Authentication with V30 problems

Built a new version of an application entitled with V30. When I try to connect, I get an error message saying there is a problem connecting to the server, please try again later (see attached image). The problem does not exist with the V29 version. It is not a question of typo, as the result of bad credentials in the usual dialog "authentication failed". V30 is essential for the launch of the app and pushed back the date of presentation to wait for the new version.

I call Gold support as well, but if someone knows something or has any ideas, I thank very you much for them.

photo1.jpg

How direct payment is managed by the viewer in the iOS changed in release 30. It is possible that your Integrator ID is not quite correctly configured, calling Gold support to assistance is certainly the best thing to do.

I swear you had a post about these changes during the development of R30, but I can't find a thing that you could do to test things further is to build a native Android Viewer that uses the same Integrator ID to see if it works, it uses the same method of direct payment. If this does not work in the native Android Viewer either then it's almost certainly some sort of configuration problem.

Neil

Tags: Digital Publishing Suite

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