Audio driver on Tecra A8 problems

We have a set of about 20 of Tecra A8 in our society. All of our updates are controlled by a local windows update server and all the new windows updates are approved by week. Some of the A8, after an unknown update had any audio just stop them working.

We have tried to reinstall the Realtek drives, but nothing has changed. But when we use a utility that extracts a functional A8 readers and install it on the faulty A8 audio suddenly starts working again.

Any ideas how we can solve the problem without having to use a 3rd party tool? Update of readers? Windows update specific we would have maybe on an A8?

Could you please tell me if the SP3 for XP (I guess only you´re with XP on your machines) was already installed?

First I would recommend you to check if the KB888111 is installed. Microsoft has already published one, but previous versions has not worked properly and now they come out a modified version of the KB888111 so he should fix the problems with your sounddrivers and internal sound architecture in windows.

Otherwise I suggest a single machine and let windows performs a full update. After the windows update, check that the sound works and reinstall the KB888111. If this brings no solution, then remove step by step just recently installed windows updates and check if the sound works.

It s delicate because the drivers/windows it s related question, but I suppose it must have something to do with the UAA (Universal Audio Architecture) of Windows XP...

Tags: Toshiba

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