attachment deleted because it contains a virus

Original title: opening an attachment

don't open attachments, after that said attachments deleted attachment download because it contains a virus

Vicki Hey,.

It would help if you could answer these questions in order to solve the problem.

1. what browser you are using to download attachments? Is if Internet Explorer, version?

2. What is the file format of the attachments that you download?

3 concerns the download limit of attachments or are you experiencing this problem when downloading other files and software on the Internet?

4. what anti-virus software is installed on the computer?

5. you have any Security Suite Internet installed Internet Explorer or a different browser?

If you use Internet Explorer to browse and download files, and then follow the steps described in the links below.

http://answers.Microsoft.com/en-us/IE/Forum/IE9-windows_vista/downloading-files-using-IE-9-produced-the-error/92386b2e-654e-400B-A77b-3686c2d1d74d

http://answers.Microsoft.com/en-us/IE/Forum/IE10-Windows_7/this-file-has-a-virus-and-has-been-deleted-during/418d1d08-BC2E-40A3-B327-2f21c9f0cb77?page=1

I hope that the suggestions contained in the links might help you. If this isn't the case, please answer the questions.

Tags: Windows

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