Z10 blackBerry I can not connect my Z10 for BlackBerry link more.

I have not had a problem until the other day, but now my Z10 is not recognized by BlackBerry link. I've deleted and reinstalled link 3 times, including the new 1.2 update. I have also reset my phone twice and tried two for BlackBerry USB cables and tried all three USB ports on my computer. On my phone when I plug it into my computer a pop up box appears on my phone and says it is connected to the computer, but the computer still does not recognize him. It can be synchronized via wifi, but that's all. Now a box pop up appears on my computer and said 'missing hardware ID - Windows cannot identify the device plugged into the USB composite device. For assistance, contact the hardware manufacturer.

I hope that you tried to reboot your device. In addition, try to change the connection parameters in the 'storage and access' to connect to Windows and check if it solves your problem

Try to connect the Z10 on another computer. If this is the case, you will need to remove the blackberry on your computer drivers and reinstall them.
Try deleting blackberry drivers and resettlement.
1. uninstall the link BB and BB Desktop Manager if you have one.
2. check if all the drivers are deleted as a result of this http://www.ehow.com/how_8287066_remove-blackberry-drivers-windows-7.html
3. restart the computer and reinstall the BB link. Restart the computer again.
4 restart your device so that there is no problem on your device. Reconnect the device to the computer.

If the device is not able to connect to another computer, it is likely a bad USB port.

Tags: BlackBerry Smartphones

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