I am trying to install windows on my Mac Book Air 2014 10 and I get the message "your drive could not be partitioned.

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  Original title: widows installation problem

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  Hello

  1. have you done any change in software on the computer lately?
  2. are you able to install other applications and programs successfully?

  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state. There is an application which is set to start when you start the computer and which launches the installer of Windows.
  a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  b. you need to perform a clean boot to find the program that is causing and then disable or remove.
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  http://support.Microsoft.com/kb/310353/en-us
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  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  Hi Marleneb3511919,

  I'm sorry for the inconvenience caused to you.

  I guess you tried rebooting your system?  If so, and the problem persists please try the steps listed in this document https://discussions.apple.com/thread/240851?start=0&tstart=0

  Please let us know if this goes through.

  Kind regards

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  The message is on the screen and ran up MGADiag and got the following:

  Can anyone help?

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: genuine
  Validation code: 0

  Code of Validation caching: 0x0
  Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
  The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
  Windows product ID: 00371-OEM-9072953-34635
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  2007 Microsoft Office system - 100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
  [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

  Other data-->
  Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
  Installation ID: 009885890881275631194586153296712880021192777835802025
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 676B 3
  License status: licensed
  Remaining Windows rearm count: 3
  Trust time: 01/04/2015-16:56:14

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  Beyond: 0x000000000001EFF0
  Event timestamp: 3:30:2015 21:34
  WAT Activex: registered
  WAT administration service: registered

  --> HWID data
  Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  Sony VAIO DBGP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  SLIC Sony VAIO
  ASF! Sony VAIO
  SSDT Sony VAIO

  Hi Mark,

  Please contact the Microsoft community.

  This problem can be caused, if any material changes or if the chips are corrupt.

  • You did significant hardware changes to the computer?

  Please follow the method below and check if this can help:

  When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

  This article lists the steps to rebuild the Tokens.dat file.

  https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

  Follow the article below for your reference and check if this can help:

  http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

  As it is an OEM computer, I suggest you contact Sony support if the problem persists.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

  Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

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