Aspire freezes trackpad M5 - 581T

It's my second sucks m5 - 581 T because I returned the first product after a week for the same problem. I use the trackpad, when all of a sudden for no particular reason, it freezes. The only way I can get it working again, is by restarting. If I attach an external mouse, I have to new cursor control. I thought that maybe the laptop was overheating so I bought a block of cooling, but the trackpad freezes still, so is not the question.

I don't know if it's a driver problem, so reboot resets things, or if it's a motherboard problem? Any ideas or solutions would be appreciated, because otherwise I have no problem with the laptop. With the trackpad freeze however, I end up losing a lot of work, because I can't use keyboard shortcuts yet, I have to do the Ctrl-Alt-Delete, then use arrows to restart.

The issue is intermittent and unpredictable, it seems that maybe it's a hardware problem.

That would explain why it does not occur when an external mouse is connected and in control.

We suggest to contact technical support in your region for further assistance in this matter.
Acer Service & support

Tags: Acer

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