Audio lag with view 4.6 and Windows 7

I'm standing up a view 4.6 for the development/test environment.  I was able to create a new image of master and deploy a bunch of clones linked quickly and easily.  My problem is with performance for virtual machines running Windows 7.

The image I used is pretty basic: it's just Windows 7 (x 86 or x 64) with the Agent to view installed as well as basics like Windows, Flash updates, etc..  One thing I notice, is that the audio is slightly delayed when connecting using PCoIP or RDP.  For example, watching a video in YouTube watch audio slightly out of sync with the video.  Same basic sound system (as the ding you get when you click on something, you shouldn't) is slightly delayed to when you release the mouse button.

For what it's worth, I use essentially the same exact image for XenDesktop 5 environment with the only difference being the specific XenDesktop agent installed.  I don't see this problem at all in this office, so I think that the question is not something in my environment specifically.  Is not supposed to be a comparison thread XD/ICA vs. view/PCoIP -I tell you just to show that I don't have this problem when using XD on the same physical hardware and the connection of the same workstation.

Here are some more details on my environment:

Host: ESX 4.1

VM: Windows 7 Enterprise x 86 (2 GB of RAM, 1 vCPU, vmxnet3 driver)

See the version: 4.6

Customer access device: Dell Latitude E6410, Windows 7 Enterprise x 64 w / 4 GB RAM

I connect to the local network, there is no policy configured AD to see, and I'm not any sort of limitation Flash in the pool settings, etc.

Any suggestions on what I could do wrong here?  I guess that is not normal or expected behavior.


Thanks in advance.

Matt

Anyone working with PCoIP, must register for a free account with Teradici at http://techsupport.teradici.com. I regularly have to go there and read the updates under the heading 'Products and Tech reviews' in the left toolbar (you can also subscribe to the four categoreis under here). Teradici released an audio driver updated January 6, 2011 (product and Tech reviews-> current PCoIP products and releases-> Teradici Virtual Audio Driver). Replace the driver audio VMware tools with that one, it also adds a micro driver, if you need that.

PCoIP does not crack video in different streams, it should be no problem of sync. I would first go in vCenter, open a console on the virtual machine used as the base image for the pool (same level snapshot) or virtual dedicated computer if that's how you setup and see if you experience the same problem without view/PCoIP into the mix. Can be a local and issue not related to the way in which you connect.

Also, make sure that the pool is set to PCoIP only, so we know THAT RDP is not at stake.

-UPDATE-

My bad, the connection of the console has no audio. I hate to say it, but try RDP to VM base or the gold statue. I'm basically looking to see if any other connection to the virtual machine has the same problem, or if it is only when connecting through view/PCoIP. If you use RDP, you might be able to enter the IP address of a virtual computer in the pool and get there directly without using the image baseVM/gold.

Tags: VMware

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