Assignment of Service request records to books

Similar Questions

• Field Service dispatcher cannot view service requests

  Hello

  I have installation just a new test instance of EBS 12.1.1. with the Vision demonstration database.

  When I use representative responsibility of Field service, I'm able to search service requests and create them without a problem. But when I use the field Service Dispatcher responsibility, I'm not able to search for service requests as LOV has 0 records. When you create a new service request, I'm not able to select a Type of Service that the LOV is empty.

  Is this a bug or is missing of any installation?

  Thank you

  Anoop

  Problem solved, when I removed the security service request

• Contact-> Service request - show only the SRs that belong to the user

  Hello
  
  Here's the scenario:
  
  User has access to all Contacts and can see did not have SRs.
  
  The role of user - can read all records = YES
  
  Profile of user access
  
  Contact - Readonly
  Related information under the Contact section:
  Service request - View (inherit primary does not appear in the drop-down menu)
  
  When I login, I am able to see all the Contacts (directed by role play) and also all SRs associated with this Contact.
  
  Problem: Only SRs belonging to the logged in user should appear. SR the other user should not be visible under the contact.
  
  I've seen examples of the use of ' inherit primary. " This option is not available.
  
  How to get this functionality? (Contact - read all records and associated Contact SNS should show only users registered in SRs)

  Here's a way to do this:

  -Instead of the Service request related information on the Contact details Page, create a Web Applet, and incorporate a report that resembles the Section Service request information.
  -Filter this report with a session variable, connection name and use this login name to filter the corresponding column on the report. On the report, add a link to action on the SR # so agents can pierce the ther SR detail page and update etc...

  This way the user will see only those SR what he or she has.

  -Royston

• TNS:listener is not currently of service requested in connect gout

  I want to restore my data file for production with rman
  When I publish the command, the following error is coming below
  
  
  RMAN > startup force
  
  RMAN-00571: ===========================================================
  RMAN-00569: = ERROR MESSAGE STACK FOLLOWS =.
  RMAN-00571: ===========================================================
  RMAN-03002: failure of the boot command at 16/09/2012 09:48:12
  RMAN-04014: failed to start: ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Hello
  to start your rman on the target database where you also want to do the restore. If you connect to your database with the recording of the dynamic listener, you have the problem in case of a restart of the database that the database service is deregisterd of the listener. In this case, you don't need the listener for that and I think that you do not have. Also, make sure that your catalog database is available. Just for information. You should be able to restore a tablespace also without a catalog database.

  Try to connect
  RMAN target / catalog rman/rman@catalog

  concerning
  Peter

• in error place vCloud Director TNS:listener is not currently of service requested in connect

  I thought I would start my own thread on this...

  I have trashed my original oracle installation - and did it again. But have the same problem...

  I installed oracle just accept all the default values. So, things like the name of the oracle is orcl and so on...

  I also followed to the letter the instructions in the installation and here - guide http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1025768 which are substantially the same.

  Here's what I entered the configuration of configuration vCloud Director:

  Enter the host (or IP address) to the database: orcl10g.corp.com

  Enter the port of database :

  Using the default "1521" for the port.

  Enter the name of the service of database :

  Using the default "orcl" database service name.

  Enter the database user name: vclouduser

  Enter the database password:

  Connection to the database: jdbc:oracle:thin:@orcl10g.corp.com:1521/orcl

  And that's what pays my log file...

  VMware Cloud Director 1.0.0.285979 Greenwich Mean Time

  2010-09-21 21:08:53, 891 | DEBUG | main                      | ConfigAgent | VCLOUD_HOME is/opt/vmware/cloud-director |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | SQL files will be read from/opt/vmware/cloud-director/db |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Using the default properties file. |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Properties file is /opt/vmware/cloud-director/etc/global.properties.

  2010-09-21 21:08:53, 893 | INFO | main                      | ConfigAgent | Reading the replies of the file: /opt/vmware/cloud-director/etc/responses.properties.

  2010-09-21 21:08:53, 894 | INFO | main                      | ConfigAgent | Playback of the file configuration: /opt/vmware/cloud-director/etc/global.properties |

  2010-09-21 21:08:53, 895 | INFO | main                      | ConfigAgent | Version of the system = 2 |

  2010-09-21 21:08:54, 880 | DEBUG | main                      | EncryptionManager | EncryptionManager configured with the system key. |

  2010-09-21 21:08:54, 882. DEBUG | main                      | EncryptionManager | EncryptionManager has been loaded successfully. |

  2010-09-21 21:10:25, 203 | DEBUG | main                      | PooledConnection | Unable to connect to the database. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)

  to oracle.jdbc.driver.PhysicalConnection. (Oracle.java:41)

  at com.vmware.vcloud.configure.Db.getInstance(Db.java:167)

  at com.vmware.vcloud.configure.ConfigAgent.getDb(ConfigAgent.java:1771)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabaseCredentials(ConfigAgent.java:1723)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabase(ConfigAgent.java:1663)

  at com.vmware.vcloud.configure.ConfigAgent.start(ConfigAgent.java:425)

  at com.vmware.vcloud.configure.ConfigAgent.main(ConfigAgent.java:320)

  Caused by: oracle.net.ns.NetException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.net.ns.NSProtocol.connect(NSProtocol.java:385)

  at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)

  ... more than 20

  2010-09-21 21:10:25, 205 | DEBUG | main                      | ConnectionPool. Cannot create a new JDBC connection. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  I would be very grateful if someone could help me with that. I tried to install the product for 3 days and do not get very far...

  
  
  Concerning

  Mike Landry

  RTFM education

  http://www.RTFM-ed.co.UK

  Author of the book of MRS: http://www.RTFM-ed.co.UK/2010/03/22/new-administrating-VMware-site-recovery-Manager-4-0/

  Free PDF or printed at price

  Thanks Mike, happy that I was able to help.

• Reports - Service request report

  Hello
  I am creating a service request, similar to my avialble customized report list on the homepage Application Service request with a few extra fields. Given that this list is based on the records that I own, I find it difficult to put the filter in the report? In other words how to cretae the report with the condition status = "Open" and belongs to the user. " Any help is appreciated.
  
  Thank you
  Kone

  Add this filter to the report to display documents created by the login ID

  Employee.Alias = VALUEOF (NQ_SESSION. ("' user_alias ')

• A requested record has been deleted-SSHRC

  Dear all,
  
  SSHRC employees using ask confirmed permission and the workflow is triggered to his supervisor, before approving the supervisor deleted employee self-service employee record and apply for leave with fresh dates. When the Manager to approve to demand fees he is warning message
  
  * "A requested record has been deleted by another user and could not be recovered. Any changes to the deleted record cannot be restored. If an error has occurred because of the deleted record, re - query the records to get the new data or to restart the operation. "
  
  Stage of reproduction
  
  Login to employee Self Service
  
  Create the Absence (confirmed)
  
  Remove the Absence and permission to charge
  
  The notification to the window supervisor receive the warning message.
  
  
  Please advice how more to come this warning message
  
  Concerning
  Suresh elodie

  Suresh,
  Please specify if the error occurs for the new absence request or old pending the approval of absence request.

  As mentioned by you, it seems that the issue may be that user attempts to approve the application of absence already deleted. Whenever the user asks for approval of entry without it will be notified to the approver. But before approval by the approvers if we delete the entries, that the absence entries will be deleted, but the workflow, entries will still be status pending. So whenever we remove all "Transaction approval pending", it is advisable to complete or cancel the corresponding workflow transaction also.

  Here in your case, please delete or put an end to the application for approval of error and check in the workflow monitor that any pending transaction exists. If then also remove and re-enter the absence request. Please try and let us know if it works.

  Thank you
  Siva

• Screen name-Siebel eService service request

  Hey all,.
  
  Back again with more questions! Laughing out loud
  
  I am trying to increase the number of records in Siebel eService (my company screen Service applications) but I don't know how to access because of Siebel Tools is not as Siebel I check the name of the screen. So can someone help?
  
  Concerning

  You can boot into tools and find the app: Siebel eService
  Access the Menu screen item and view details on: Service request screen (eService)
  Go to the screen display and the first record has the text of the Menu: applications for my company
  The view is so 'Service account application List View (eService)'.

• Service request not getting associated with the Contact

  Hello
  
  We have an interface between the Web site of our company and Siebel On demand application, visitors can come to our Web site and submit a request by filling out a form with their contact information and their request. In turn, this creates a folder 'Contact' and a 'Request for Service' in the Application folder,
  
  'Contact', we used WSDL and v2.0 "Request for Service" WSDL as the webservice interface, we find that the Contacts and requests for services are created as that individual records, service demand does not get associated with the contact record is created?
  
  We are capture the following information under the heading "Contact".
  First name:
  First name:
  E-mail:
  Phone:
  Address:
  
  and the following information under the 'Service request'
  Product information:
  Object:
  Description:
  Type:
  Status:
  
  Should the specify us anything else under the Service request in the interface that will associate the Contact and "demand for services.
  
  Is it because in version 2.0, each object exist as separate nodes that we are facing this problem?
  This will be solved by using v1.0, is there a limitation any using v1.0, please specify
  
  You can call me if you need additional information
  
  Thanks and greetings
  Satish Kumar
  + 1-857-869-0239

  Hello

  When you create the Service request, make sure that you set the field "ContactId" so that the created contact is associated with the SR created.

  -John CRMIT

• Zip code does not match with the Service request number

  Hello
  I can, check the State of repair of my Xbox to the t.
  It keeps giving the same error (ZIP Code does not match with the Service request number).

  I tried to register the product.
  but it seems impossible, if it has a status of repair open.

  a catch 22.

  Hello

  I suggest you go through the following link.

  http://www.Xbox.com/en-us/

• How to open a service request / Ticket / issue

  Hi all

  I am now looking for some time how to open a Ticket or Service request for some issues of the iDRAC, I found.

  How can I submit these?

  Kind regards

  UBruns

  Ubruns,

  If you follow this link it will allow you to enter your service tag, once it will lead to where you can choose between email, phone or chat.

  You can also post here and we can assist you as well.

• What events trigger service requests?

  Hello

  I know that CHS has algorithms to assess the communications between the sophisticated devices but, is there an easy solution for a customer who asks what events trigger Service requests?

  Kind regards

  Gabriel Tlalpachicatl

  Hello Gabriel,

  Under the technical means of CHS, there is a "Smart Call Home monitoring details" document. This provides specific details for each diagnosis, environment and alarm of syslog by device.  It must also offer if an SR would be open.

  Tim

• Open Warranty Service request July 23, 2013 for Dell U3014 not yet shipped

  Dell technical support chat, Dell agent diagnosed my brand new, in the U3014 defective LCD warranty and I was sending by e-mail & service on July 23, 2013 application numbers. While they inspected the status of service request today (from this page: http://www.dell.com/support/incidents/us/en/04?c=us&s=bsd&cs=04&l=en), it does not seem to have shipped yet despite almost launched a week ago.

  When I could expect my replacement LCD to ship? I expect a much faster resolution of Dell, especially for premium for the lighthouse of Dell LCD.

  pil0tflame,

  According to the availability of the manufacturer, the typical turnaround time on shipping is 7 to 10 business days. So I'm not expecting to ship until Thursday, may 1 at the earliest.

• DB stopped working with ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Hello

  I installed Oracle 4 months before and work perfectly fine on until now. I could not able to connect to any DB or URL http://127.0.0.1:8080/apex/f? p = 4950

  The connection failed with the below error

  ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Results of the LSNRCTL STATUS as below

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL STATUS

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 12:43

  : 55

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  STATUS of the LISTENER

  ------------------------

  Alias LISTENER

  TNSLSNR for Windows 64-bit version: Version 11.2.0.2.0 - Prod

  ction

  3 January 2016 start date 12:43:51

  Uptime 0 days 0 h 0 min 4S

  Draw level off

  Security ON: OS Local Authentication

  SNMP OFF

  Default Service XE

  Listener parameter File C:\oraclexe\app\oracle\product\11.2.0\server\network\A

  DMIN\listener.ora

  Listener log file C:\oraclexe\app\oracle\diag\tnslsnr\RAJESHK-PANTAR\lis

  tener\alert\log. XML

  Summary of endpoints listening...

  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1ipc)))

  (DESCRIPTION = (ADDRESS = (PROTOCOL = tcp) (HOST = localhost) (IN.

  RT = 1521)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  The command completed successfully

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL SERVICE

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 13:0

  : 08

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  The command completed successfully

  Please help with what deliver you.

  1. control file backup to trace using the "alter database backup controlfile to trace as 'C:\control.bkp ';

  2. turn off your database

  3 startup nomount

  4. create controlfile from the backup created controlfile command. For example. See below (it is extracted from the trace my database controlfile. RESETLOGS option use as in 1st line

  CREATE CONTROLFILE REUSE DATABASE "WIN1DB" RESETLOGS  NOARCHIVELOG
      MAXLOGFILES 16
      MAXLOGMEMBERS 3
      MAXDATAFILES 100
      MAXINSTANCES 8
      MAXLOGHISTORY 292
  LOGFILE
    GROUP 1 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO01.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 2 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO02.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 3 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO03.LOG'  SIZE 50M BLOCKSIZE 512
  -- STANDBY LOGFILE
  DATAFILE
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSTEM01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSAUX01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\UNDOTBS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\USERS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\EXAMPLE01.DBF'
  CHARACTER SET WE8MSWIN1252
  ;
  

  5 mount the database 'edit the editing of the database'

  6 open the database using newspapers to reset "alter database open resetlogs.

  Thank you!

• Maximum number of Service requests

  Hi all

  Greetings for the day!

  After continuous follow-up with my client, I recently got the number of the ITUC, using which I created ID metalink and triggered several SRs for pending open questions and began following. However, the management insisted on open SR only for critical questions, in order to avoid the maximum number of service requests.

  It intrigued me, according to my knowledge, there is no limit or value set, who says you can't create more than Nnn number of service requests, please let me know if it there in a. I tried to search for the same thing on the forum as well as google, but did not find. Furthermore, another application that came to my mind was, if I have the Database Enterprise edition license, and I raise questions about FCAC, it will be by any violent means the terms of the assistance contract?

  Hereafter, document as well, but no luck.

  http://docs.Oracle.com/CD/E25290_01/doc.60/e25224/SRhome.htm

  Thanks in advance,

  AbbasDBA

  It depends on the nature of your organisation has subscribed the support contract.

  For example, see the http://www.oracle.com/us/support/library/057419.pdf 'Incident Server Support Package' (page 13)

  Most customers would sign up for normal support that does not limit the number of SRs, but some they choose this method for specific projects / implementations.

  Hemant K Collette