Attachments to emails Z10 blackBerry not appearing is not in e-mail

Hi, I use a Z10 and a problem prevents me from doing my job. For some reason any my emailattachments are not downloaded. They appear even in the email. They have only for me to know if the email contains an attachment is based on the text of shippers. I can't imagine that it is irreparable. Please advice

Also, have you removed and added the account?

Tags: BlackBerry Smartphones

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