears in the CC desktop application

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• How can I get the CC desktop application works correctly?

  Hello

  I bought a subscription, and now I am trying to install Adobe CC applications on my computer.

  Unfortunately, NOTHING works as it should...

  I tried calling support but they don't have me recalled more.

  Today, I finally managed to get the creative Cloud Desktop application installed, but it keeps giving me this message:

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  Also, I followed all the steps here: use of the cleaning tool CC to resolve installation problems. CC, CS3 - CS6

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  -When you see the message "Adobe Creative cloud cleaning tool completed successfully", click on quit and restart your computer.

  -In a text editor, such as TextEdit, open /Users/ [user name] / Adobe Creative cloud cleanser Tool.log.

  
  

  I don't know what remains perhaps, is there anyone who has had similar problems and has found a way around it?

  Any help is appreciated

  
  

  By the way, my MacBook Pro 13 "retina runs OSX 10.9.5 on an Intel Core i5 2.4 GHz with 16 GB or RAM. Cs6 all apps work without a lot of problems...
  
  
  
  
  
  
  
  
  
  
  
  

  Try following the procedure below

  Click on Finder and then hold down command + SHIFT + G keys on your keyboard

  It will open to go to the window of the folder, type exactly ~/Library and click Go

  Then open Application Support > Adobe files

  Files Recycle Bin AAMUpdater and OOBE.

  Now click on the finder and press command + SHIFT + G keys on your keyboard.

  This time, type / library and click on Go.

  Be sure to remove ~ symbol.

  Then open Application Support > Adobe files.

  Basket AAMUpdater, Adobe Application manager, records OOBE.

  Now click on Finder and then hold command + SHIFT + U keys on your keyboard.

  It will open the Utilities folder.

  Trash Adobe Creative Cloud and Adobe Application Manager files

  Cleanup tool download and run CC below link

  e http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip

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  Close the window

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• On several occasions the CC desktop application error message

  Download error

  The Creative Cloud installation no longer works, please uninstall and download from https://creative.Adobe.com/products/creative-cloud

  I think to get this message about once a week or two.

  Hi Mark,

  I think creative cloud desktop application is currepted. Please go the location below rename OOBE folder and reinstall Adobe creative cloud desktop application.

  WIN: C:\Users\username\AppData\Local\Adobe\OOBE

  MAC: Go > go to folder > type "~ / library" > Application support > Adobe > OOBE

  Let us know if it works.

  Kind regards

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