The file contained a virus and was deleted

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• On all downloads, I get the message "this file contained a virus and was deleted.

  As it is now I can't sava as a document, update an existing program or download a new program. What should I do?

  Hello RicharCarty,

  Thanks for the return of the response.  What antivirus software do you currently use?  Below is a link to a similar question that you described, please let us know status.

  Microsoft Answers:

  Cannot download files .exe on Windows 7, Internet Explorer says Contains virus and has been deleted

  http://answers.Microsoft.com/en-us/IE/Forum/IE9-windows_vista/cannot-download-exe-files-on-Windows-7-Internet/a656e7fb-2f81-E011-9b4b-68b599b31bf5

• file contained a virus and was eliminated by trying to open attachments

  When I try to open certain files, I get a message saying that the file contained a virus and was deleted. These files do not have a virus and I can open them from another computer. Help!

  When I try to open certain files, I get a message saying that the file contained a virus and was deleted. These files do not have a virus and I can open them from another computer. Help!

  You have requested the assistance of your provider of anti-malware software (Avast, AVG, Avira, Norton, McAfee, Trend Micro, etc.)?

  Your PC is probably infected with the new variant of Sirefef AKA Zero access.  One of the symptoms is that all downloads are identified as a virus...

  http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Win32%2FSirefef

  Suggest you use HitmanPro Kickstart, which should remove this malware and fix changes made to the computer by the malware: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer.  Hitman Pro Kickstart is available as a 30 day trial version.

  For more information, see http://dl.surfright.nl/Kickstart-FAQ.pdf and http://dl.surfright.nl/Kickstart-User-Manual.pdf

  If Hitman Pro Kickstart will not eliminate your problem, you may need to perform one or more of the following scanners in offline mode - you will need to burn a CD using another computer and change the sequence of starting your computer to run the scan - instructions are provided with the links:

  http://support.Kaspersky.com/viruses/RescueDisk?level=2

  http://www.BitDefender.com/support/how-to-create-a-BitDefender-rescue-CD-627.html

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  You may need to reformat/reinstall the operating system to recover from this malware.

  http://ask-Leo.com/i_run_antivirus_software_why_do_i_still_sometimes_get_infected.html

  Kind regards...

• Whenever I try to download I get the same message "contained a virus and was deleted.

  Original title: help

  Everything I try to download I get the same message,... contained a virus and was deleted: it's downloads on this site

  So, what antivirus do you use?

  And your PC malware free?

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  http://www.Malwarebytes.org/products/malwarebytes_free/

• All downloaded programs "contained a virus and was deleted.

  Any program that I download is declared "contained a virus and was eliminated.  This includes trying to run MicrosoftFixit.WinSecurity MS of the Web site, download of Microsoft® Windows® Malicious Software Removal Tool (KB890830) x 64, try download Firefox & Google Chrome, etc.

  It has been ongoing for a week only.

  Antivirus (AVG 2015) program is up-to-date and complete computer scan didn't find any viruses.

  Running Win7 64 bit.

  Hello

  It seems that your computer is infected with malware.

  Read the answer by The ball in this thread link.

  http://answers.Microsoft.com/en-us/protect/Forum/protect_other-protect_scanning/i-get-error-message-xxxxxxxx-contains-a-virus-and/fbb5e0fd-63bd-4E01-9a98-6074d33a8fd6

  "Your PC is probably infected with the new variant of Sirefef AKA Zero access. "The authors scheduled to turn several times a day to help him avoid detection by antimalware programs."

  See you soon.

• When I try to download anything, I get the error message that it contained a virus and was deleted.

  I even tried to download malware and I get the same error message

  Hi CarmenMcNamara,

  To provide the proper resolution, I would need more information on your side.

  1. what anti-virus software do you use?

  2. what web browser do you use?

  If you use Internet Explore then you can try the methods provided.

  This problem may occur if the downloaded file is not enabled in Internet Explorer or if antivirus software is blocking the download.

  Method 1:
  I suggest to activate the download of the file in Internet Explorer and check to see if it helps.

  a. close all Internet Explorer or Windows Explorer Windows that are currently open.

  b. Open Internet Explorer by clicking Start, and then click Internet Explorer.

  c. click the Tools button, then Internet Options.

  d. click on the Security tab , click Internet, and then the custom level button.

  e. scroll down to category of downloadsand the download of the file to Activatevalue.

  f. click OKand then click Yes.

  Now, try to download and check if that helps.

  Method 2:
  If the problem persists, I suggest to optimize Internet Explorer and check.

  How to optimize Internet Explorer
  http://support.Microsoft.com/kb/936213/no

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also, the photos and the videos do not work in any Add - ons.

  Method 3:
  If the problem is not resolved, you can disable the antivirus software and the firewall installed on the computer, and then try to download.

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Check out the link for more information.

  Download files from the Internet: frequently asked questions
  http://Windows.Microsoft.com/en-HK/Windows7/downloading-files-from-the-Internet-frequently-asked-questions

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Whenever I try to download something, I get a message that says that this program contained a virus and was eliminated. I am trying to install adobe reader, but I got this message.

  I'm unable to download programs and receive a message that says that the program contained a virsus and was eliminated.

  Hello

  I suggest you to follow these steps and check if that helps:

  Method 1:
  Try to run the online scan and check if it helps:
  http://www.Microsoft.com/security/PC-Security/Malware-removal.aspx

  Method 2:
  Try to perform the clean boot and check if it helps:
  http://support.Microsoft.com/kb/929135

  NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

  It will be useful.

• Can not install the printer due to the error this file contained a virus

  I am running Windows Vista 64-bit and trying to install a HP Photosmart 3210xi printer.  I get an error "AIO_CDB_Full_Network_enu_NB_exe" contained a virus and was deleted.  Under Security Essentials, there is no virus and I need a way to solve this problem.  Not an advanced computer user, so I need some basic answers I can fix myself.  Thank you.

  You are installing from an installation CD?

  There is a download of HP support

  Downloads of software & driver - all-in-one printer, HP Photosmart 3210xi
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=en&sw_lang=&product=447851#n195

  The file download is simillar to the error you receive. You need to download only on manufacturer support site.

  Or you can try Vista for HP Photosmart 3200 series driver:

  Go to control panel of configuration, printers, double-click Add printer, choose a local or network printer click Next, choose a printer port click Next in the Add Printer window, under manufacturer select HP, under printers down scroll and select HP Photosmart 3200 series. Continue with the installation and follow the instructions.

• Can not download anything download everything internet says that it contained a virus and has been deleted automatically?

  Can not download anything download everything internet says that it contained a virus and has been deleted automatically?  Don't know where to go from here.  My windows Defender disappeared at the same time. I get a message that I need to turn it on and then he said: they can access it.  I did a search and it appears anywhere on my computer.

  Original title: download problems

  Hello Mro63

  If you have another computer, download Kaspersky Rescue Disk burn that to a CD and boot your system with.  The update of the virus database, then ask him to perform an analysis full.

  If you do not have another computer, see if you can download and burn on a disc at a friend's House.  Bring this record label, and then start your system with it.

• I've recently upgraded to El Capitan - biggest problem is timing removed all the entries in my previous ical. Any ideas how I can track down the file containing these essential documents and install in the new program?

  I've recently upgraded to El Capitan - biggest problem is timing removed all the entries in my previous ical. Any ideas how I can track down the file containing these essential documents and install in the new program?

  All calendars are enabled in the sidebar?

• "The backup file contains unrecognized data and cannot be used.

  Original title: - what are MS provides a BKF recovery tool? "The backup file contains unrecognized data and cannot be used.

  I'm trying to restore BKF files created by NTBackup.exe after the crash of a hard drive running XP Pro. The new hard drive is the same brand (WD) goes into the same computer Dell Inspiron and the same OS. No catalog file is available and trying to recreate the NTBackup recovery gives an error message.  No catalog cannot be created for many, but not all of my backup BKF files.

  I do not consider the solution of SysTools $89 for a large part of the answer. This problem is not uncommon and I hope MS has or can tell me a free tool to allow me to restore from any of my BKF.

  Thank you.

  You can take a look here: http://www.fpns.net/willy/msbackup.htm#NTBKUP

  I have no information other than what is on the web page.

• It is safe to delete the files in blue text and a sign $?

  It is safe to delete the files in blue text and a sign $?

  If you mean files with names like $NTUninstallKBxxxxxxx$, see http://windowsxp.mvps.org/Hotfix_backup.htm

• Norton scored an e-mail containing a virus and quarantined in my complete Inbox, who now cannot be recovered.

  The night last Norton marked an email with a virus. When I clicked "fix" to quarantine the virus that I got a warning that the file is too big and once quarantined can not be recovered. I thought that this meant the infected file attached to the email. It turns out it was my entire Inbox. Now I can't access one of the old messages. They come in white. Also on the hard drive there is a file "Inbox", but not "Inbox." Is it possible to recover the lost Inbox? Thank you very much.

  Your script is not responding is also probably Norton. Personally, I don't think that anti virus programs must be trawl through and digitization of data files of Thunderbird and suggest that the profile folder are excluded on the analysis of access or by analyzing all the.

  When your mail arrives at Norton scans it, why do need to repeat this process over and over again? Well, my experience is finding that they just installed a definition for the virus you received weeks. It has done nothing to your system when he got Thunderbird to sanitize HTML, prevents the scripts and Flash. Now, they need rip the wire to. Like having a gun under your bed, never to hurt anyone or anything unless somebody consciously do something with it.

• Why can't get a Blackboard web site file to download on my computer, when I try told me that the file cannot be downloaded and gives a box that asks to restart, or cancel

  Download file will not be

  Why can't get a Blackboard web site file to download on my computer, when I try told me that the file cannot be downloaded and gives a box that asks to restart, or cancel

  Hello

  1. what operating system is installed on your computer?

  2. which web browser you are using?

  3. you get any error message?

  4. are you able to download the file using any other computer?

  5. do this happen all sites or with any specific Web site?

  6. don't you make changes to the computer before the show?

  Please follow the steps below.

  Method 1:

  Follow the steps below.

  Step 1:

  a. click the Start button.

  b. in the start search box, type %temp% , and then on enter.

  c. delete all files in the Temp folder.

  Step 2:

  a. press the Windows key + R

  b. in the run, prefetch, type dialog box press ENTER.

  c. remove all files

  Method 2:

  If you are using Internet Explorer, try in no add-on mode.

  a. click the Start button.

  b. click on all programs.

  c. click on Accessories.

  d. click on System Tools.

  e. click on Internet Explorer (No Add-ons).

  Method 3:

  Optimize Internet Explorer from the link below.

  NOTE: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings

  http://support.Microsoft.com/kb/936213/ro

• whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?

  original title: problem pop up safety box

  A couple of months, my daughter opened a video on utube.  The screen on my laptop turned blue with white writing and the volume went crazy.  Had to hold the close button.  Since then, whenever I open a page, a security box appears telling me the page contains elements safe and secure, that I want to display the non secure items?  I used for the display of this box on occasion, now it is on each page.  I ran windows security and norton scans and both find nothing.  Anyone have any ideas on how to solve this problem, because it drives me crazy.  Thanks in advance

  Hello Michelle,.

  You have a virus, here's what you need to do. Download and install malwarebytes of: http://malwarebytes.org/products/malwarebytes_free, be sure to update before running a full scan. If you cannot run the program at all, you will need to download a few programs of this site: http://www.bleepingcomputer.com/combofix/how-to-use-combofix it, you should get back on track.

  Also, you may have a browser redirection problem. Go to your IE tools--> internet options--> Connections tab, then click lan setting and make sure that the only box to checked in it is automatically detect settings.

  Let me know if it works,

  Jim